direct support professional

direct care worker

shift leader

lead instructor

maintenance person

CCARC Inc

Started at CCARC several years ago, you basically need to learn the functions and direction of company on your own.  Most of employees are very nice but there are some that almost sabotage your work and complain constantly. My training period was very difficult because they dont train their new employees properly. Very inconstitant and sporadic training and give you assignments that are insulting. Dont have manuals or any on line trading for the functions of the job and dont offer any either. Basically had to learn everything on my own.  But that is very hard because the place is all micromanaged in every aspect of the place. Large turnover in employees that should speak on it's own why?  Most of the employees love there jobs that they are educated and apply for.  It is management that needs total overall. Management does not know how to help employees to succeed only how to fail. Most places offer more training, different approaches to help employee to succeed.  Different people catch on to a job at different times and levels, they dont realize that show you once very quickly 5 minutes and you should know how to do it. Place is way overrated in managers and big titles more of those types of employees than employees doing the work. Very busy no breaks nor do employees take lunch. So micromanaged you get up to go to restroom or get water and they are looking for you. Constantly asking if done with assignments too rush you that creates lots of errors. As I said management needs overall and lots more training on their people skills training, respect,confidentiality, etc. If you plan to stay log term in a job this is not the place big turnover most people there last under 5 years

The company itself is good. But not every house or supervisor is the same. Some are positive while others you you don’t feel valued you’re overworked and you don’t feel like there is someone in your corner. I’ve had a house that was awesome great supervisor a great individuals really understanding and follow the rules to keep everybody safe. And then I had a house with a revolving door where supervisors constantly changed and the staff had been there for years and did what they wanted to. There is some definite toxic work environments in some houses.

CCARC is my first job out of retail and it has totally changed my life. The building that day services is conducted in is a very positive place to come every day for work and full of dedicated staff. They do amazing things for the individuals that they serve. If you are someone that enjoys caregiving responsibilities and working with individuals with disabilities this is the place to work in the New Britain area. 

i have always had a lot of energy to do work with the elders ... I have never felt bored working with them ... i enjoyed working with this company but this person has lot of dramatic about me because i wasnt trying to make them feel low that i know better than anyone .. i dont have time for that I just want to WORK WITH THEM .....

I love the individuals! They are funny, sweet and smart. Thet never failed to put a smile on my face. I will never forget my last 2 years and how often I got hugged and high-fived. I will truly miss CCARC. I want to thank them for giving me the opportunity to grow personally and teaching me about unconditional love. 


Upper management is unbearable and the pay is terrible for all the work you do. The job can take a physical and mental toll on you. There is a big lack of support from most management with unreasonably high expectations. The agency does not provide enough resources for you to effectively do your job. 

Not a culturally competent and supportive environment. Management is very rude to workers. It is not a great  place for learning and advancing a career while working with this company.

its good at first but when two months or so set it you fully see the whole big picture.
need to be med cert. and if not youll be let go, more work less pay, thats why people leave.   

Very stressful, hostile and negative work environment with no opportunity for advancement. Management has a little connection to work done by the staff.

The pay was low and management was always changing in course of 4 years I think I had 4-5 different managers. Employees that call out or don’t do there never get reprimanded and there isn’t slot of structure. 

Top Job Titles	Average Salary
Direct support professional 78 salaries reported	$19.59 per hour
Direct care worker 2 salaries reported	$18.46 per hour
Shift leader 12 salaries reported	$16.50 per hour
Lead instructor 2 salaries reported	$21.75 per hour
Maintenance person 1 salary reported	$23.00 per hour

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