patrol officer

front desk agent

make ready technician

carpenter

sales representative

Budget-Suites-of-America

If you're interested in this job, do this. In your very first interview, take a good long look at any employee you see. Whether it's the sales staff, a maintenance worker, or a housekeeper. Really anyone. Look into their eyes. They'll be glazed over, but look deeper. You should see a pair of gray soulless eyes. That my friend is what your looking for. That is what this business does to you. It takes an otherwise happy person, full of hope and ambition, and slowly grinds you down till you are a shell of your former self.  

I have so much I could say about this business, that I could literally write a small book. Probably a best seller. It would be titled 'How to Run a Business into the Ground, a Managers Tale". The chapters would include: Using outdated marketing techniques on Craigslist to attract serial killers and crackheads, or Being 25 years behind in technology, in every aspect of my business, even though I own a state of the art aerospace company, and my favorite Demoralizing every employee with the fear of being fired on a daily basis. 

Now, if your looking at this review. You may have applied for the job already and have an interview set up. I thought of some great interview bullet points to ask about! Lucky for you, I have the answers already, so you can go into that interview with the upper hand!

Let's do some fun interview true and false!

Q:You will have a balance between home life and work.
A: False, your whole life will revolve around Budget Suites. You will have at least 25 group text messages a day. From the Regionals and VP's about how many IN's you have. Everyday. You will be publicly called out in these forums if you have too many check outs. 

Q: You will be given bonus checks if you hit your sales goals.
A: False, All bonus checks are at the sole discretion of upper management. If you fall below 97% occupancy, even briefly, you will not receive it. 

Q: You are given the resources to succeed.
A: False. Regional and VP's will delay the resources (Purchase Orders) that you need to turn rooms. Sometimes weeks. You will be reprimanded for this. You're now working 6 days a week my friend!

Q: You will work 5 days a week. 
A: False. You are routinely required as punishment to work 6 days a week. You will get this punishment for a variety of reasons, but the main culprits are: Your occupancy fell below 97%, Too many Not Ready rooms, or your Past Due list. 

Q: Budget Suites is a safe work environment.
A: You will deal with more felons than a prison guard. (Good luck with that 7am door knock to remind them they are late on rent)

Q:Upper management has your back.
A: False. They treat each and every employee like slave labor. Every employee is replaceable, 

Q: Upper management has a clear direction for the future of the company.
A: False. The future of the company, including it's profits go to the Aerospace company. The properties are all falling apart. In terms of business growth, which should be the sole focus of the VP's, they are uninterested in any of your ideas. Do not waste your time. The business mantra " adapt or die" does not apply to Budget Suites. 1989 will forever be their business model on how a hotel should look and operate. 

Q: There is room for growth.
A: If you are applying to be a manager. You probably come from a restaurant background ( they don't hire managers with hotel experience, I wonder why) You are probably either a regional, district, or General Manager. You will be hired on as an Assistant General Manager. Your "growth" with the company will be to replace the General Manager when they fire them or they quit. That's it. Ask them in your interview what the turnover rate is amongst managers. The last two years comprised of One COO, Two VP's, One Regional, and at least 10 managers. 

I, in truth could go on all day. I am writing this with the hopes of saving one soul. One naïve, unknowing soul. From the soul crushing job that is Budget Suites of America.

During my time with the company, I observed several operational and managerial challenges that impacted both performance and employee satisfaction. Property operations were often overseen by individuals without direct property management experience, which at times led to inefficiencies and missed operational priorities.

Maintenance and repairs were frequently delayed or handled with cost-cutting measures, which affected the overall condition of the properties and created avoidable issues.

Work-life balance is non-existent. Regional managers routinely contacted staff outside of business hours for non-urgent matters. Although management roles were salaried, missed days without available PTO resulted in pay deductions. Timekeeping practices also raised concerns; for example, actual hours worked (often beyond eight per day) were not always reflected accurately in recorded hours.

Scheduling and PTO policies were restrictive, particularly surrounding holidays. Leadership occasionally threatened extended workweeks or bonus reductions for circumstances outside employees’ control. Communication and support from upper management could be inconsistent, and decisions sometimes appeared influenced by personal dynamics rather than performance.

Securing contract repairs and vendor services was often prolonged and challenging. Benefits were available but relatively costly and not especially competitive. Additionally, reporting expectations were high, with frequent last-minute requests and quick turnaround times that were difficult to meet while managing day-to-day responsibilities.

Overall, the company would benefit from improved operational structure, more transparent management practices, and a stronger emphasis on employee support, training, and work-life balance.

Relatively fast paced environment requiring multitasking skills and the ability to interact with a diversity of customers. On-property management is outstanding and friendly, always willing to help and assist incoming and current guests. Co-workers are cooperative at all times and communication is excellent. The hardest part of the job would be working alone on a Friday night if a co-worker is not able to attend work. The most enjoyable part is getting to know very interesting people which are in turn a way to enhance one's social network.

I worked as an Assistant Manager and loved it.  Everyday was something new.  As an extended stay, you see guests from staying just a week to those that actually live on site.  Therefore, you get to know them.  As a manager, it can be stressful but also exciting because every day presents a new challenge.  We worked very closely with Las Vegas Metro.  The property I worked at had the best team of people so it was great!  I only left because I moved to another state.  The hardest part of the job was dealing with residents that were not so nice.  The most enjoyable part of the job was working with the team and knowing that they all had your back as well as working with the residents that were nice.  I miss it.

As an auditor my primary responsibility was to audit the transactions recorded by the day shift. This includes following employer-specific standard procedures to review the accuracy of all reported revenues and expenses, reconciling accounts, balancing ledgers and preparing reports. Additionally this includes; Running daily credit card transactions through a settlement process, Recording daily room occupancy and rate totals, Recording revenue totals for cash, checks, and credit card transactions, Generating automated accounting reports for the manager's review, settling corporate accounts and sending reports to those entities for billing purposes, Running the computer back-up systems.

Company culture is unprofessional, toxic and hostile. The company would not know the concept of team even if it was freely given. Most of the staff on management side to CSR are mentally ill and extreme narcissistic. No leadership. No standard operation system. Rule are tyrannical from day to day. Many have favorites and horribly disrespect each other with lies and more heavy toxicity.

During the interview process, they make you feel really good about working for their company. Once you are hired and begin your training, you start to see the dark, seedy side of the operation. Frequent confrontations from residents, always the threat of physical violence, continual harassment of residents who are barely late on rent. At 12:01 PM, you are locking people out of their apartments if they haven't paid the rent. Absolutely soul less management who only care about occupancy rates and cash flow. Don't be enchanted by the pay they offer...you might as well sell your soul to the devil...

The staff is very dedicated and puts so much passion and energy into making the property a beautiful, welcoming temporary home. However, there was a lot of back biting, suspicion and unnecessary harshness from the upper management. Absolutely no sense of job security no matter how hard we worked. Even when your numbers are great they look for a reason to tear you down and terminate employees, even great employees 

What is the best part of working at the company?
The money is the only thing  that is great. 

What is the most stressful part about working at the company?
Old systems that no longer work are still in place. You are micro managed and your opinions don’t matter. The people you deal with are trash. 

What is the work environment and culture like at the company?
Stressful and causes severe anxiety. 

What is a typical day like for you at the company?
Non stop bs and doing too much. Not enough time in a day to complete everything.

This company offers outstanding pay and services for level 2 security officers. Would recommend this to anyone looking to getting their level 3 license to work here. It will provide necessary experience in dealing with situations without having to result in excessive use of force. Just make sure you are aware of your surroundings depending on your location.

Top Job Titles	Average Salary
Patrol officer 14 salaries reported	$21.39 per hour
Front desk agent 13 salaries reported	$19.69 per hour
Make ready technician 6 salaries reported	$31.25 per hour
Carpenter 5 salaries reported	$27.60 per hour
Sales representative 3 salaries reported	$20.00 per hour

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