sales lead

retail sales associate

forklift operator

warehouse associate

seasonal associate

Caleres Inc.

First few months, absolutely wonderful. The training is hands on, and the build you up as they wish to see you do with the other associates. You put in some time, and then it is critical city. Every little thing has to be done perfectly, with little to no help/guidance. You are constantly told that hearing no from a customer is not an option. It can be accessories, loyalty program, it doesn't matter. They stop coaching you to improve on performance. If it improves slightly they look for you to have all of the answers. They give you so many tasks that are impossible to do within a small window of time. Your performance can be great too, and your hours won't reflect that. They show favoritism without a doubt. If there is any opening for a promotion, don't count on it. They will tell you to be patient and develop more which is understamdable. After all of the growth you do accomplish they will still shoot you down. They constantly micro manage to no degree. They expect you to be friendly, but at the same time hover over everyone as if they were a thief. The managers can be passive aggressive. They cut your hours at the drop of a hat. Complaints can be made to their employee hotline, but don't expect any good outcome from it for yourself. You're going to be told that you're being too sensitive, and dramatic. They eventually start to push you out, or make you quit. The worst employer I've had in all of my years working. Be cautious if you decide to ignore all of the reviews and give Caleres a shot. I hope your experience is better than most.

This company requests the most ridiculous things from employees, like nothing I've ever seen. 
This company, offers no security to their stores- but yet they expect you to prevent every external personnel  theft. When something is stolen, even if you watch someone walk out the door with a box in their bag, or a pair of shoes on their feet...you cannot do or say anything UNLESS you witnessed them put the shoes in their bag or on their feet, etc. Which is ridiculous, because it is extremely hard to keep notice of everyone over the shelves and hiding places in the stores that this company designs. You minus well hand the customers boxes and just prompt them to leave without paying, because there is no literal difference. The police cannot be called unless the manager witnesses it, not the sales associates. No cameras. No door security. Just the employee's. But yet we are expected to have no stolens. Great job Caleres!

ALSO- district managers, come in, make changes. Then they come back and ask us why we are doing the changes. Even though they were the ones who advised us to do so. Confusing much? 

My advise to you- keep the companys HR number handy. And write down your passwords to the employee self service on the computer.

Done with my verbally abusive assistant manager as well. Putting in my 2 weeks next thursday. Bye Caleres!

First and foremost, when I resigned from my position at Caleres, it was a very difficult decision. I loved my job and was happy to go to the office everyday.  However, as I have young children, I needed to improve my work/family balance.  I was proud to work at Caleres.  However, the international division at Caleres was not treated with appropriate respect and attention.  Concerning certain brands in the company portfolio, the international sales team of which I was a large part, drove more business than the domestic team.  A typical day involved wearing all hats.  In addition to sales, I worked daily with logistics, quality assurance, customer service, brand management, marketing and finance.  I learned more than I have ever learned in my career and was exposed to every aspect of international business.  I would give the culture a grade of a B.  The hardest part of the job was the constant downsizing of the international division.  Although I was grateful to never be included in the downsizing, there was simply not enough time in the day to complete the workload.  I am a very hard worker but it took over my life.  The most enjoyable part of the job was the international travel and exposure to new cultures.  The relationships that I built with our international partners will be lifelong.

Before I left for maternity leave (was there for 2.5 yrs) this place was fun and everyone did thier part. The store manager was amazing. She was the best boss I ever had best of all she cared about her employees and did whatever she could to keep everyone happy. She ended up leaving the company before I came back. Our new store manager was horrible. He did not get enough training. he had no idea what he was doing there, he also had no expiernce in retail. The whole store was falling apart. He refused to staff me with people so I could pump milk for my newborn. I talked to the district manager which made it worse. He made my life miserable. I went partime so it could be easier for everyone. It only got worse. The manager was rude, refused to talk to me, didn't know anything that was going on within the store. If I pointed anything wrong with the standard of the store I just got eye rolls. I gave up and ended up quitting. Then he refused to give me my sick hours when I had to call out. The district manager didn't care and hr didn't care. They ended up hiring all new people since everyone left the company.

The job was pretty nice and the pay and benefits were nice as well. There were plenty of fun events organized by either the company and/or the management for my department. I worked in the Consumer Care department in the call center. Since it is technically a retail job, it was very stressful during the holidays and back to school seasons with longer shifts, mandatory overtime and volunteered overtime with many many back to back calls. 

My biggest complaint would be the atmosphere of the call center and the management. There can be a high turnover rate in the call center, but many people do get promoted from other departments as well. But with every new class for phone reps, it seems like the training was less effective as each new class was put on the phones. 

It was very cliquey and catty in the call center and the managers would sometimes be the source of the drama and some employees that needed more attention sometimes fell by the wayside because of that. There is a lot of favoritism from management as well and sometimes people are not held accountable for their actions.

Working at Caleres was, unfortunately, one of the most disappointing professional experiences I’ve had. The HR practices are outdated and not aligned with modern standards — particularly in leadership development and accountability. It’s common to see individual contributors promoted into management roles without any real training, which leads to teams plagued by low engagement, poor communication, and high turnover.

Merit increases were delayed due to internal projects, and compensation overall is far below market rate — especially considering the workload and lack of support. Despite obvious issues with management, poor leaders are rarely held accountable. HR seems more focused on protecting bad decisions than fixing what’s broken.

And let’s talk about the call center: managers there openly treat it like their own personal dating service. It’s completely unprofessional. They lie for each other, cover for each other, and operate like a clique ...protecting each others bad behavior instead of supporting their teams. I mean come on, it a job, not a drama tv series, grow up. If you're not in the inner circle, expect to be overlooked, overworked, and under appreciated. 

I was hired as a sales associate and worked my up to management after a year of being there. I loved it! But, many of the managers that I had started with left for other opportunities, I was on my third store managers going into my second year of being there. There is a lot of drama that goes on within the management that is unnecessary. The environment that was created for my store at that point was extremely stressful so I left after being there for four years.

They expect a great deal out of their employees. We have to do everything, that includes cleaning the store, taking in the shipment, breaking the shipment, re-ranging the entire store to put shipment out, and pricing the store every single week. Most of the time we were short staffed because we didn't have enough hours to hire. 

Be expected to work most nights and weekends, there is no flexibility with this job. 

Everyone has the same responsibilities as one another. Part timers have to do the same amount of work as the full timers. 

The only thing that made it worth it through the tough times was my co-workers.

What is the best part of working at the company?
There was no good part about working there

What is the most stressful part about working at the company?
This was by far one of the worst places I’ve ever worked. Management was completely unprofessional, childish, and acted more like they were in high school than running a warehouse. Most managers seemed clueless and never knew what was going on. Communication was terrible, and if you asked a simple question, you’d get a different answer depending on who you asked.

The workload made absolutely no sense. You’d come in slammed with work one minute, then somehow be forced into overtime with nothing to do the next. When you asked for work or direction because things were slow, management would tell you to “go find something to do,” which shows how disorganized they were.

There was no room for growth, no raises, and favoritism was painfully obvious. Hard work went unnoticed while certain people got special treatment. If you’re looking for a place with professional leadership, organization, or opportunities to move up, keep looking because you won’t find it here.

The only job in my many years of retail, which I constantly had to deal with shoplifters. The company took no serious measures when it came to preventing these shrink problems and they played down the threats . The managers and district manager made you feel like it was your fault that people stole constantly. lack of payroll to address many of these issues and morale was awful, along with the constant gossip amongst managers. If you haven't been in the shoe business for long periods of time you are made to feel like a child of a lesser God with their elitist attitude . The store I work in had a high turnover rate for assistant managers. The current store manager will even tell customers your business and why you left the company . If you choose to work for this company good luck and Godspeed or whatever you choose to believe in to get through the experience .

Employees need to focus on the job itself. Productivity would be down due to jealousy and uneducated individuals.

Upper management failed in many ways to monitor harassment and gossiping which brought down the more qualified business people. 
Harsh environment.

New territory Manager walked right into an environment full of racism and physical appearances that an employee was born with.

integrity and honesty is always important in Business.
New territory manager was very dishonest.  She actually brought in a store manager from a northern CA store to help....she told all the customers very negative things including our maintenance man. 
Also to a customer whom I've known for over 45 years that I did not know what I was doing and she would be the new Manager I suppose Corporate CEO didn't care about women helping women.
Just total cat fighting. This is not a business environment.

Top Job Titles	Average Salary
Sales lead 666 salaries reported	$17.23 per hour
Retail sales associate 659 salaries reported	$15.24 per hour
Forklift operator 145 salaries reported	$21.00 per hour
Warehouse associate 92 salaries reported	$18.46 per hour
Seasonal associate 184 salaries reported	$16.54 per hour

Working at Caleres Inc.: Company Overview and Reviews

Caleres Inc.

Caleres Inc. Ratings

Popular jobs at Caleres Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected