customer service representative

dispatcher

utility operator

supply chain specialist

senior information security analyst

CITIZENS ENERGY GROUP

I was An operator for the Wastewater treatment plant for nine years. I honestly have to say that this was the first job that I actually looked forward to going to each and every day. My coworkers were very understanding, and more than willing to help with new employees learn there obligations. I honestly can say that I genuinely miss working for this company and mad some genuinely loyal friends. This particular job is a family oriented environment with a vast knowledge of the day in and out procedures to mantain a healthy environment not only for the public but the wildlife that drinks from the processed discharged water. I recommend this job to any motivated citizens that is looking for not only a prosperous future that includes an amazing retirement program! This company is top notch and will be held deer to my heart. The supervisors are more than willing to help you understand your daily function and not afraid to jump right in to lend a hand. I recommend this employer to anyone looking for an amazing , and rewarding future.

Great place to work and everyone is very friendly and willing to help new employees with anything they need even when it’s outside of their normal job functions. Management is awesome and they really care about your personal and professional growth. I am a backhoe operator on the gas side and I love my job. This is a great career and they are union with great benefits and great pay and it is easy to move around positions if you decide you want to do something different for awhile. Everyone from coworkers to upper management genuinely care about each and every employee and their family. I would recommend this place to anybody looking for a life long career at a good place with a good culture and a great salary

90% of  the leadership was excellent during my tenure and the strategic direction which included a great deal of growth was very exciting.  The acquisition of the water and waste water system did not go well from a cultural perspective, but may be better now.  The senior leadership team that was put in place after the acquisition was significantly less competent (with the exception of a few) and the strategic direction changed significantly.  Citizens was not nearly as appealing a place to work after the senior leadership change.

typical work day is meeting with supervisor and planning your group day of work. Learned a lot from senior employees with experience.
Management is all about themselves and totally not interested in promoting the proper employees. The culture and moral is very low in wastewater collections. Hard coming in to a place with no chance of advancement. One company multiple cultures should be the motto. I enjoy working outside the most.

Amazing employees.  Very supportive of each other.  Management is 50/50 at best.  Some managers are awesome, others not so much!  But the nepotism at Citizens is unbelievable.  It truly is "who you know" there.  They support and advance family members over and above employees who have worked there 10 plus years.  Attendance is mandatory. If you have issues getting to work, this is NOT the company to work for.  

What is the best part of working at the company?
None, over worked under pay. I was on salary and they expect me to work 60 hours a week where boss barely worked 30

What is the most stressful part about working at the company?
Expect way to much work out of you in a day than you can possibly handle!

What is the work environment and culture like at the company?
Not good in some departments, I guess it always depends on who you’re working with 

What is a typical day like for you at the company?
Extremely busy,  it time for lunch or anything

I worked at CEG for 11 years and I only left because I moved back to my  hometown to take care of a sick relative and start my own business. I started off making 13.65 an hour but when I left I was making like $21 an hour, it took 11 years but I did feel good about the pay and I worked with some of the best people in the world. I don't have a college degree so making $45,000 a year was awesome

I service the Spanish speaking community through customer service. It is a rewarding to make differences in people's lives daily. I have grown as a professional and leader as a result of this company. My current manager has been one of the most supportive people I'ver ever met. She has encouraged me to continue education and pursue my goals, even when it has no connection to her department or benefit.

The call center is the worst department in the company . From the supervisors to HR they pick and choose what policy's and rules to follow depending of if they like you or whom you are related to . Turn over is extremely high .  Toxic work environment . If you can get a job in a different department you will enjoy it but run from the  customer service department . 

What is the best part of working at the company?
Felling accomplished at the end of the day 

What is the most stressful part about working at the company?
A lot of the time there is no room for errors you have to plan and check your plans 

What is the work environment and culture like at the company?
One company, one culture 
Meaning we are equal. I'm never dreading going to work the atmosphere is welcoming.

Top Job Titles	Average Salary
Customer service representative 4 salaries reported	$20.00 per hour
Dispatcher 2 salaries reported	$20.93 per hour
Utility operator 1 salary reported	$30.94 per hour
Supply chain specialist 1 salary reported	$69,200 per year
Senior information security analyst 1 salary reported	$101,900 per year

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