board certified behavior analyst

paraprofessional

behavior technician

registered behavior technician

personal care assistant

CCRES

Working for CCRES was a great way to add my first real professional experience onto my resume. This is also a great job for working parents who want a flexible schedule, part-time work, and don't need benefits.  However, they advertised the Behavior Specialist positions as if there were full time positions available. When I interviewed they said they didn't know if there were, even though they were posted as available. They said I could always build up my caseload to full time and transition to a full time with benefits position. This was not the reality. In fact, they were cutting full time positions. It took me about a year to build up a caseload, and I ended up having to contract with an additional company to do this. I had to take any open case I could. The cases were not distributed geographically, so I would be driving two hours between clients. As time went on, more and more restrictions as to what was "billable" cut down the amount I was getting paid for the amount of work I did. In addition, the amount of ridiculous paperwork increased. Originally travel was reimbursed at about $2 per 15 minutes of driving, but then they cut that and there was no travel reimbursement. No reimbursement for materials or supplies. Originally we could use the teacher resource center located in the CCIU building, but then they cut that because we weren't technically employees of the CCIU. My biggest complaint is that the clinical administration, supervision, and case management came from a completely different company, CCIU.  All those employees were full time salaried with benefits and vacations. Also, the clinical supervisor was not even trained in behavior interventions so going to "supervision" was a joke. "Oh but you can write it off" they would say. I don't think they understood what that means. All that means is you don't get taxed on that portion of your salary. You don't actually get a reimbursement for the expenses. You don't control the amount you're getting paid. It was flat rate of $45 an hour for master's level BCBAs, which sounds like a lot, but it really was not with the difficulty getting clients and the amount of unbillable prep work and travel time that went into the cases. My TSS told me there was never a cost of living increase in the ten years she had worked for them. Have they ever heard of inflation? There was pretty high turn over as employees built up their resume and could find full-time positions somewhere else.  TSS would last about a year and then leave.  Clients were not happy with the high turn over, understandably. However, the company was not doing anything to keep employees. Oh wait...we weren't employees, we were independent contractors.

Working with the clients was delightful, also the flexibility in scheduling cases was very helpful with my schedule. You will make a powerful impact on children's lives and you will get to see it, and if you can focus just on that and have a very tough skin, this is a good job for you. A few case managers are thoughtful and have excellent clinical skills, however most seem to take themselves and their position very seriously, and often are punitive and very directive in their orders. I'm assuming their manager comes down on them very hard on a daily basis, or they have very difficult personal lives. Toxic treatment of entry level workers can result in a negative and unhealthy work environment. CCRES management thrives on competition and totalitarian management style. There is no sensitivity training for supervisors and BSCs or accountability other than clinical supervision, therefore they have free reign of how they speak to, treat, and interact with entry level TSS and PCA's. Upper level management will explain and teach that entry level employees main job is to make supervisors like them, which may require remaining silent and unresponsive to maltreatment.

I have been with the company for 4 years and started out as a PCA. I've moved up to an RBT level since starting out with CCRES. The work life balance is wonderful especially if you have children as it allows for a flexible school schedule. I truly enjoy the work environment and helping kiddos to achieve their very best. The only complaint which unfortunately is a deciding factor in my maintaining employment past this school year is the lack of benefits. Yes they have some health benefits and 401k but what is most needed is PTO/HOLIDAY/SICK. There arr a great many holiday and in-service days throughout the school year and when you don't work you do not get paid. The response when asked is that those benefits can not be offered due to being a non for profit organization.  However administrative positions all come with a generous benefits package which includes the above stated. Field workers are bottom rung. If those benefits can be offered at an administrative level they can be offered to all. Unfortunately for this reason alone is why I personally will not return next school year as well as several co-workers. 

The people that work at the school are full of drama. The staff talk about one another, they back bite, and are quick to throw each other under the bus. They display their drama publicly in the classrooms. Completely unethical and unprofessional.The job is challenging enough and the staff make the job ten times worse. The staff like to complain that they have no help yet they treat the help (pca's) poorly.Then they wonder why nobody sticks around for long. Maybe if the people coming in were treated better, people would stay working there permenantly. The fact it has a high turn over speaks volumes.They need to take care of the drama by raising awareness on work place bullying and nipping it in the bud. There are no benefits, not enough hours, the pay is ok if you're single. If you have a family forget it. The one thing I enjoyed most was working with kids that have special needs, going on outings as a class and the few coworkers that were decent.  Yep that pretty much sums it up. Other than that this was not the setting for me.

Once I got hired with CCRES everybody responded to emails or phone calls promptly. Once I was in the field actually working it was a totally different story. Emails were responded to days later. Every time you call the office to talk to someone they are never there or in a meeting. I worked for the school during my time with CCRES, Staff were rude and caddy. The environment was toxic and completely unprofessional.  Even management is unprofessional and gossips. The only enjoyable perk to the job was actually working with the clients and making a difference. Other than that I would NEVER recommend this job to anyone. They make 15 an hour seem like a lot of money, but if you factor all the school calendar days off that are unpaid, unpaid sick days, only 6.5 hours of pay each day and the months off in the summer, you really aren't making that much. You are better off getting an 8 to 5. Save yourself the headache and avoid the high school drama.

I've worked here for a few years and it is a blessing to be apart of a team. I have the heart for to help kids with disabilities and their families and this job is a great place to get experience and paid training in that!
During my time here, I have worked with children with so many different abilities and have seen time and time again how my efforts have helped children develop functional/behavioral/communication skills. The job provides free paid training. Most of the BCs/ BAs/ BCBAs go above and beyond and the rest are awesome. The upper management has helped me immediately when contacted and do what it takes to try to resolve the issue very quickly.  They even offer tuition discounts if you pursue a Masters in ABA!

I personally received pay increases pretty regularly. Like 50 cent increases every couple of months. I've had jobs in the past where I got 50 cent increase after 1 year so I think that's pretty solid! 

You're an employee when it is convenient for them for you to be an employee and they'll fire you whether you have covid or not.  They do not do their due diligence when it comes to anything. I was told I was not at work on days I was in fact at work due to no sign in protocol early in the school year. Instead of following up with teachers I worked with in the building, they decided to fire me. I worked there for 3 years and they should have known I never didn't show up for work and then claim to be there.  They cared about nothing I had to say. When I asked about fmla when my son had to quarantine for school, I was told I was not an employee, but when I was hired I was told that I was an employee. After the pandemic hit and changes to management occurred, this place went down hill. No paid holidays, no paid time off, etc.  Grateful for the time I did have with them and the services they provide to children, but everyone is just a number to them. 

As a Therapeutic Support staff you are considered an independent contractor and work or hours are not guaranteed. It was nice to work with children and their families daily in the home and community setting. The BSC is your direct supervisor and you also can contact the case manager. The compensation was good but there were no paid days off and if you are the participant was unable to meet then you were not able to bill for that day. All billing was face to face contact and meting with families and the treatment was not billable unless you were actually with the client at the time you met with the treatment team. 

Truthfully working with ccres started off in the beginning as a dream job. But as soon as they changed management & case manager- it went down hill. The new case manager does not help and support when needed. It feels like we are constantly being talked down too. We are treated with disrespect and like students. Working in special education is hard without the right support from management and this place does a terrible job (CCDC Coatesville)  they don’t worry about our needs and mental health. Instead it feels like we are punished and being stuck out for being vocal about our needs. This is not the place for someone looking to find a job that appreciates you. Also no room for moving up, there’s no opportunities to advance, they make it almost impossible for you to do so even if they claim them as one of benefits. 

What is the best part of working at the company?
Helping the kids meet IEP goals & seeing the progress made through out the school year 

What is the most stressful part about working at the company?
Feels like I’m invisible- no one acknowledges accomplishments. When start working in August for the school year you won’t get your first paycheck until the very end of September even after working for the company for 5 years and working summer school 

What is the work environment and culture like at the company?
It’s good- very professional- just a big company that doesn’t pay attention to your questions or needs when asked 

What is a typical day like for you at the company?
I’m very busy taking care of a lower functional autistic support student but that’s what I signed upon for

Top Job Titles	Average Salary
Board certified behavior analyst 71 salaries reported	$78.46 per hour
Paraprofessional 63 salaries reported	$20.59 per hour
Behavior technician 28 salaries reported	$24.76 per hour
Registered behavior technician 21 salaries reported	$29.26 per hour
Personal care assistant 26 salaries reported	$24.29 per hour

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