line cook

spa attendant

housekeeper

attendant

host/hostess

CIVANA Wellness Resort and Spa

Working here has been one of the most disappointing professional experiences of my life. The environment is not just unhealthy it's actively hostile in growth, professionalism, and basic respect.

The management team is toxic, often stirring up drama between employees rather than resolving conflicts. They play favorites, spread gossip, and deliberately sabotage those who show potential or express a desire to grow within the company. Rather than mentoring or supporting staff, they engage in power games and create a culture of fear and mistrust.

Conversations in the workplace frequently cross the line into wildly unprofessional territory, including inappropriate discussions, excessive swearing, and even managers openly trying to get employees fired for personal reasons. HR seems either unaware or unwilling to address these issues, allowing toxic behavior to fester unchecked.

If you're looking for a place to learn, grow, and be respected this is not it. The only thing you’ll gain here is stress and a reminder of how important healthy leadership is. You’ll be working three jobs and being paid for one. 

The management at the resort itself is great and the culture incredible. They really care about their employees and everything around you is so beautiful. All of the employees really get along and you get to know employees from other departments which I love about immersion (the new hire process) the restaurant management was okay but they aren’t willing to get their hands dirty and feel like they are above you. The job is very demanding and the restaurant isn’t set up for you to have an easy night. You get tables inside tables outside and the bar is incredible far away with no one to help run drinks. Lots of pointing the finger at you for any problem but unwilling to help you during the shift and would rather show face with vip’s and owners. Pay is great and there’s a lot of mobility! Really love working here

CIVANA is a newer resort and still has some kinks to work out. They have a passion for health and healing and I like this. However they are a corporation. They have continually lowered their benefits and offer very little vacation time. The cleanliness and organization is an issue and there needs to be more accountability for middle management.  Often the therapists are treated like they are the problem if there is one. They don't provide CEUs for much of their training and if they do they don't pay you for that training.  If they pay you for training they sometimes make you sign contracts to stay. Very strict attendance policy and you are very rarely allowed to leave early. The shifts are 6 hours with 4 massages 5 days a week for a full time position.  And much of our staff are contractors. They have no metric to measure your work performance and rely on gratuity for raises. I think they can do better. 

What is the best part of working at the company?
Being a teammate at Civana because of wellness experiences with dedicated staff and colleagues who typically go above and beyond for their guests. 

What is the most stressful part about working at the company?
There isn’t a lot of stress, it’s the exact opposite, it’s a warm and soothing environment, intentionally. 

What is the work environment and culture like at the company?
Joyful, energized but serene, calming, inviting and peaceful vibe. Programs, spa and healthy and nourishing food all contribute to a positive environment for guests and staff. 

What is a typical day like for you at the company?
Serving guests, deliveries to table and rooms, some set up, a provided meal, some side work and some closing duties, typically.

Terrible upper management and managers come in go throughout 30 days.   No opportunity to advance with company.  They will take more than they give when it comes to time and composition.  HR IS A JOKE!    Not local friendly.   Instructors are great and hourly workers are fantastic.   If you have no experience, great place to be taken advantage.  They hire anyone a managers,  fake it untill you make it.  There is no annual evaluation for a annual raise or pay increase, the guest composite you with tips.  Employ from FnB out of the country, so usually working with a man who make you uncomfortable.  

I was so excited to work here. I have a passion for health and wellness but don’t think you will get that working for CIVANA. The pay is not as good as it seems since you are driving so far out of your way and they don’t offer free health benefits like other resorts in the valley.  I had a yearly review was over and beyond but they couldn’t afford to give a raise? The benefits of taking classes and doing spa is a joke. The poor guests ask us what we as workers think when we can’t even participate. The managers that were brought in don’t have a clue of what is going on. Best thing was leaving this job. 

Working at Civana was just as described. Found a great respect for the company along my stay. Appreciating their willingness to help such a new employee with whatever questions I could throw at them. If you're a hard worker and a team player with good communication skills, Civana will welcome you with open arms. Recently taken my training as a barista to another company across the country. Very thankful to have worked here.

I worked as a barista at CIVANA and wanted to share my experience for anyone considering the position. While the environment itself is beautiful, the job expectations and management communication were inconsistent. Scheduling was unreliable, and promised accommodations were not upheld, which made it difficult to maintain a healthy work-life balance.
It can be a decent short-term role for those needing flexible hours, but I wouldn’t recommend it as a long-term position due to the lack of support and organization within the team.

This place is filled with Management that will take full advantage of you with bare minimum compensation. They have incredibly high turnover and the most toxic work environment I’ve ever been a part of. Management and Upper Management are known for being deceptive.  They’re known for “cleaning house” every couple months in which they “let go” between 3-7 people within a month or two. I spent years  at this place and it has declined quickly recently. Not worth your time.

I worked here for a while and it was beyond stressful, Management was absolutely horrible. I went through 2 GM’s and 4 different directors. That should just be a sign of how awful they are to work for. They play favorites between employees and the managers never do anything. They always pass it onto the staff. THEY NEED TO FIGURE THINGS OUT! I won’t be surprised if they shut down. The turnover rate is ridiculous. 

Top Job Titles	Average Salary
Line cook 5 salaries reported	$24.40 per hour
Spa attendant 9 salaries reported	$17.33 per hour
Housekeeper 4 salaries reported	$18.00 per hour
Attendant 4 salaries reported	$20.00 per hour
Host/hostess 7 salaries reported	$18.00 per hour

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