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CALIFORNIA SCIENCE CENTER

Management showed poor initiative and were regularly submissive to overtly rude and belligerent guests which in turn made guest service workers look bad in front of the customers. A harsh truth about working here was, the only way you were ever going to get promoted is if you were considered "PR Friendly", meaning good looking enough and the right demographic. I saw multiple people who were overly qualified for promotions get passed over for people with far less experience and education, it never made sense. It was a joy to work with the coworkers i met and i wouldn't trade my experience there for anything in the world, but upper management turns it into a toxic money driven culture with little to no regard for the people that keep the wheels spinning (Guest Service, Retail, Food Court, Event Staff, Janitorial, etc.. 

great way to get employment experience. 1.	Provided a high standard of customer service including receiving visitors, assisting with members and guest inquiries, answering phones and receiving deliveries. 
2.	Managed organization and maintained cleanness on sales floor, stock room and other pertaining areas in the museum.
3.	Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity by delegating and mediated among the selected staff members to facilitate the needs of all members and guests via monthly education workshops. 
4.	Provided direct customer services by informing them of products and service by explaining products value and capabilities and handle and resolve customer’s complaints to ensure customer satisfaction.

a typical day will be answering calls, providing guest with upcoming or current exhibits. Also giving them the prices, booking reservations while talking. High level of multitasking because on the side he have other projects that need to be completed such as audits and revise future reservations making sure the numbers and the amounts are correct. I'm also in charge of taking payments its an enjoyable joy because guest always have something nice to say about my customer service. We have secret callers which we referred to as mystery shoppers and they grade our customer service. So far I have gotten outstanding team member twice in a roll. That means that compare to my coworkers they mystery shopper choose me as the one providing outstanding service.

I really loved working here in the beginning. Some of my coworkers were lovely people and have become great acquaintances. There were some issues with management and their response to the needs of the employees. The worst part is there aren't many opportunities for advancement in the company as a whole. There aren't any raises and there are only written incentives to make working there fun. The most amazing part of my experience there was being able to see the children and adults learn wonderfully exciting things about the world around them. I loved answering their questions and being a part of the reason they would want to come back to visit the museum.

Through my experience volunteering at the California Science Center, I have learned to be adept at not only basic husbandry duties such as cleaning habitats and preparing a variety of diets for the many different animals under their care, but also more advanced techniques such as monitoring and noting any irregularities in behavior and adjusting my interaction with the animals as necessary, such as adapting different feeding techniques and enrichment to better suit the individual animal’s needs. 

I believe volunteering under the keepers at the California Science Center has prepared me for future careers in Animal Husbandry and Veterinary Science.

The Museum is run by the State and Foundation. They tend to be rivals, while the State side is slow they are often not friendly unless it benefits them. The Foundation does not pay as well as the state side and it more of a faster pace. This results in problems. Departments also seem to be rivals and decisions are sometimes made by personal reason and not always for the best of the organization. Management sometimes seems clueless as to why turnovers happens suddenly and is discounted from the ground work or why the salaries for the Foundation seems low to staff.

I spend my weekends giving tours of the Space Shuttle Endeavour and all of its subsystems. As head of finance for Lockheed Martin Space Operations, I had to know how all of the Shuttle components integrated (mating the External Tank to the Solid Rocket Booster and Orbiter). 

Lockheed formed a join venture with Boeing to provide all Orbiter Maintenance and Launch Support Services. I spent years learning all the technical details our employees sorted out during Shuttle Operations.

The  California  Science   Center is a  wonderful    example  of   an  unassuming, not intimmedating   place for   everyone   who   may or  may  not  have  n  interest in  science.   The Science center   is  a place where  patrons of all ages, nationalities, and socio economic strat   can   be  engrossed  in all that  the   natural   world  has to offerin  an interactive way.  The  staff and volunteers  ar   friendly  and  are happy to answer  any   question   that  patrons may  have about  all  of the exhibits ,  parmenant  or    temporary  that patrons may have.

Typically, I would get a schedule in the morning and shuttle around from place to place, performing in shows or explaining about the science of that station. It is a generally fun position, but leaves little room for advancement, and it gets fairly repetitive after a while.

My boss and co-workers are lovely, interesting, compassionate people.

I believe it was a great work place, it has a diverse group of people. It is very friendly and many of the employees are extremely friendly, and social. Overall the place is great, unless the employee isn't very social. My experience here was great as interacting and learning fits my personality

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