security officer

patrol officer

front desk agent

dispatcher

field supervisor

COLONIAL SECURITY SERVICES

It's not a whole lot to learn but it is a very adventurous job very easy posts it's all about keeping your eyes open and being able to report if necessary again as I have stated over and over the job will be a whole lot easier if they would replace the supervisor that is currently active to someone who is better for the position. This person have more to talk about things that have nothing to do with security or this job or the post duties opposed to what needs to actually be said not to mention that walking around telling other employees on who they are going to fire next so it's sad when people have to go to a job and not for sure if that is their last day all because someone wants to retaliate when things doesn't go their way. I realize we all have good days and bad days but in order for you a supervisor to have a great team of employees the supervisor number one has to be the person who shows an example by Leading and guiding people to where you want them to be and where they should be but when the supervisor has no clue then naturally the staff don't have a clue now you have a whole company of people walking around and not for sure what's going on or if they're going to last a week of employment.

What is the best part of working at the company?
While working was able to meet interesting individuals and team. Colonial as an organization needs a lot of work. Allowing officers to show up for shifts and then sending them home without notice or even compensation for travel. Was fired without prior disciplinary action and I was injured but still performed all required duties above and beyond the norm and was still let go because I spoke out against the president due to his condescending tone and lack of professionalism. Wasn’t given a warning or write up just fired and told they won’t provide a termination letter to justify the termination. Turn over for this company is horrible which is why I was able to accumulate so much over time but in the end it didn’t matter I was still let go without just cause. 

What is the most stressful part about working at the company?
Poor communication and poor work ethic from management. 

What is the work environment and culture like at the company?
Work environment at each location was great. PMC clients are amazing and quite a few follow officers made the job interesting. As far as the company itself horrible when it comes to promotions, accountability and unethical practices in regards to pay and employee appreciation. 

What is a typical day like for you at the company?
The residents made the day pleasant and go by with little to no issues.

What is the best part of working at the company?
The heads of this company are horrible and lie just to get you out of their way. They will look for a reason to fire you by doing things that can be written off as nothing but will affect your ability to do your job. Especially if they have something they’re supposed to do for you. This company needs a run in with the better business bureau. They are always in jealousy if losing a client. Your job is far from guaranteed especially if you haven’t reached your year yet.

What is the most stressful part about working at the company?
The lack of proper communication. Being blocked from calling the company phone and having to reach dispatch through a different phone to ask about hours and/ shift changes

What is the work environment and culture like at the company?
From worker to worker and immediate supervisors is relatively solid personally have never had an issue with supervisors or coworkers. The president and CO and he and recruiters have no idea what’s going on at the “bottom” of the pyramid

What is a typical day like for you at the company?
Usually very calm unless your at a high activity site.

What is the best part of working at the company?
Freedom of flexibility pertaining to being able to work at different local job sites of my choice

What is the most stressful part about working at the company?
Working with unlicensed and unexperienced people, no daily logs to account for daily activities for reference purposes, no sanitary restrooms on site to utilize at first, the electrical power would constantly go out at the power plant, no list of contacts or resources to reach out to when "supervisor" was unavailable

What is the work environment and culture like at the company?
Company policies and procedures were not enforced. Lack of communication between management team and employees as a whole. 

What is a typical day like for you at the company?
Showing up, clocking in via company phone, performing assigned tasks, duties and responsibilities, asking questions, addressing issues and concerns as they arise and clocking out via company phone

Bad management building under construction  elevator to basement doesn't work property management is very nit picking  still waiting on my first paycheck for training too much work for a little bit of pay.  They don't do background checks getting uniforms is near impossible and they tend to hire young  people who don't know much the only thing cool was the location but not good for people who don't drive as bus service is limited for the hours they wanted me to work and it didn't co inside with the hours or days I work at My other job not gonna work for free all my money would go to uber sticking with my other jobs which are closer management was  rude to me about leaving and training guards don't get free food which is wrong again I just left and didn't return gave them ample notice to find coverage but I wouldn't deal with this company again. 

What is the best part of working at the company?
Nothing good about working at the that company they suck I have been waiting on them to verify an incident that happened and great bacteria to me at this point I just quit. Pay sucks company sucks and the higher up sucks and only care about them self. 

What is the most stressful part about working at the company?
They are never organize and their field supervisor are disrespectful

What is the work environment and culture like at the company?
All the sites are OK it’s just a company sucks bad Has no regard for anybody else

What is a typical day like for you at the company?
Long hours burning yourself out to make a little bit of lousy money and on top of that, they have no 401(k) I would advise not to work there unless you’re looking for a quick pay

What is the best part of working at the company?
The people who lived in the apartment buildings . They were a joy to see everyday

What is the most stressful part about working at the company?
The pay was horrible. It was hard to get a day off. Answer was straight up no. Your relief coming late everyday to relive you and you just had to wait there. Sometimes they wouldn’t call to let u know if someone called out you’ll just be waiting forever to get off.

What is the work environment and culture like at the company?
Loved the environment and culture. Worked down then got to see a lot and meet some intriguing people.

What is a typical day like for you at the company?
I work nights so a typical day would be chill and laid back. The weekends were a little hectic cause it was the party night but still good

Can work day and night doubles back to back ,pick up any shift they need covered make one mistake because orientation/training didn’t teach u what was needed had to figure everything out my self from day one , manger/coworkers catching attitude because your asking genuine questions that need answers . Have one important family matters that throws you off schedule fired guaranteed , messed up my schedule and get up set when u come in late. come to work early everyday to relieve the next person everyone has to wait but mangers/coworkers leave early most unprofessional job I work at make anyone manger hire anyone just to replace the next person

I would never work here ever again I only worked here for about 1 month , they are very unorganized, they calls you and wake you up out your sleep every day you work to see if you gonna go like your a child . They only have you working 2 days out the week , when I was supposed to be full time , they really do miss lead you that is the reason why nobody never work for them … they are worst then allied universal . I am 6 months pregnant and high risk I tried to call out 1 time due to me having severe pain and they didn’t care and said they are not accepting call out this is 1 of the most worst companies I have ever work for never again .. I ACTUALLY QUIT

Colonial Security Services is a frustrating place to work due to poor communication, inconsistent scheduling, and low support from management. Guards are often left in the dark about expectations, last-minute changes are common, and concerns raised by employees are rarely addressed. Pay does not match the workload or responsibility, and there’s little room for growth or appreciation. Overall, the company treats guards as disposable rather than valued professionals, which leads to burnout and high turnover.

Top Job Titles	Average Salary
Security officer 88 salaries reported	$17.76 per hour
Patrol officer 13 salaries reported	$19.11 per hour
Front desk agent 1 salary reported	$16.75 per hour
Dispatcher 6 salaries reported	$18.00 per hour
Field supervisor 6 salaries reported	$20.50 per hour

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