caterer/server

caterer

production associate

sandwich maker

produce clerk

Buehlers Fresh Foods

By far the worst job I ever worked. I worked here over a year and found management is horrible, when I started we was working 7 hour shifts some days and 8 on other days. Then management said no more 8 hour shifts only 7 hours forever, then they cut to 6 hours per shift then 5 1/2 hours then to 5 then as time went on as far as 3 1/2 hours per shift on select days and 5 on the other days. It was not worth the time, gas and mileage in the winter to drive through all the winter for 3 and a half hours. All the time they was doing this they not only expected you to get all your regular work done but to actually give you extra work most times. It was so bad a lady I worked with would actually clock out at the max time they would let you on the clock and she would finish working an hour or 2 off the clock because it was impossible to get her big work load done in the time they would cut from us. The final straw for me was when they cut a few of my little 5 hours days to 3 and a half hours and expecting me to get 7 hours worth of work done and they told me "next week we need to make more cuts" I thought how much more can you cut?. They said "next week we need to cut you the whole week so dont show up next week at all and return to work the week after". I never seen such a poor management. You will never get anywhere working here, its a total waste of time.  If your a student and need literally a few bucks or your  a wife who has a husband making decent money and need to pick up a few bucks then this job is for you but if your trying to make any kind of living or money forget it. The most I ever maxed out on weekly hours was 28 hours in a week and that was an occasional "big hours week". When I applied for the job it advertised 40 hours, after the interview and on orientation day when your signing paperwork after all you went through to get the job and stopped looking at other potential jobs because things was moving with this job only then at that last moment before starting work do they inform you the most you will ever max out on a good week is 28 hours. After I quit I seen the ad for my old job being advertised for 40 hours. Do yourself a favor and run if your trying to make any money. There was one loser girl there stocking nights who worked that position for 28 years. I dont know how she has stocked shelves all her life and seeing how I and everyone else was treated over a year only a fool would stay. My biggest regret is staying as long as I did in hope it would or could get better.

I worked with the Dover Buehlers for a year and a half before transferring to the Wooster corporate store for 4 months and coming back here to Dover due to personal matters. Wooster gave me a raise because I took on more responsibility there and kept some of that responsibility when I came back to the Dover store otherwise I’d still be making less than $10/hour. Our baggers get hired in barely above minimum wage, but yet we wonder why we can’t get good help. We get no bonuses, never received a raise or any financial compensation for working through a global pandemic. We get worked full time hours but aren’t offered a full time position and get no benefits as part timers. They won’t close on Thanksgiving or Christmas Eve to be able to spend time with our families because money is all they care about and if they aren’t making money, it’s not good for them, so let’s continue to overwork our employees with no appreciation. They will give you $10 gift cards on occasion to show “appreciation” but tax you on your paycheck for them. I love my coworkers though, I just don’t get paid enough to do a job that people think is easy, when it’s not. Being on the frontlines through a global pandemic and working at a place that shows no appreciation for that is hard. It’s mentally taxing and physically taxing to be working 30+ hours every week with no benefits and knowing that you could get sick at any point and if you have covid and have to quarantine, sucks to suck, you’re without pay for 2 weeks. They’re flexible with your schedule but will call you asking you to come in the second there’s a call off, even if it is your one day off all week. Management knows and is embarrassed to hire people at the rate we pay and no one stays longer than 2 weeks after realizing the work they do for basically minimum wage. They’re offering $500 sign on bonuses to new employees but have offered us (who have been there awhile) nothing. They say we are employee owned but that really means nothing to us employees, we just have a share of the company, but we actually don’t have a say. 

At first it was fine, but rumors spread and frustrations rose. There were firings that left everyone short staffed but it's not like the issues weren't there before then. There had always been hostile people but they were easy enough to ignore or avoid. Eventually, the hostile people became even more agitated; occasionally screaming at you and then tossing or throwing items when frustrated creating what felt like dangerous work places. This was not just one person. Everyone complains about one another and blatantly refuses to do certain aspects of the job like cleaning or stocking. When attempts to communicate with coworkers in a professional manor about the state of the station and what pars need to be met and what needs to happen it often results in child-like responses and angry tones. It's likely everyone is stressed out because of the work load, the mismanagings, missing stock and the overall environment but for months nothing gets done. Medical conditions get ignored, people's scheduling limitations get ignored. Very little cooperation and respect for the needs of the employees, despite professional approaches when it comes to management. If extra work is done on a shift it will become your regular responsibility and no one else will do it. Very, very poor management. Attempts to go to management or higher are often met with no resolution and nothing gets done or mentioned again.

I worked catering for the Ashland Buehler’s for almost three years and absolutely loved it until my last year. The first two years were so much fun, I loved my coworkers, and the management was excellent! However, my last year, new management for catering took over and everything went down hill. Almost all of the good employees got fired or quit because the job became miserable. Everyone’s hours got cut back significantly and we weren’t tipped as much because the customers weren’t as happy working with the management. I worked a few events where our management made us clear all of the tables bare even though the guests didn’t have to leave for an entire hour. Needless to say the customers were very upset. The catering staff tried to tell the management that the guests were very upset and the management did not seem to care. My last major complaint is that the new management kept promising to give me a bartending position and I never got it. Instead they made me work as a bar-back (which I have already done before) to gain more experience. (I was also never shown how to make any drinks, I only carried all of the heavy stuff for the bartender) While I was working as a bar-back I watched them hired many people as bartenders with zero previous experience. In conclusion, the new management will only leave you going home with empty promises and empty wallets because of course customers won’t tip when they get bad service! 

I had worked for buehlers for a number of years. In the come up of my career I've seen a lot. When the actual Buehler family was involved it seems like everyone was headed in the same direction. Do what needs to be done and maintain excellent customer service. As you may see buehlers is now an esop (employee owned) when this happened the whole company shifted to more of a corporate feel and not so much we're a family here. Not much change in the day to day. When COVID happened this company made millions hand over fist and the employees seen zero of that. In 2023 when the COVID craze was done and the sales started to trend down it was forced onto the management staff to start doing more to make up sales. 

After COVID the company seen a drop in staff. This I believe was do to the lack for money in the pockets of the front line workers in the stores. This is something that is a constant in this company. From day 1 of my employment I could see that buehlers was definitely not a place that wants to keep their employees around. You can ask for a raise but that will only happen if you make your supervisors numbers look good. Along with being a brown noser. 

In the change of the company to esop it was like watching an early teenager trying to figure out the world and acting like all it's friends and never finding itself.

The same 3 people who ran the company before the ESOP run it now. Their 2 year contract ends in 6 months. There has been no information about what happens next. Many senior office staff have left and not been replaced. Many of the unique offerings of Buehlers have been discontinued. Company officers were notified of Pharmacies closing over 4 months ago. The spaces still remain vacant with no plans for future use and providing no income. Company touting career advancement while at the same time recruiting store managers outside the company. Many qualified internal candidates bypassed in favor of outsiders. Many store level employees are leaving due to the continued labor cuts. Stores and departments are left with untrained and unqualified employees, while the qualified employees are overwhelmed and underpaid. Many employees are openly questioning how long this company will continue to exist. Sad to see this company in its current state. The future doesn’t look bright. I have submitted my notice. Found a better job, (better pay, benefits, work/life balance, future, promotions, better working conditions).

I've seen management treat people so incredibly poorly and rudely. Since I've come I've seen an increasing amount. management is generally just really disrespectful and fake towards their worker. Front end manager is actually really nice. However, the store manager is really mean and I have seen him disrespect a handful of workers unnecessarily a handful of times. Generally, an unpleasant environment if you haven't been here for 20 years, And even then the workers are disrespected. You don't get paid enough. They actually don't pay everyone fairly or accurately don't expect that they're going to pay you what your coworkers in the same position are making. They are bad at accommodating your schedule. Will approve dates and take them back. Never enough hours, often get sent home early. Hours are often cut as there are too many workers but not enough work. Some of the leads take advantage of the workers, especially the teens because they get paid the least and don't know any better to leave. Most of the leads and managers have favorites so expect to be treated much differently.

Significant, more than 5%, increases in compensation are rare. In some store areas, it can take years.

Individual department management often has little product knowledge, no desire to see their department succeed and a desire to hire friends. Hiring friends is consistently a bad idea. 

Department training is mostly on-the-job. There is little formal training.;especially for direct sales positions.

Store management varies greatly. From those that are visibly involved, supportive and helpful to completely uninvolved, hide in their office and little, if any, employee nurturing.

The level of employee satisfaction with their position is low. Most are just going through the motions, have little desire for promotion and are only working at Buehler's for a pay check.

There is little support for store employees from corporate management.

Turn over among store employees is excessive for many legitimate reasons. 

In short, in you're interested in a career in retail, there are better places to work than Buehler's. 



My typical day at work usually begins in the mornings when I start my shift at 7am. I check dates to see what is expired, and what is going to expire. I inspect to make sure the night crew cleaned up the area so it appears neat and organized for customers. The management is overall great, although there are some things that I do not agree with. My co-workers are amazing people, we all get along great! I have become great friends with most of them because most of us have been there since the store has opened. The hardest part of my job is to try and get everything done on "the list." The list consists of duties that should be done, but everyone knows it is almost impossible to get it done due to how busy our store is. The most enjoyable part of my job is the customer interaction. I love interacting with customers, and some of them I have gotten to know on a more personal level. It's great to have those "regulars" come in just to say "Hi" to you.

Management seem friendly and helpful but need to work on their managing and communication skills.  They would rather keep a person who never rotates stock and messes around the last hour of work than somebody who makes sure their regular duties are done and that their own out-dates are kept up.  Too many times I have helped my coworkers out, but when I needed help except for one time, I was SOL.  Then when I tried to catch up on my stuff after a little vacation, I get yelled out for somebody else's lack of work ethic. I'm grateful for the time being there because it reminded me both of what I love and hate about retail.  If I ever go back to retail, I rather stay part-time especially since I was working this and another job. One good thing about leaving is at least my body doesn't feel as tore up anymore. Warning, if you take the full-time stocking job, you must be willing to take one for the team and you won't have weekends off.

Top Job Titles	Average Salary
Caterer/server 1 salary reported	$15.00 per hour
Caterer 4 salaries reported	$15.00 per hour
Production associate 4 salaries reported	$16.25 per hour
Sandwich maker 1 salary reported	$20,000 per year
Produce clerk 1 salary reported	$24,000 per year

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