news editor

customer service representative

Business Wire

Technology Department is falling apart.  They continue to let go of the people that have all of the business and technology knowledge, while new senior management barely knows the lifecycle of a press release.  People are let go via a combination of layoffs and terminations for cause, and many who have been with the company for decades have been let go.  Senior management does not care about their employees and are far from being servant leaders.  Prospective job candidates would do well to stay clear of this one even if currently unemployed.  The stress levels, lack of appreciation, and toxic politics are not worth it though some folks will probably give it a try.

Easy enough job when you get the hang of the company’s tools (which are not well designed or intuitive—the technology sucks), but boring and repetitive.

Also the low pay, the lack of flexibility, AND the fact that most people sign on to be an “editor” but are basically just customer service people isn’t great. 

If you’re really desperate for a job, take it. You’ll probably have enough down time to keep applying for other jobs on the side. But do NOT stay here long. It’s easy to get comfortable and forget there are more progressive and WAY better paying companies out there. 

Weird vibe. My boss often would roll her eyes to me about her boss and talk about him in a negative tone, I guess in an attempt to foster some sense of comradely? Although then she’d pull a 180 during meetings with him in attendance which felt sort of phony and confusing. Also had lots of longtime  employees saying negative things about the company, and there was never really a clear path for progression. 

I worked here for three years and never got a raise or more days off despite our workload increasing and our staff size shrinking. I witnessed multiple mass hirings and then mass firings at this company - they do not know how to staff properly or retain employees. 

People who have been at the company for years have been leaving - since covid the work environment has been bad and getting worse.  Upper management is completely out of touch with what actually happens in the newsroom which creates a lot of problems. 

I was also expected to take on responsibilities of a higher level editor without being compensated for those skills. 

Championed efforts to improve sales performance of a specific territory. Handled talent acquisition and staffing initiatives. Formulated long-term strategic plans in collaboration with senior management and district management teams, which drove revenue growth and profitability. Assessed operational process, determined areas of improvement, and presented findings to senior management team. Managed sales forecasting activities. Conducted market research and analyzed emerging market trends.

BW is a strong first job but I would move on from it after two years and find a company that will compensate you adequately and not take your hard work and efforts for granted. They need to appreciate strong employees and treat them as such.

Employees rarely receive yearly merit increases. Inconsistent leadership.

Small company with high turnovers or layoffs. Proceed with caution. You'll be led to believe the reviews may have been dishonest. Everything is great, the CEO is personable, and there's so much positive cross-team collaboration. If you're in the Technology department, that'll soon change. A negative shift will occur.

Pros:
Remote work, okay pay and benefits

Cons:
Poor management and toxic work culture created by HR.
Every day people disappear and their accounts get inactive.
CEO behave as immature teenager, lot's of micromanagement, and finger pointing.

Engineering department resets every few years. You live under constant stress and doubt if you will be terminated tomorrow or next week.

Overall, a good place to work. The work is interesting, no matter what position you have there. There seems to always be a new challenge, which motivates you to do more, but therein lies a problem. When you get motivated to do more, be careful not to "step on toes". As with many larger companies, to succeed there concentrate on your specific piece of the work to be done and do it right. Stay within the rules given to you.

Business Wire was an outstanding experience. It is highly structured, micro-managed and regimented, which is to the chagrin of most of its employees. However, such an approach is necessary for a company that size. It is a brand-name company in the competitive world of press release dissemination. The benefits are incredible, with gym allotments and travel stipends (in larger cities) being among the perks.

Top Job Titles	Average Salary
News editor 3 salaries reported	$48,500 per year
Customer service representative 1 salary reported	$22.69 per hour

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