guest service agent

pet groomer

store manager

pet bather

customer service representative

Bubbly Paws

My time at Bubbly Paws has been a time of many big transitions. This is expected when a small business expands from two locations to four in three years, but the manner in which these transitions have taken place have left front desk staff, including myself, feeling spread too thin. For one, I have received a raise of $.10 every six months since I've started working here. I feel that this is not indicative of the amount of work I've put into working at this company, and does not reflect the company's growth. I would understand an insignificant raise if there was a threat of going under, but the changes made in the managerial hierarchy and within the stores have indicated otherwise.

I have noticed quite a turnaround in dog groomers, managers, and front desk staff in the last 3 months specifically; more people have left and been hired this summer than the last year combined, it seems like. The behavior of some of the managers can only be described as petty in some instances. My coworkers have told me that they have been specifically targeted for leaving the store "a mess" when they know they left the store spotless. I love working with so many dogs each day, but I dread working with managers who believe they are "greater than", despite working here for half the time I have.

I have loved a lot of my time here at Bubbly Paws. The groomers and my coworkers are friendly, caring, and love their jobs. I would recommend this job to anyone who needs a mindless part-time job, loves working with people (and dogs!), and doesn't mind cleaning. I look forward to continuing to work here, and am optimistic that some changes will be made that benefit the employees just as much as they do the managers.

The groomers are amazing, working there will feel like family until the managers come around. They expect you to clean the entire store in your 4 hour shift and if you don’t they will put up a passive aggressive note pointing out what you didn't do and tell everyone to make sure to do that. Everyday you have a list of things your supposed to get done first and then another list of extra stuff your supposed to clean and then ANOTHER list of things we’re all supposed to clean that month. Its a never ending list and if we leave anything out its a problem. The customers are fairly nice and you start to remember the regulars. Working there really is amazing but the management is terrible. They get mad us for telling them the stuff we need for our store. Refuses to provide certain things so its up to us. They do not care about YOU at all. No matter what the problem is if your late. Your mothers in the hospital but you still show up to work? They don't care they have the right to fire us after 1 single write up. You have to inform the manager about anything. Even if your running late and tell the person working you have to tell the manager also even if they arent there. They are extremely bias. I dont know if it was because of my race but they are extremely unfair. I had valid reasonings for being late and still showed up to work instead of just not going. But another worker will be aloud to  get away with whatever they want and reap no precautions. Be careful with this job its fun but overall the mental damage is not worth 14$ not to mention no scheduled breaks you just have to stuff your face whenever the store is slow. And you’ll be lucky if you can even get a bathroom break in before the door rings 

You don't get any planned breaks throughout the day you have to wait for down time to possibly be able to eat you can't sit down though cause they don't have any actual breakrooms. The pay is not worth the amount of work they have for you, you're basically a receptionist and a janitor and both of those jobs alone get paid more than you do for half the amount of work you do here. The best (and worst) part of it all is they refuse to hire more than a couple people at a time and just claim to have a "high turn around rate". When in all actuality its people leaving because they don't care about you as a person only as a money making asset. If you call in you are required to find a replacement regardless of when you call in and if you have an emergency you have to have proof it happened like a doctors note or a receipt from a tow truck for car troubles. If you don't have the proof exactly when they want it you get written up because "they're a small business and it hurts them to close early". I'm honestly heartbroken over this job because it was one of my favorite ones I'd ever had but the fact that they don't care enough to try and get rid of their "high turn around rate" and help the people they hire says a lot about this company and unfortunately I just can't work at a place that puts my worth as a money maker over my health or life or honestly anything else.

I enjoyed working with dogs, enjoyed my store manager and the groomer-coworkers. 
Doodles are the most popular dogs here. When I joined I wanted something with less stress and less labor as I wanted energy to do things outside of work. I won't say I didn't get that but it eventually turns into an on-call job. You are expected to give 150% every shift. Multiple times you will find yourself staying later than expected to ensure you leave the store spotless and if you don't, multiple people will include that they feel targeted. The featured review talks about manager interactions can be described as petty and I absolutely agree. Managers never had a set system for taking breaks so you are on your own when it comes to that.. It's a small company with small stores so you can count on getting the know the groomers more personally and they are great people. Dog people are always cool. 

Friendly clientele, and good pay/benefits if you are in a grooming position, the hourly positions wages were low. Terrible management and even worse ownership of the company with passive-aggressive leadership. High front-end turnover rate due to low wages and high (and micromanaged) workload, which put additional stress onto other employees. Always short-staffed, and calling out ill or having an emergency will require you to find your own coverage and provide "proof" of your illness and/or emergency or you will be reprimanded. Minimal support from upper management, as the store "managers" were unable to make decisions for their stores. General wear and tear, as well as major repairs to workplace equipment and facilities were either completely ignored or cheaply quick-fixed. Overall, the negatives far outweighed the positives and I'd reccommend avoiding all together and looking elsewhere for employment that pays better and has better support for staff.

I loved my managers and my coworkers, but working there was not fun at all. The owner likes to make it very aware that he is watching you at all times which is very uncomfortable. The owners will otherwise ignore the store until they need to come in and show off to potential franchisers. When this happens they will come in, throw away all of the supplies the store uses, move everything around, aggressively clean in front of you, and call you lazy to your face. Meanwhile our store had the most sales and positive feedback from customers! Oh and sometimes you might not even get payed. And if you do it will either be late or in a handwritten check with horrible hand writing that most banks won’t accept. Horrible owners.

The job itself is okay, but they don’t pay enough and on time to make it worth it. The people you work with are great, but the owners suck. They cannot communicate and if they do, they promise change that doesn’t ever come. They give excuses for things and don’t take accountability. The managers quit because the owners didn’t listen to us when we were upset. We got blown off and it’s clear they don’t care for employees until they have to.

I’ve been working at bubbly paws since the summer of 2024. There has always been issues with getting paid on time that had been on going since before I started working there. We don’t know how we’re going to get paid whether it’s direct deposit or a check (normally it’s a check that bounces a week later). Trying to get ahold of the owners so we can be paid is like pulling teeth. They don’t respect employees at all, please for your mental health do not take a job here or at any of the other salons they own. (St Paul, maple grove, St. Louis park). It’s not worth it working for these people.

In my experience at Bubbly Paws, the management and owners do not have respect for the people they employ.  For the most part, they treat their staff very poorly. The team and staff themselves try really hard, but go unappreciated and completely unheard. Also, I disliked when the owners would talk to me regarding work or need help using their point of sale system during my lunch break. Also, for groomers applying, the owners are not groomers and do not know the industry or anything about it really. Each groomer that was employed was not qualified to be in the role and there was many issues that came as a result. Many of the clients were amazing! 

The most enjoyable part of the job is the dogs and that is it. The management is an absolute nightmare. They turn everything around on you AND the customers when it was clearly their fault. They overcharge the customers for everything. I absolutely love what I do for a living but working with Bubbly Paws was extremely emotionally, mentally and physically taxing and NO JOB should EVER be like that. You should love coming to your job, not hate it and that’s exactly what it’s like to work with Bubbly Paws. Not worth the time or the effort of working there. 

Top Job Titles	Average Salary
Guest service agent 15 salaries reported	$16.63 per hour
Pet groomer 19 salaries reported	$57,416 per year
Store manager 5 salaries reported	$17.14 per hour
Pet bather 1 salary reported	$45,000 per year
Customer service representative 1 salary reported	$14.00 per hour

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