sales consultant

window/door installer

marketer

sales professional

installer

C&L Ward Bros.

A typical day at C&L Ward is focused on serving homeowners, working collaboratively with teammates, and continuously improving as a company. Over the years, I have learned a great deal about marketing, leadership, customer experience, business operations, and the home improvement industry. Management is supportive, approachable, and willing to invest in employees who take initiative and want to grow. The workplace culture is built around teamwork, accountability, and a shared commitment to doing right by the customer.

As a growing company, priorities can shift quickly at times, requiring flexibility and strong communication. The most enjoyable part of the job is seeing the direct impact of your work, collaborating with great people, and being part of a company that continues to grow while maintaining strong family values.

As a sales consultant you can expect to work almost every single day about 10-12 hrs. Pay is based on commission and is lower than the surrounding averages for home improvement sales in the area. They do look for ways to reduce your commission as much as possible through such means as change orders. The management team really does not care about you as an individual at all, they only care about the monthly numbers. Management doesn't care if you have any family issues or pressing issues outside of work. Numbers are the only thing they run this company by. The customers are treated far better than the employees ever will be. There doesn't seem to be any room for any advancement as they say during the initial interviewing phases. C&L Ward seems to be growing into that exhausting corporate run mentality, micromanaging every aspect of your workday. Wish you the best of luck if you decide to work here. 

What is the best part of working at the company?
The best part of working for this company would be the dreams they sell to you about moving up in the company. Having co-workers intimated by your presence and skills, while still being respectful and humble. The pay was great even though I was charged insurance before 90 days were up. 

What is the most stressful part about working at the company?
Not knowing who will come to the door after knocking on it.

What is the work environment and culture like at the company?
Inside and outside is great. Friendly culture.

What is a typical day like for you at the company?
Show up on time, have a meeting, head out on the road, make customers happy and meeting your goals for the day.

I worked there for a few years and the warehouse managers were great. The owners however are not. The two brothers that took over after their dad sand other family built it to what it is today and it went from a great environment and the company appreciated everyone even the guys doing all the work in the back warehouse.  Now they treat the warehouse guys and drivers like they are below them and cater to the salesmen and women because they sell the jobs so they are the ones that get bonuses and brand new vehicles to drive and fuel cards etc. I know this because I had multiple family members work there myself included in different eras and I wouldn’t recommend anyone to get a job there unless it’s in sales. 

What is the best part of working at the company?
Lots of training and working with experienced people.

What is the most stressful part about working at the company?
Cleaning up inexperienced sales peoples mess.

What is the work environment and culture like at the company?
Managers very approachable but middle managers treat it like high school.

What is a typical day like for you at the company?
Start at 7am, go over jobs with installation crews then go into the field and measure 3 to 4 jobs. Upon returning enter all information, check against sales and send to ordering. Go home when you are done.

The company is owned by a couple of good, family people. Unfortunately, that is the extent to which they get involved. The sales manager has a temper that borders  abusive. In addition, the company looks for ways to reduce your commission, which is 100% of your pay. The company does good work and has a good reputation for service. They treat their customers better than their employees though.

The worst job I have ever had in my entire life. I would not do business with them as a customer and wouldn’t return there as an employee. I sold a customer some home remodeling services the installer literally called my customer and had them call me at 7:00 am telling me they were screamed at and wanted a way to cancel the job which they couldn’t but they were allowed to do what ever they want and it puts sales people behind the 8 ball and makes it harder to get our job done.

What is the best part of working at the company?
No micromanaging, family business, working culture 

What is the most stressful part about working at the company?
Dealing with customers, sell the product 

What is the work environment and culture like at the company?
Family owned,  when perform will be treated as one

What is a typical day like for you at the company?
Typical 8-5 hrs plus some weekends if needed

I've been with the company for over 7-years in a management position.  I really enjoy all of the people that I work with.  The culture is fast paced at times and can be demanding but the team is great.  The owners are involved in the business everyday and do care about the employees and customers.  Growth orientated company that is adding locations.

Pro- there are set hours; good colleagues; close to home. 
Cons- underpaid for job duties; not much room for advancement; job phased out 
There are several locations- but only one main location that personnel work from. The satellite offices are mostly for display/ product demonstration…not active workplace. 

    

Top Job Titles	Average Salary
Sales consultant 1 salary reported	$100,000 per year
Window/door installer 6 salaries reported	$23.75 per hour
Marketer 5 salaries reported	$22.05 per hour
Sales professional 10 salaries reported	$110,000 per year
Installer 5 salaries reported	$24.00 per hour

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