barista

team supervisor

shift leader

locator

assistant manager

CCs Coffee House

A mostly good Starbucks knockoff with a New Orleans branding but with too much of an identity crisis. Franchise owners are distant, stuck up, and cold until one of their friends hears negative things. Only then do they get involved, not to help pay for new and not refurbished equipment but to fire people without question based solely on what image they want amongst their own upper middle class peers.  The management and team were mostly good but would make disgusting claims and rumors about almost everyone.  The coffee is good and customers are occasionally great if you don't mind being constantly treated like a discount Starbucks or McCafe. Customers don't identify with the brand. They usually just want a Starbucks drink or a McDonald's "Frappe" and treat you like you're an idiot when you correct them about anything.  Had great memories here but overall far too much drama. 
Also, the company discriminates against religious headdresses namely that of the Muslim type.  Not terrible but mostly backwards thinking.

What is the best part of working at the company?
Your individual store if you have a decent GM.

What is the most stressful part about working at the company?
Upper management and a severely negligent head of HR.

What is the work environment and culture like at the company?
Pre COVID was great. Then they decided since we managed to keep our stores afloat in such a stressful situation that we could continue in such a manner (less than half the staff we had per store prior to lockdown). I was not allowed to hire the number of people I needed to run my store, was kept from firing an individual who needed to be out of my store for my staff and my self’s safety, was dealing with an Area manger who kept trying to change how I did orders for my store, and let’s be clear here, I had one of the lowest COG’s and Waste for the company and was worked into the ER 3 times. By the time we separated I was on multiple prescriptions for blood pressure and anxiety.

What is a typical day like for you at the company?
Working open to close with no help from upper management to help fill in for my people who called out

I enjoyed working at CC’s in the beginning, when my original manager was in charge. As soon as he left and other managers came to fill in, I realized how terrible the upper management was. The “support” we received proceeded to drastically change the place I once loved and consistently underperformed in their duties. We were always running out of things, equipment was broken, and things were going missing. When my coworkers and I complained to management, our complaints were largely ignored. Either there is an issue with communication among management or they do not care what their employees think (I believe it’s the latter). Many of my very talented coworkers either gave up and quit, or were fired when they tried to do what they could with the little help they received. Oh, and we were very underpaid. 9 dollars an hour plus tips does not equal 16 dollars as it is often advertised. Its 9 dollars and a little bit of extra change. I do not recommend working here at all.

Working in the coffee shop was great, opening the store up by 0600 required the day to start early and I was clocking out around 1300. The regulars were great, coming in everyday to see what was new in my world and share a little more about themselves. It was a very social atmosphere and everyone felt comfortable and open. The management was great, always out on the floor talking with guests and working the register on occasion. There was no job beneath them, I remember seeing them wiping down tables now and then. They really did a great job making us feel like equals in the rush, but being our boss when things slowed down and needed to get done. The hardest part of the job was being up at 0430 to be in the store for 0500, but it was nice being done at 1300 feeling like I still had a full day to enjoy and relax. My leadership responsibilities were easy to manage with the busy morning rush and I always had time to do my office work and bank deposit run.

Working at CC’s as a shift lead allowed a lot of people facing opportunities, but also came with the consequences of that. The Royal location has very kind regulars and older staff, but upper management would watch the cameras regularly to give out write ups. They offer a lot of skill training, such as cash and barista, and usually are very supportive of students. However, they also exhibited behaviors that raised some discriminatory concerns- for the average student, CC’s is a good weekend job. However, going into this position, one should be aware they’re working for a company that is not LGBTQIA+ friendly,  

I worked with a wonderful crew that was very communicative during shifts, which is important during morning rushes. Night shifts are really chill; much more cleaning and prepping than making food and drinks for customers. You get to make your own personalized drink while on the floor. Minimal work drama, though I did my best to stay out of any that could have come up. Also, they were very accommodating to my college class schedule while I worked there. The only downside was  
some of the management I had. My first manager who hired me was very sweet and understanding but after they were promoted we had a few incompetent fill-ins that had much less experience in a coffee shop than the shift lead I had. We didn't have them for long, though. Besides that, I enjoyed my time there. 

Started as a Barista and absolutely loved it. Quickly was promoted to shift lead and then assistant manager. My manager suddenly quit leaving me to run the store as an assistant without extra pay. I guess when they realized I was making too much overtime, they made up an assistant General manager position and switched me to salary. They then hired a manager and switched me to multiple different stores to clean them up. It used to be a better place to work where they actually cared, but it seems quality has gone down. Still I would recommend if someone only wanted to be a batista. Don't move up.

Community coffee does not reward their baristas for the awesome job they do. They start at minimum wage and the cash tips that customers generously give are prorated on checks so that good ole uncle Sam can have his hand in what is barely enough to put gas in the car.

Management sucks, they are always firing managers and the ones they keep are even worse! Essentially, you cannot be sick because you MUST find someone to take your shift or they make you come in even if you are hacking up a lung! Ahh yes, customers, do you want sick people fixing your coffee and food?

My recommendation...Go to Starbucks..at least they give timely raises and benefits from what i have heard!

I worked at CC's for a few months, and most people I worked with made my time there unenjoyable, to say the least. I had previous experience as a barista and picked up on everything pretty fast, so much so that I outperformed a lot of the baristas who'd been there before me. While the higher-ups at the company recognized me for my performance, my coworkers attempted (on multiple occasions) to instigate conflict to get a reaction out of me. While I managed to ignore their petty drama, the owner of the establishment micromanaged her workers aggressively and brought out negative emotions in some individuals. If it wasn't for the kind customers I would have rated this experience a 0 out of 5 stars. 

CC's has a fantastic culture, great customers, and an unbeatable product. You'll be sufficiently trained and you'll always be able to count on support from senior leadership. The biggest challenges are supply chain interruptions and the constant cycle of hiring and training. Schedules are flexible for hourly baristas, but managers can expect to put in 10-20 hours of overtime each week in order to fulfill all their duties.  

Top Job Titles	Average Salary
Barista 9 salaries reported	$8.58 per hour
Team supervisor 4 salaries reported	$12.75 per hour
Shift leader 64 salaries reported	$10.00 per hour
Locator 37 salaries reported	$9.00 per hour
Assistant manager 10 salaries reported	$36,000 per year

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