maintenance technician

community manager

maintenance supervisor

leasing professional

business assistant

CONAM Group of Companies

I don't necessarily see Conam as a poor company as a whole. I do however feel that the regional office here in the Denver area leaves a lot to be desired in terms of representing the companies core values and building value with their employees within the company. I had several incidents with my direct supervisor, going above and beyond to make my life as miserable as possible. I presented these issues to both the RPM and HR and had my issues initially responded to but all further attention and assessment that was promised to me left at the wayside. The company essentially sets you up for failure, my first day on the job i was asked simply to "change the locks". This was before I knew anything about the property, I didn't even know where the maintenance shop was. Their training program is horrendous. I was held accountable for systems and work orders that I hadn't even received training on their software. The regions professionalism is often called into question from a professional and moral perspective.I received my company orientation 6 mos into my employment! My particular property had numerous resident complaints about the PM. When she left the company, she was brought back 3 months later never receiving so much as a write-up for her negligence.This was after numerous other employees had complained about the employee including the RPM! The RVP always had a condescending tone and anytime she was on a property, all employee's feared for their jobs. She even went to the extent to admit in a Supervisors meeting for corporate that once you hit a Maintenance Supervisor within the company you had pretty much reached your ceiling. If I had the funding I would have sued the company for the treatment I received from my direct supervisor.

On a positive note, the pay and bonus programs are decent. But I must admit that the biggest positive from my time with the company was the regional maintenance director. Chris was knowledgeable and never shied away from answering questions or attempting to train and educate me about company policies, he was always professional and pleasant to be around while on my property and his criticism was always constructive.

ConAm started off as a great place to work - but it's a facade they put on for new hires, and you learn that FAST.  

Property Management is a VERY stressful industry as a whole.  ConAm claims to value it's employees, but as a rule they are underpaid, the insurance is mediocre and also expensive.

Promotions are done their way, and if you turn down a promotion (which is usually consists of more work for the same, or often, LESS money) you are blacklisted.  You will never be offered a promotion again, regardless of your level of interest.

Once you have been with the company for a certain time (in my case 10+ years) they start to find ways to get rid of you - ask you to bounce from location to location, micro mange you until you quit or give notice, etc. If you don't tow the line, or speak up in any way, your days are numbered.

Corporate support is non existent for the on site staff, and managers often work against employees working to get the ones who have "been around too long" fired.

The only thing I will say I enjoyed about working for ConAm was the family atmosphere each individual property had.  Unfortunately my last manager ruined that for me, as she came in and tried to bring her old staff with her.

ConAm should be called a mismanagement company.  While they do represent their assets well, the employees are the ones who suffer in the process.

They ride employees so hard, they develop medical issues.  One Manager had an aneurysm on the job and passed away.  Another had a stroke and left to seek treatment - upon return to work, they were terminated.

The real motto is "There is always someone who will do your job cheaper and quieter."

Good companies listen to their employees and value them.  Bad ones just hire new ones. Funny how ConAm is constantly looking for new people.

I worked for this company for 6 years as an affordable community manager. At first (because I was young and naive) I absolutely loved it. I worked with 110% work ethic 5 days a week and as a manager handled all the on call phone calls with after hours emergencies; assuring maintenance/vendors were able to assist tenants after hours. Probably 2/3 years into working with ConAm I noticed the high turn over from RPMs to porters. I definitely went through GREAT RPMs and some below average RPMs but ConAm seemed to never value the great employees and seemed to go with 'a gone with the wind' or 'out with the old in with new' mentality which I finally realized was exactly what the company would feel once I left. I am not an employee to give anything less than 110% work ethic so once I got out of my comfort zone and applied (I applied on a Tuesday, interviewed the same week on a Friday morning and was given a job offer letter Friday afternoon). It felt so amazing to know that a company was grateful to have an employee like me. Currently at my new company for 4 years and I am valued just like the day I started. 

If you value yourself DO NOT WORK FOR CONAM! 

Compliance: has zero compassion that the on site staff has to wait 48 hours for them to review a file - while on site staff can have a homeless family living in their car crying in their office and there is no way to expedite that file.....care and hospitality are 2 of ConAm's core values that clearly are not values to the company.

RPMS: unless you have 1 of the few great RPMs they will have zero experience and appear to be working by either running site to site saying hello or they will stay at the one site that they are friends with the manager.

Worked at corporate headquarters in San Diego. To protect my identity, I can only say that this company is extremely top heavy with management running the show and absolutely everyone else is a SLAVE.
There's a reason the executives drive Lexuses & Mercedes while the rest of us drove Toyotas.
Severely understaffed, everyone is overworked, underpaid and miserable (except management). Several people bring flasks to work and drink on the job and I honestly don't blame them. People are beyond stressed trying to take on impossible workloads while management sits on their fat arses & do nothing.
Wages are not that great either though they do offer full benefits. I can say that their medical coverage is a joke. I had full coverage the entire time I worked there & it didn't cover anything. I hear the 401K program is good but I did not opt in.
I will also say that there is a LOT of attitude and posturing on the 2nd floor. Managers don't listen to their lowly workers' suggestions but you BETTER listen to THEIR ideas (even if they're ridiculous & counterproductive) and treat them like gods because they can always replace you or eliminate your position.
They are always restructuring and rearranging, trying to find a workable solution to being understaffed when the only solution is to HIRE MORE PEOPLE! But they don't because the execs would rather drive expensive cars, wear expensive watches and throw lavish office parties.
Basically if you value your health & dignity, don't work there. At least not in the corporate office. It's a typical corporate dynamic of executives flaunting their wealth while their peons work themselves to death.

The pay is awful for everything they expect you to do. They constantly try to stretch employees to the max to save on payroll. For example "promoting" a manager to cover 2, 3, or 4 properties instead of hiring managers for each and only giving that manager a $1 to $3 raise to cover that entire portfolio, which saves them a lot but stretches the manager too thin and is then set up for failure. Burnout is a very big problem at the maintenance and manager levels because RPMs expect way too much but don't give us the tools to succeed. The constant answer is "it's not in the budget" and we are expected to make miracles with what we have. The benefits were great, but that was the only redeeming factor. If you want to advance with the company, you better play along and suck up because you don't get promoted on merit, but favoritism. Time and time again new RPMs would be hired because they were "recommended" by another RPM instead of promoting someone from within who already knew the policies, procedures, staff, portfolio, etc. This means a high turnover of RPMs because they never know what they are doing or what to expect from the job. It's easy for employees who actually care to give and give to ConAm thinking our efforts and hard work will be noticed and rewarded, but if you're not down to go to after-work drag shows at LIPS or Urban MO's, out for drinks, or gossip with the higher-ups you won't ever get to advance to the upper levels with ConAm.

I have friends who live at Conam properties and called me asking for help when their rent wasn't showing up and they were wrongly being charged late fees and they couldn't reach anyone at the property level to help them. There were numerous times in my role I would witness tenants being charged and former tenants being charged for the same unit even when tenants moved out. I worked with different people in all departments and while many worked hard everyone seemed to be too overworked to do a good job. One of the glaring issues they have is  multiple people in different departments entering bills to be paid without any sort of 2-way match system to prevent over-payment. So if an invoice came in to 3 different people with a slightly different invoice number like 100, 100r or 100c it would probably be paid multiple times.  Another big issue is waste and fraud.  A vacate unit will be cleaned multiple times and when a client asks why management explains well it wasn't done right the first time yet both cleaners got paid. I would  cringe with embarrassment at the level of service this company would give its clients. I would correct many mistakes that were done or not done by previous accountants and managers and never receive recognition instead I would receive the blame as if I was the one who made the mess in the first place.

well my typical day for a Maintenance Tech is basically grounds and work orders. To be transparent the company is very short staff with Techs, jobs are not being filled due to low pay rates and older properties being a hand full to manage. I highly urge to do your research on the property you're applying for and stay away from the aging ones. Conam is huge on their maintenance binders that it will get annoying on how much they emphasize on the binders so have them up to date. The culture at Conam, well it's being a team player because of the lack of employees in SD region. The hardest part of my job is up keeping an older property that was neglected by the previous Techs before me. It's been a roller-coaster to the point my mental health takes a toll. You really have to be strong and patient and have a good supporting cast starting with your manager, luckily i have a great one ..The enjoyable part of Conam is the housing and the people you meet in the company. Conam is trying, it needs more work, more stability, better pay for employees to keep them growing with conam .  The amount of properties Conam is receiving is endless ! That’s what makes me optimistic is the chance to grow because of the abundance of new properties conam is receiving . 

Process applications for approvals and submit processed applications to the Community Manager for approval. Type lease and complete appropriate paperwork accurately and on a timely basis. Review with the Community Manager and obtain signature. Secure new resident signatures on appropriate paperwork prior to move-in. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Receive all telephone calls and in-person visits. Participate in outreach marketing activities on a regular basis to obtain traffic.

Handle every phase of the leasing process according to the Leasing Consultant job description. Poses excellent interpersonal skills and ability to deal effectively with persons from diverse social, economic and ethnic backgrounds. Excellent leadership skills and ability to supervise effectively. Excellent organizational skills, punctuality and attendance are required. Thorough knowledge of commonly accepted office procedures and business practices. Good working knowledge of property management and inventory control systems and practices. Working knowledge of basic accounting principles and commonly accepted budgeting concepts. Basic knowledge of Microsoft Word, Excel, Outlook (or other similar email system) and internet/web applications.

I work at an apartment complex where it is just myself and the community manager running the office. Being only two of us at a 180 unit property communication and team work is essential. Upon arrival making sure the community is clean and there are no visible eye sores is one of my first task of the day. Along with answering phones, checking emails, posting rent monies, maintaining residence retention I also sell my property to prospective residence. My  manager is amazing, she has taught me the ropes on how to become a community manager. She makes sure I understand the task that I am learning to the fullest. Lucky for her I love to learn new things and I am the person who wants to make sure I am doing the task right. There are two hard part about my job. The first is renting an apartment and having the prospect be so excited and then have their rental application be denied. The second is evicting a nice residence especially if there are children that live in the home. I am thankful that happens very rare at the properties I have worked at. Which brings me to the best part of my job- getting to know my residence. I love to meet new people and find out about them. Talking to them is not only interesting but it builds a great customer relationship for the business. 

What is the best part of working at the company?
The residence of the property that you get placed at is the only redeeming quality that I have been able to come up with. 

What is the most stressful part about working at the company?
The inept ability of upper management to conduct themselves professional and prioritize situations appropriately. 

What is the work environment and culture like at the company?
I wouldn't know I was placed at the property as a community manager and left alone for a year no maintenance no leasing agent no support with exception to a roving maintenance manager that I would get for 6 hours once a week after 3 months of being at the property alone. Completely alone.

What is a typical day like for you at the company?
Well aside from being extremely hectic on top of understand not to mention overworked underpaid and passively managed by a person who was unable to complete their own job let alone assist in any way or should I say any positive way at all throughout the entire course of employment. And don't bother to reach out to HR believe me they won't do anything except make it all your fault because they are company focused not employee minded and neutral as they should be.

Top Job Titles	Average Salary
Maintenance technician 3 salaries reported	$23.96 per hour
Community manager 6 salaries reported	$27.04 per hour
Maintenance supervisor 2 salaries reported	$28.00 per hour
Leasing professional 2 salaries reported	$21.25 per hour
Business assistant 3 salaries reported	$24.17 per hour

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