cleaner

head custodian

janitor

maintenance technician

hvac technician

C&W Services

The honest truth about this department & the company: The new IFM department is managed so poorly by the IFM management team to the point that safety itself has become an issue, and still is an issue. The management team has absolutely no knowledge nor skills for what they are in charge of. It’s ran very unorganized and has absolutely no direction nor follow through, and has lack of communication on all sides. Management does not accept any responsibility for what damage their lack of knowledge and skill is creating, they pass the blame of their own onto the workers. Highly & negatively micromanaged. The handbook/policy doesn’t apply to the two individuals who manage the IFM Department nor to those who “toe the line”. Employees, good hard working employees, are taken advantage of, not recognized by C&W, and disrespected, while the lazy and incompetent employees are rewarded by having their duties placed onto the hardworking employees while they are given raises for not being able to perform the duties.  It’s quite honestly one of the worst companies to be a part of, if you’re needing a job I highly recommend staying clear from this company/department! Corporate has been made aware of the issues and chooses to turn a blind eye to it all. Not a company to work for that doesn’t value all employees equally! It’s just not worth the headache, stress, nor anxiety that it brings to an individual.

As for the company itself, well it’s deceiving. Corporate decided that it won’t offer benefits to all entities equally across the board. For example: Janitors do not get to choose from the multiple health plans available to all other departments, they are given one choice (the highest deductible) and are not offered vision nor dental even though pay wage was recently increased by $3 dollars. The company decided this entity makes too little to be able to afford anything more. So the jobs posted for this position with the benefits listed, and hours worked, are not accurate! 

My suggestion to anyone looking at C&W Services, simply do NOT apply! 

I was asked by a coworker at a previous place of employment to check out what CW Services was offering at their new Amazon facility in my hometown.  I went to one of their local hiring fairs, tested, interviewed and was offered a very well paying job on the spot.  Nothing but absolute professionalism throughout the entire process, especially that the senior management team interviewed me personally!  My one week orientation was well organized, very informative and I had a chance to meet many on my team.  Surprisingly, all of my future maintenance managers and the big boss participated in the entire weeks training, that is something I've not seen previously in ANY place I've worked.  There was also a group of people from what I think were the CW start up team who provided great insight to our roles and working at Amazon.  Since then many of my fellow technicians and I have been traveling to other sites, meeting our peers, training on the actual systems that we will be responsible for maintaining.  We have been traveling a lot, and although the hotels are nice, I hate being away from home, but that should be expected with so many new people and multiple training locations...don't get me wrong, I think that is pretty normal.  In closing, I'm in my late 40's and have worked in a maintenance role for many years.  I have never been in a place where my boss and his other managers speak so candidly about the importance of family and how that is a part of our work culture and climate.  I'm excited about putting all of this together when our new building opens, and that's mostly because I feel empowered to make my new team better, help us grow as a company and help out my buddies.  Thanks for the opportunity to give my two cents worth.

By the way, the "rate the CEO question" below, I can't because I don't know who he is.  However, I will rate what I've seen of our leaders so far, wow, these guys really care!

This place is NO good. Just move along I promise you will find something better. The office where I worked only had myself and the receptionist. Before this company hired C&W they had a staff of 4 people. So C&W cut that in half and decided that 2 people can do the work of 4. Well actually 1, which was me, because the receptionist is stuck at the front desk most of the day. I was given a one hour lunch every day but decided to only take a 35 minute lunch because I had to much work. I did this and I was reprimanded from my site manager saying I had to take a 1 hour lunch. I know the minimum in my state is 30 minutes for every 5 hours. So the only thing I could do was work the last 30 minutes of my lunch. Management is non existent which I hated. They never come around or check in and if you ask them certain things about your position and they dont have an answer, even though they should, they ignore you. They dont tell you ALL of your job responsibilities so when you get to your work site not only do you have your main responsibilities you also are given many more tasks that you did NOT agree to or even know you had to do. C&W is not supportive at all. They say they have your best interest in mind but they really dont. I was given a task by my work site which was completely unrelated to my job title. I went to my manager and they agreed I should not be doing that task. A week later he tells me that this task I was given needs to be done because "the office manager is a very important person and whatever she tells us to do we do it." I honestly felt that the client was more important to C&W then their own employees. There are so many problems with this company I just couldn't stand it and only worked there for less then a year.
So PLEASE take my advice and STAY AWAY!

Amazon is great but demanding. Amazon has a fun, laid back but busy culture. I loved Amazon employees.The facility is open 24/7/362. Worked here for under a year. Pay is low as a level 1 but if you,re looking to start into industrial maintenance it's a good stepping stone. People are promoted based on whether they like you and if there is an open position. Most managers have little management education or experience. Not all are bad. They talk about training for upward mobility but they never have time for it. Most (higher paid) positions are already taken so don't expect to move up. You may have to transfer to a different facility. Some people have made out like bandits others get nothing much. Management sits around the offices bad mouthing techs and tooting their own horns. If your one of those techs your not going anywhere.Was not paid my vacation time when I left. I was due over $1000. Shows you something about their financial standing. Bunch of cocky, arrogant recent high school and college grads in upper level positions because they started when the facility opened. Massive amounts of walking. 3 to 4 days off a week is great and you're going to need it because you will constantly be in pain. Must find a way to do your job while keeping production running. Work isn't hard once you get use to it. Apply to enter into a brand new facility where there are plenty of opportunities. If you are currently there and not liked, you're not going anywhere. If a conveyor is down, it will get blown out of proportion.

•	Formulates the department budget on a monthly basis under 15k  
•	Monitors and takes corrective actions to achieve the quality plan  
•	Achieved the daily, weekly and monthly targets according to the Customer Schedules 
•	Ensured timely response of customer request           
•	Regular meeting and interaction with the team and with other departments 
•	  Regular meeting and interaction with vendors to acquire best pricing  and quality     
•	Ensured the correct use of components and materials        
•	Set objectives, prioritizes and allocates resources in order to achieve the targets         
•	Coordinates the daily employee organization and planning 
•	Ensured allocation of time and resources of personnel according to the development plan       
•	Maintains the discipline in a fair and consistent manner and in the interest of substance and procedural fairness  
•	Continuously empowers and motivates the team     
•	Monitors and co-ordinates the equipment maintenance with the Engineering Department        
•	Assist in selection decision to ensure accurate and competent staff recruiting 
•	Oversee 40 employees, including 2 supervisors
•	 Directs and organize the team overseeing daily activities as per Program and Customer Requests
•	Implemented CT new businesses related to inspections and quality control of facilities maintenance 
•	Trained, Coached and Developed skills in my team improving quality in service
•	Achieved 0 recordable accidents in 5 years, a clear reinforcement of a ¨Safety First¨ Culture

absolute horrible management in Dallas/Fort Worth area for the particular Toyota account I worked on. When employment began facility manager was located and lived out of state, and day to day management of the multiple facilities fell to me although I was hired as Facility Maintenance. Within 6 months hiring manager left company beginning a 6 month period of complete managerial absence. 
New facility manager hired lived within local area, however was immediately apparent he had no previous experience in the position. Relied heavily on me for several months until no longer needed. Eventually forced out due to new manager attempting to run facilities on lowest budget possible in effort to impress upper management with new budget plan.
Constant bullying on daily basis by manager. Deliberately failed to communicate reported maintenance issues to me, instead hiring outside vendors. Repeated violations of company policies and procedures, complete lack of respect for fellow employees by manager. 
Complaints to H.R. and upper management ignored and never followed up on. 
Collaborated with other management to blatantly lie and pass the buck so to speak for mistakes, and continued to do so until my employment ended.
I will NEVER recommend anyone ever work for this employer!

One of the worst companies to work for regarding management. If you're looking for inconsistency, lack of communication, lack of knowledge and skill set of management, overly & obsessively micromanaged, lack of encouragement and incentive, understaffed and underpaid, then C&W Services at Cargill in Eddyville, IA is your place to work! HR has been made aware of the many issues and complaints, and does absolutely nothing to correct and improve it. Never have I been a part of a company that is managed by two individual people so poorly that safety itself in many ways becomes a concern! 

With this said, there are some benefits to working at C&W Services. Other departments under this company have some pretty amazing individuals working onsite, you do have room for advancement either within the company itself or another company onsite, and you do get to work around some pretty amazing individuals who work for Cargill that show their appreciation for the work that is being done knowing the circumstances. These individuals honestly contribute to the motivation that is found to show up for work daily, and the motivation to help push through the day. 

I enjoyed working for this company. Its a great place to work and very comfortable environment, The only things that I didn't like about the job is that u never really had the supply u needed to get the job done. Mops were always missing and Especially cleaning Rags. Even when u ask Management for the things u need u never get it. They always hit u with an excuse. They over work you and send u to do odd jobs even if your not done doing your scheduled job. The work is easy but they just need to hire more people instead of over working the employers they have. Nothing is in order. Managers/Supervisors don't really know what they doing or who really runs what. It's only 1 supervisor that really knows what he's doing and he is Awesome to work for he made my work days stress free and enjoyable. I give him all the credit for making that company a little better than it was and last but not least its a few coworkers that think they are the Boss and they will Rat on you for no reason at all. Reminds me of Elementary school with the made up lies and tattling. We are all grown and should all work together and act our age. Other than that not a bad place to work. Just need some type of order.

What is the best part of working at the company?
This company does really care about its people. They play a lot of games. If you’ve worked for them along time they don’t want to give you your severance or if they fire you no unemployment. The talk a good persuasive integrity talk but it just isn’t there. I’ve seen a lot of people who worked endlessly to  be a quality employee thrown away like trash and the ones that are preceived to be more like able to management is cherished. Management is domineering, arrogant, closed minded, bullies. Who only cares about themselves and there image that is a whole lie.

What is the most stressful part about working at the company?
Management is the stress factor. You have to explain everything and help them in areas they should be well knowledgeable in.

What is the work environment and culture like at the company?
Domineering, it is like working with someone from the street. Disrespectful to workers, Call people out in meetings. No humility and honorable behavior all ego and pride.

What is a typical day like for you at the company?
1500 calls on what your doing now, or stop what your doing now to do something else. If not you will be threaten with a write up or suspension to fulfill there ever wish a command. It horrible. Which is why I left after working for them for years.

Currently working at an Amazon Warehouse as a robotics technician. The work is good and you make competitive money for what you do. Management, mainly upper management, leaves much to be desired. I don't tend to be a squeaky wheel, but when I have needed something from them I have been ignored on several occasions. HR is also incompetent. I have submitted several qualifying candidates to fill the several spots that need filled at our facility and none of them have heard anything back. it takes around 6 months for them to hire someone new. I have been working for this company for almost 3 years and have only been fully staffed for around a month and a half. I don't recommend working the night shifts as they do not offer a differential. As a result you will find yourself stuck on that shift. I stated in my interview that I wanted to move as soon as there was an opening. Im still working overnight every weekend. They have recently changed their benefits, but there is still plenty of room for improvement. 

Top Job Titles	Average Salary
Cleaner 57 salaries reported	$17.71 per hour
Head custodian 5 salaries reported	$21.00 per hour
Janitor 3 salaries reported	$17.88 per hour
Maintenance technician 8 salaries reported	$27.84 per hour
Hvac technician 3 salaries reported	$38.79 per hour

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