line cook

barista

server

dishwasher

assistant manager

Café Intermezzo

If you are a server and bartender you will make 400 to 700 a week which is absurdly low for midtown Atlanta. You never get out at your set cut time and sometimes 2 hours after you were supposed to leave. You will never leave early or on time. Be prepared to be scheduled for 8hrs but regularly work 10. You have to eat before or after your shift, no eating during said shift and we have to pay for our food. This company nickels and dimes its employees to death. You will get no support from corporate, if you have complaints they will tell you "there's the door, goodbye" there is also very much a retaliatory mindset from the CEO on down if you speak out. For the amount of work we all do we dont get paid enough and more and more is always expected out of you without there being any extra incentive to compensate you. Non management are treated like second class citizens. This also a "the customer is always right" kind of place, they will bend over backwards to do anything for a customer but wont budge to do anything for an employee. 1000s in comps get done a month because some customer complains about some stupid thing but God forbid any employee gets paid more or earns a fair living wage here. The tip out is 5% lest I forget. Be prepared to have people nonstop shoved down your throat at night without any consideration for your wellbeing or quality of service. The moral in this company is so bad and hangs so thickly in the air you could almost taste it and cut it with a knife. Noone that works here is happy. I would like to point out that it's not the management in the restaurant that is the problem but the corporate level people who take advantage of you. Overall I would highly suggest to potential employees that you search elsewhere because this place will chew you up and spit you out.

I love the fast-paced environment and opportunity of working in the airport. Providing efficient and fast customer service when under pressure and time constraints have been successful areas of growth for me as an employee of this company. My daily sales, on average, are between $900-$1200 worth of food and beverages. This job has really taught me to adapt well to changes since the food and beverage menu often changes. We also, run out of certain items in any given week, due to high productivity and sales, which requires me to accommodate customers in other ways and provide other options. The workplace culture is overall positive. My coworkers and I work as a team to make sure the restaurant stays clean to ensure a welcoming and positive environment for the guests. The most enjoyable part of the job is being able to interact with people of all different personalities from all over the world. The hardest part of the job is the unpredictability of it all. You never know what everyone's needs will be in a given day so, always paying attention to detail and anticipating what may come next are important skills that I have learned since working for this company.

I dreaded going into work every day I was employed here. My initial application was for solely barista, but was hired as host given the promise of cross training. I was never trained properly as host, most trial and error learning, and was only "cross trained" in the last two weeks of my employment. I was given an hour before my first Barista shift to learn over 15 different coffee recipes, how to serve cakes/cheesecakes, and all the side work.  Shifts were a nightmare, somewhat due to lack of training, poor scheduling, and understaffing issues. I do not blame management for understaffing issues, but the promise of help on a busy night was never fulfilled. Managers were found hiding in offices, in the kitchen, and not helping train new servers/baristas/hosts. A couple managers were incredibly kind and helpful, but upper management was horrible. I missed many big life events due to not being able to call off in advance. No employee meals were provided, only a free entree off the menu if working a double. I loved my coworkers, but the job itself was miserable.

You can expect to make 500 to 800 every two weeks...you will never leave at your cut time, they will keep you 2 or 3 hours over on a regular basis and shove guests down your throat with no regard for your own personal wellbeing. The corporate level management is extremely selfish and care only about themselves. There are no employee meals, and all of your credit tips go on a check that you get every two weeks. The kitchen doesn't stop serving till close (2am weekend 1 am weekdays) so if your not a 10pm cut as a server you are almost guaranteed to be made to stay till 2 or 3. There are no in house benefits for employees, you WILL be nickel and dimed by corporate, we pay for everything we eat and drink. The CEO is an extreme liar and has been proven on multiple occasions to take advantage of people and force people to do things they dont want to because they fear losing their job. You will never get raises no matter how loyal or long you stay to/with the company. Real hard work and dedication is not rewarded...you get a pat on the back and told good job and this is what we expect of you. It is always give, give, and give for the employees. Please be forewarned!

The ambiance of this restaurant is so pretty, but behind the scenes it was a bit stressful to be a server here. The work hours are a regular 9-5 in the morning , but the night shifts are 4:45-1:30/2:30 am . That’s a 9-10 hr night shift . This would be more practical if they didn’t constantly over schedule people for morning shifts the next day. The coworkers are so friendly and nice, i really enjoyed the staff there. However, management needs to be worked on immediately. From passive aggression to straight out bad mouthing coworkers when they walk away… it was a lot.

The food is pretty good when it’s fresh, and you get a 50% discount on food when you’re working. However, for doubles , you still have to pay for your meal.

There is no HR department , the director of management is over every single employee and that is also who you make any HR-like complaints to.

Overall, i liked the vibe of the restaurant and the decor feels very glamorous, however the improper management lead me to resignation.

Served breakfast, lunch and dinner daily. Overnight full prep crew worked to prepare for the next day. Typically I would work 8 am to 7 pm so as to touch all service shifts, or 5 am to 4 pm so as to also interact with overnight prep shift.
   Learned a lot about the retail side of the business, as the company I worked for also owned several retail operations within the Atlanta Airport- Cafe Intermezzo was the only food-service facility under the companies ownership.
   The corporate management of the company is strong, with an enormous Human Resources focus.
   However, in a business where minor operational changes sometimes need to be executed quickly, delays in approval could be frustrating.
   I was fortunate to have an excellent staff and Chef- one of the strongest management teams I have ever worked over. 
   The sense of pride I felt after each successful shift was easily the most enjoyable part of the job.

It would have been a better place to work if management was better. Coworkers were for the most part cool and easy to get along with. They're not knowledgeable in most areas of the restaurant, especially the barista area, which gets overwhelming and chaotic during busy hours. The only manager who could help with our job usually had to be in every other area of the restaurant at the same time. Scheduling didn't make sense. There'd be two of us during the busiest times, but six during slow times. Also several places in the barista area were disgusting. Supplies weren't being cleaned properly, and the only sink was underneath a counter with a broken soap dispenser so you couldn't even wash you hands. If you already have barista experience, then this is an OK place to work for a short time between other jobs. If you're new, it's a chaotic and unproductive place to learn. It's been a few months so hopefully things have improved, but this was my experience.

Cafe Intermezzo has a great ambiance, and a lot of great people work there. The hours are decent for a Serving/Barista job. Everyone is kind and respectful.

But It just isn't bringing in any money. Because of this, a lot of the benefits of working there were taken away.  The result of which many people left for other jobs. Leaving the remaining workers having to be cross trained in any and every position. Stretching the whole restaurant too thin. Additionally, while the management can be understanding at times they are very stern, and give almost no grace to anyone working there. 

It was a lot of fun to work there, and I met a lot of great people. But, it took a long time to see that it was a waste of time. There is way more money to be made at different restaurants.

Cafe Intermezzo is a great first job for un-experienced people trying to get their foot in the door serving/bartending wise.

Place was fun and great to work at. Everyone was supportive and clients were also more agreeable than most. I appreciated all of my coworkers and managers except the general manager I worked with. They were incredibly disorganized and people constantly called out because they were assigned impossible shifts even with notice. They made me take on other roles in the restaurant I wasn’t trained for when people called out. My coworkers were uncommonly hard working and gregarious but many quit because of scheduling issues and not being heard. They always touted how we can speak directly to HR with any complaints yet I did so, scheduling and management issues continued. 

I’m writing this review a little bit late I just thought I would since I was right here lol.Typical day at work, is pretty calm not very busy. Night shifts are pretty slow. Mornings are more up beat. 
Management is not great, he loves to hover and micromanages a lot. It’s also very hard to talk to him, and is the main reason I left. Workplace culture other than that is very peaceful and calming. Hardest part of the job, is probably the management, and work stability. What I enjoyed was the coworkers, everybody loved to make each other laugh. I do wish they had some team building exercises or something though because managers lack trust in their employees and could really use some team building.

Top Job Titles	Average Salary
Line cook 7 salaries reported	$19.00 per hour
Barista 11 salaries reported	$14.00 per hour
Server 3 salaries reported	$850 per week
Dishwasher 2 salaries reported	$17.00 per hour
Assistant manager 1 salary reported	$57,500 per year

Working at Café Intermezzo: Company Overview and Reviews

Café Intermezzo

Café Intermezzo Ratings

Popular jobs at Café Intermezzo

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected