application specialist

software engineer

senior systems administrator

senior application analyst

intern

COCC

COCC is an excellent place to work. There are always new challenges and ever-evolving technology to learn and become proficient in. COCC supports learning and growth in a profound way. There is an abundance of high-quality, free technical education available. It is entirely funded by COCC and accessible at no cost to employees. They also reimburse undergrad tuition at 75% and graduate classes at 50%. I've never been bored or stagnated in 14 years at COCC. The executive team promotes growth and diversity in numerous ways - in its hiring, in its employee development and career pathing, and within the management team itself. 
A typical day at work, for me, consists of analyzing requests made to the programming team from our customer service team and either responding with alternative solutions, doing the analysis needed, and starting the scripting process to accomplish the request, if it's truly needed. I then pass the script on to engineers who may rewrite the script or use mine. I also QA the results of the script once it's deployed to a test environment, and help the customer service team with testing, if needed.
It's difficult to overstate what I've learned while working for COCC. I started in customer service with relatively feeble technical skills. COCC has always encouraged and facilitated my technical and professional growth. I have completely free access to an abundance of training including HTML, Javascript, Oracle SQL, MS SQL, C#, Python, and many more. 
The executives are always finding ways to show their appreciation for their employees. Some examples include spot-bonuses, quarterly performance rewards, random 'thank-you for everything' gifts - like $500 gift cards, and merit increases beyond the standard annual increases. Their actions speak louder than their words, which is great.
COCC's culture is unmatched. There's a true sense of collaboration and teamwork across the company. New hires are welcomed with 'buddies' and mentors. Ask around and you'll find the vast majority of people who work for COCC will confirm this. There's truly no cut-throat nonsense at COCC. Everyone strives together to best serve our clients because service is a cornerstone of our business. To that end, from the top-down people are willing to help others learn and grow. This is evidenced by the retention rates and average tenure. COCC's size has roughly doubled in the last 5 years, but before that, the average tenure was something like 18 years. There's a good reason for that - it's a great place to work!

I started COCC remotely during the COVID-19 pandemic, so I had a lot of trepidation about joining a new company in the midst of all this uncertainty.

Since the first day, leadership has promoted their employee centric culture of appreciation and collaboration and they walk the walk. From top down, they've communicated their appreciation for employees as they navigate working remotely, have asked employees what their needs are and responded to them, and have made employee health and safety a priority.

Being virtual, onboarding was unprecedented but they made sure I had everything I needed to start my role, both in HR and technical support. HR was very responsive the entire onboarding process and did a great job of sharing the ins and outs of the organization and made it feel like I was actually on site. 

From what I've seen, management is responsive to employee needs and there are processes for career development and growth, as well as annual reviews and advancement opportunities. There are also a ton of learning opportunities and training programs.

The culture is collaborative - everyone is expected to treat each other as a customer, be friendly, supportive, etc, and everyone I've connected with so far has lived up to that expectation.

As far as benefits: lots of PTO time, competitive health insurance premiums with incentives for healthy living, peer recognition events and programs, fair compensation, and 401K matching. There are people who have been here decades, and it's not surprising why.

Over the past seven years, I have been employed at COCC, which was previously renowned as an excellent workplace. However, during recent years, a noticeable decline in the culture within the IT department has transpired, and this unfortunate shift can be attributed to the changing management.

Once characterized by a positive and uplifting atmosphere, the IT department's culture has gradually transformed into a toxic and negative environment. The change in management has had a detrimental effect, leading to a substantial turnover rate among employees. As a result, those who remain with the company now face increased workloads due to the constant staff changes.

While it's important to acknowledge that not every department has been equally affected, some departments have experienced less turnover in management and consequently have maintained a more positive culture. On a brighter note, COCC still offers attractive benefits and a range of perks.

However, regrettably, these offerings fail to offset the prevailing negativity caused by the change in management. Therefore, if you are considering a job within the IT department, it is advisable to proceed with caution.

Good company with upper management paying attention to employee satisfaction and implementing positive changes to employee benefits. But if you go to HR and make a complaint about your team, they do nothing or run back to middle management to tell them about the complaint, putting a target on your back. Middle management appears to not have any management training or the ability to handle their own workload, but workers expected to be able to handle theirs. There were new rules daily and different rules for different people. They play favoritism, only the favorites get promoted. If you’re overwhelmed with the workload you cannot tell management about it or if you do you’re pushed to drown more. Poor training, pushed to learn on your own by reading manuals or outdated guides. 

There is nepotism, lots of family members working here and being promoted. 

Pay is VERY LOW for the amount of work you’re expected to handle. People wouldn’t leave if they were paid better and HR acted on complaints. 

There is a hiring freeze which is stupid considering the company continues to take on more clients, but sure, let’s keep drowning workers. 

COCC is a fast-paced work environment that thrives based on the key notion of collaboration. I constantly see other employees representing our core values and willingness to help out their peers. 

Benefits are great and new perks are added yearly. PTO includes birthdays off, floating holidays as well as plenty of time to take vacation every year. During this time, COCC has been flexible with work from home offerings and I'm confident it will go beyond the COVID crisis.

If you want to get promoted, start the conversation, have a good work ethic and you will go far.

COCC is constantly growing our product and services and with this come new roles, responsibilities and tasks. If you are willing to put in the work, you'll have a great experience at COCC and still enjoy to normal work/life balance.

I have been working at COCC as a software engineer for the past eight years.  The company is horrible in terms of career growth.  There are a lot of talented, knowledgeable engineers who have been stagnant in their positions for many years.  Recently, there was a supervisor position opening which management chose to fill by hiring from outside instead of from within.  The guy they hired was completely lost and overwhelmed because he didn’t understand our systems.  So, management did a re-organization to give him a smaller team to supervise.   I know the HR team will respond to my criticism but citing the fact that COCC was voted best place to work for the past eight years in a row.  However, the best place to work survey is skewed in favor of other working conditions such as work life balance.   Bottom line, don’t come to COCC for career growth or fair compensation because you will be sadly disappointed.

There is plenty of room for advancement within the company. The majority of managers are promoted from within! 

Managers are usually great to work with and experts in their areas. My manager has been able to teach me so much in the last few years. Always willing to share the knowledge.

Every work place has some politics but it really is a family atmosphere. Not everyone is going to fit in perfectly in every company they find but if you are willing to work hard and put in the effort you'll earn those promotions. 

The pay is decent and benefits/perks are excellent! 

If you like a flexible and growing company led by people who are passionate about their jobs, all while earning the opportunity to grow and enjoying free training along the way, this is a great place to work!

Worked as an engineer and had a very disturbing and disappointing experience. It seems to be a theme at COCC of hiring poorly qualified managers for one reason or another. We hired a manager that had difficulty understanding the basics of the role and responsibilities. Going to this person for any help or assistance was fruitless. Hiring someone with little or no experience is one thing, but it should be in more of an entry level position. Hiring for management level  is another ball of wax. It's all too common at this tiny company to promote current employees to managers or hire managers externally that are not suited for the job. It's a downer when no career advancement exists and human resources is not helpful or responsive in any way to concerns and needs of employees. The low pay doesn't help the experience. My resume is posted and I'm actively looking for another job.

I'm here to echo what many reviewers here have mentioned. The company is basically run through nepotism. Everyone knows each other and does what they need to do to keep them on top. Anyone that they bring in most likely will not advance. I was told by my manager that I was not "ready for a promotion" despite being three years on my team. I left and doubled my salary in a much larger company. 

This isn't even a personal issue either. I have several friends that still work at COCC that say the same thing. They are not able to move up despite their years given to the company. The only way to move is to move laterally to another team and hope and pray you move up.

My recommendation is very simple: get your experience and get out of there quickly. You'll realize just how undervalued and underpaid you were.

You'll notice the same job postings pop up every few months because COCC only hires 2 people: (1) friends & family of management, who are promoted within 5 minutes despite having accomplished nothing, and (2) young college grads who inevitably grow tired of being chronically overworked & underpaid. It's not uncommon to be the highest performer on a team for several years with no promotions, raises, or recognition. Their recruitment team loves to promote the "great culture" -- free coffee, snacks, a gym, a basketball court in the parking lot. Those workplace perks do not compensate for the low pay, toxic environment, and stress of working for managers who are grossly unqualified for their roles, so it's constant chaos, putting out fires, and trying not to get thrown under the bus. 

Top Job Titles	Average Salary
Application specialist 2 salaries reported	$57,107 per year
Software engineer 4 salaries reported	$106,375 per year
Senior systems administrator 4 salaries reported	$97,300 per year
Senior application analyst 3 salaries reported	$87,033 per year
Intern 7 salaries reported	$23.00 per hour

Working at COCC: Company Overview and Reviews

COCC

COCC Ratings

Popular jobs at COCC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected