dental hygienist

dental receptionist

dental assistant

clinician

sterilization technician

Bupa

Never seen such a awful Residential home. Seniors never listen to care assistant no form of communication and no team work. Care assistants over worked like robots. While some seniors are managements favourites and select the care assistants they want to work with or which floor they wish to work on. So why are other staff members treated differently??? Bupa has killed off equal rights in employment. Over worked, under payed lazy day staff always arguing with night staff and pulling faces over how many residence are awake in the morning. Sorry to say its meant to be about the residence when they want to get up they should decide. Not dragging them out of bed!!!!! lets drag you out of yours see how you like it. Managers have there heads stuck up there exterior do not see how decent staff are suffering and residence suffer because of no team work I consider this abuse!!!! but only the favourites are heard at Crossely House while the non-favourites suffer dragging every lazy staff members weight along. Always short staffed, current staff always suffer because of this management cannot look after there current staff forget about employing more. I would not recommend any one to apply for this position as I do not want them to suffer and be over worked to the bone while your flesh falls off. Please have mercy on yourself and spare yourself the torture.

Overall I enjoyed working as a housekeeper for Bupa Care Services.
I liked cleaning, and making sure that people were happy. On some days I would be offered a free lunch but that was only if there were left overs.
The hardest part of the job is whenever there is a sort of sickness spreading around. Cleaning turns into the hardest job since all the residents must then be kept in their rooms and it just always brings me down when i see an elderly down and sick. However continue to clean their rooms and bathrooms just as long as we also follow the health and safety protocols. 
Other than that I loved being a housekeeper. I was able to care for all the residents that needed caring as well as getting to know them and their life stories. I felt like the luckiest person knowing that I found the job that was just right for me.
The staffs and caregivers were always so nice and cheerful. They were also helpful to me when in need of help of advice.

The Manager was caring and responsible. She always had time for busy meetings but also for her staff. She helped me each time i visited her for help. 
Above all i learned that working in an environment where you are able to connect to everyone is the main cause of improvement to the outcome of your work.

As a chef manager - NEVER LEFT on time! NEVER enough staff! extremely unsupportive assistant chef - Home is full of 'It's not my job' culture. When you hear the name BUPA, world-class private healthcare is what I thought??? At best (and this is being generous) it is poor, and for the price, the residents are paying (£1200 per week) The menus are dreadful. 4-week rotating menu with No real balance, Stews & Braised meats on a Summer menu???? 

The design of the building is completely wrong with the kitchen as far away from the delivery area as possible. one is the ground floor the other is the 2nd-floor opposite side of the building! 

The management pushes the staff to breaking point, in my 7 months, I've seen 4 nurses leave, 2 housekeepers, at least 6 carers, and when its short-staffed agency is called in who generally don't what they are doing! 

I'm also not sure how they justify having the same job role at other homes whilst paying different rates of pay, oh and if you do overtime, don't expect to be paid for it!

I could go on......

 



Stress and being micromanaged is constant. Managers have no autonomy to run their homes and make decisions in support of their residents . Its all about bums on beds and filling pockets. It's clear it is a corporate business but I thought it cared for its residents and staff.... what a joke. 
The worst thing is how you are treated by senior management and regional managers, its like they have split personality.  When things go well to tick their boxes they are happy, you rarely get acknowledged for the hard work you have done. But God forbid when something goes wrong... as a manager you are hauled infront of senior people and expected to have all the answers. They turn on you and throw you under a bus! 
No induction and support with crazy IT systems that are just not fit for purpose. 
It's not what I expected of Bupa at all! 

Responsible for achieving results through the establishment and follow up of work plans and programs in order to guarantee optimal service and client satisfaction. Provides highly effective leadership and direction to multiple teams assuring high performance is delivered to ensure operational effectiveness. Establishes service standards, performance indicators and defines the strategies, which deliver effective claims control and customer satisfaction. Holds direct responsibility for the management of the area which includes development and performance driven results. Involves other areas and challenges status quo to improve service and efficiencies that will exceed customer expectations. Contributes to cost control by identifying and implementing initiatives in the operational area.

I loved working here, we had a great team however there was a lot of discrimination and underhand illegal tactics going on which led to a dementia patient absconding and dying in a near by lake. staff were very upset by this but we were made to write backdated reports which no one flt comfortable with so that bupa would not get i to trouble.skill mix of staff were very underrated ,mobile handling equipment was either unavailable,not maintained for safety checks so we had to use illegal manual handling which in turn damaged staffs back and was a risk to patients.Drugs were not charted correctly causing significant harm to residents, consent on occasion was not applied regarding administering drugs.

Started my day at work early reviewing applications of health insurance. According to the evaluation could request additional medical information, in some cases did medical interviews with the client to obtain information not provided in the application or to obtain more medical information. Somtimes the application could be approved, or it was pending to received the information requested. 
Learned a lot about marketing our products, how to be more profitable and how to apply the different systems.
The culture was of friendliness and assisting each other.
The hardest part to determine the insurability of a sick person.
The most enjoyable part the interaction with other departments.

I have been working for Bupa for just over 4 years. I feel very happy here. I was able to grow within the company and have been fully supported of my manager. I went from a part time receptionist to a full time financial administrator. I am very proud to be a part of such an amazing and hard working team. We have been recently rated Outstanding in all 5 areas by CQC - we are only one of 3 other homes in the whole country to achieve this rating. Working at care home is very rewarding as you are making a very positive impact on our residents lives. What I also like at Bupa is that we are all treated equally and can be who we are. 
So if you are looking for a new rewarding career in care, I can fully recommend Bupa.

A typical work day is long and unproductive - mainly due to poor work practices enforced by upper management. I learned not to expect much from the directors and above and realized that the enviorment was one based on poor principles and lack true knowledge, as an organization in whole (in Miami). My co-workers were lead to believe that their hard work would take them places, yet found themselves in a "hot Mess" as one described already, in a prior review. The hardest part of my job was trying to make my staff motivated as my upper management kept my hands tied. The most enjoyable part of my job was seeing my staff everyday, as they became family to me.

I have worked for Bupa for a number of years now and it is hands down the best company I have ever worked for. 

I feel supported by my manager and from the wider Senior Leadership Team. I feel that the work I do is valued and appreciated and my internal colleagues treat me with a level of respect and professionalism that I have definitely not always seen at other organisations.

Bupa encourages and supports career development and they work hard to nurture internal talent.

Work life balance is really recognised at Bupa and it isn't just a tick box sentiment. 

Top Job Titles	Average Salary
Dental hygienist 1 salary reported	$51.00 per hour
Dental receptionist 2 salaries reported	$20.25 per hour
Dental assistant 2 salaries reported	$22.62 per hour
Clinician 1 salary reported	$76,000 per year
Sterilization technician 1 salary reported	$18.70 per hour

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