pest control technician

customer service representative

sales account manager

Burgess Pest Management

You'll be put on your own in situations you are unprepared for, training is conducted by field technicians a few times a year and you have to discern what is actually factual information in these trainings. Other than that training is being shown something once in the field. The office will only make your life harder as opposed to helping you in the field calling you asking why you're behind when they messed up the scheduling of your day. I saw a supervisor one time working for half of a year. They will expect you to work 12-15 hour days. For example worked the day before Thanksgiving untill 7:30 PM without being asked if I want to work late before a pretty important holiday. Do not expect to be provided functional equipment as my whole time working for this company they gave me and other technicians finicky equipment. For around an hour every day I had to fight with my pump just to get it to barely function to get me through the mosquito and tick season. I learned to guess where the sentricon stations were because my interrogator never beeped and the light barely worked. You will get sent places with no information and sometimes even the customers will not know that the service is happening. Vehicle maintenance is abhorrent with technicians reporting bald tires and needs for oil changes not being heard or addressed. 

Anyone interested in pest control be careful and watch your backs with this company. The upper management is not who they seem. They will constantly make you believe they will take care of you and then proceed to screw you over every year when it is time for your yearly review. 90% of this company leaves every year with good reason. They will allow you to get certifications and promise a raise with every certification completed. No raise is ever accommodated. You will meet the owner once who could care less about anything but trying to sell the company and expanding into a corporate setting.  Again decent pay to start here but there are numerous other places that will make you feel appreciated for hard work and also compensate you for that.

This company seem’s amazing at the start. Friendly, helpful, reasonable and accommodating. Do not fall for this after your training is completed you be left to the wolfs after two-three weeks. The “uppers” are lying and manipulative. You will hear the word “uppers” used in abundance when asking for better compensation for your hard work. In order to make any sort of a reasonable and reliable income to support a family you must be perfect and sell your soul while working 50+hrs. A pro is the supervisors are great and extremely knowledgeable but instead of whats down below its all up top. They will come off as easy going, friendly and understanding at first. Do not believe any of it because behind the scenes its all about money made for the head honchos. Do yourself a favor and take your hard work and talents elsewhere until they start respecting and paying valued employees. 

If you are struggling to find a job, they’ll hire you. But that’s as far as it goes. Training is abysmal. Management support is nonexistent. Your pay is absolute trash compared to the rest of the Pest industry. Benefits are not great, you end up paying full price at any medical appt you have. The operations manager shows clear favoritism. Burgess is big on saying and promising things and refusing to put it in writing and then not following through. Misapplications occur frequently.  Illegal dumping of chemicals occur frequently.  The culture is abysmal. You are encouraged to eat out your fellow technicians. 

0/10 would not recommend. Replace all upper management and this company would work great. 


If you wanna work at a place where you're constantly struggling to pay your bills then this is the place for you. If you have a family do not work here. The pay is terrible, the benefits are terrible, theres a severe lack in training and communications.  You will constantly be given jobs to do that you are not trained or equipped for.  When you have to take days off for any reason,being sick, sick children, family emergencies, death in the family, they will act very understanding but when you have your review they will hold all of that against you and use it to not give you the raise you deserve.  If you ever need anything, management is almost impossible to get ahold of.  Constant last minute schedule changes to your day.   

Worst pest control company you can work for in mass management are children who just completed highschool 
They have  fake military people working for them you must always be up one of the managers behinds to move up this company with fire you in a drop of a dim if you are gossiping you get written up if you make plans on moving to another company and management finds out your fired STAY FAR AWAY FROM THIS PLACE management and office staff are fake smile on your face but waiting for a slip up so they can fire you 

Another family business who has adopted the corporate mind set. Most here are good people, easy to work with. Corporate like standard 1% pay raises, removed one of their best benefits which was paying techs driveway to driveway, "Holiday parties" that include 5 hours of training, no communication from upper management. Company does strive to give their customers quality service, supervisors are knowledgeable but the company has no ability to reward and recognize their best workers.

The management loved to micromanage me. Hated compensating the team. They Sent us far away from our homes and took away our paid driving time. Steer away from
Working here. Nobody should be treated with money first safety last. Spraying pesticides without respirators etc. Bad business. 

Despite growing significantly as a company there is a still a family feel. Policies are customer oriented and they did the best they could at making sure customers are happy with the services provided. Managers were available if needed for more difficult jobs. Good training procedures and growth opportunities. 

From day one, Burgess Pest Management has provided me with the tools I need to succeed. Opportunities that my past employers never offered me such as continuing education and opportunities for future advancement are made available to technicians.  They have encouraged me to pursue any goals I have had both in my work and personal life. 

Top Job Titles	Average Salary
Pest control technician 17 salaries reported	$55,294 per year
Customer service representative 3 salaries reported	$48,500 per year
Sales account manager 2 salaries reported	$100,000 per year

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