hvac technician

hvac installer

plumber

customer service representative

service technician

Call Dad

The higher-ups rarely let people go, because that would be too honest and direct.  Instead they just cut someone's hours until they can't afford to live, likely to avoid paying unemployment or having to have a difficult conversation.
If you join their apprenticeship/indentured-servant program, wages are stunted while they have you locked down under a contract, and you'll owe tuition back if you want to leave before your time is complete.  There's probably private equity companies that are more ethical towards their employees.
The place is a revolving door of employees and management with toxic, unethical practices pushed from the top down, and definitely not limited to one branch location.

This company preaches they was to support the team. But the upper management team doesn’t listen to the techs or the rest of the management teams. The pay is terrible. And there is no jobs. Your are doing call back or warranty if you are a senior technician. They don’t tell you anything. They are not supporting. No inventory which is ok cause you won’t fit it on the trucks anyways. Cause the small trucks you have to spend 20 mins looking for a part. The managers are always in meetings. Owners and managers have very big egos and don’t know how to run a company, and will not support the location cause they have no one that know how to support. 

When I first started for this company the Raleigh Branch was in the DIRT due to poor management, even with terrible management Raleigh has been able to grow or stay a afloat. As a tech it was very difficult to start due to riding  solo as apprentice but it did have a plus too it. Since Raleigh was ran at the time with no leadership The Apprentices had no choice but to learn fast as possible. We quickly adapted with only a small group of 4 Techs with only one having Hvac experience while the rest of us were new. Now Raleigh in my opinion is the best branch due to our ability to troubleshoot and do repairs with little to no help. Yes there was hardship and it did pay off. But now there are other issues that need to be attended too from Corporate   

Good people but bad management very un organized don’t care much about employees cares more about the company numbers then the employees, employees will work long hours and late nights I was their almost 2 years and many time would work till midnight doing two installs a day. Not much support system when in the field management is always in meetings or unable to do what u need. Most is the people I work with we’re great just company in its self needs to figure some things out the don’t believe in hiring people with experience then believe in hiring people with no experience and signing then in a 5 year contract where they can’t leave for 5 years and if they do they owe company thousands of dollars 

My role with Call Dad is a Comfort Advisor (sales). I have learned a lot about the commercial HVAC industry, as well as the sales process. The management asks for feedback and doesn't get upset when you give it. The culture at Call DAD is a team approach. All hands on deck, so to speak. It feels good to be valued and have your opinion count. The hardest part of my job is seeking financing for families with less than average credit scores. One of the most enjoyable parts about my job is being able to solve problems for clients while still being able to give them the best pricing around town!

What is the best part of working at the company?
It is very entertaining to see how much the people who are there to train you and to manage you, don’t know. 

What is the most stressful part about working at the company?
Explaining to dispatchers and managers why somethings can or cannot be done.

What is the work environment and culture like at the company?
People trying to be friendly. Managers are being moved up from Technician roles and expected to understand computers, sales, and other entities, when there were technicians for quite a while.

What is a typical day like for you at the company?
Busy season is busy and slow. Season is really slow.

Sky continues to experience growth and what impresses me about management is the willingness to invest in employees and promote from within.  Owners are deeply invested in the process and intimately involved in making the company great.  There are several incentives offered to employees who are eager to grow with the company.  If my 18 year old son wanted to find a company to train him and give him every opportunity to grow, I'd send him here.  The company has its eyes on further growth and believes it can best be successful by spending the time and capital on its own people.  

What is the best part of working at the company?
Honestly they have the right intentions but the business model is flawed. For a sales person you will never win. Too many chiefs and poor management 

What is the most stressful part about working at the company?
Not knowing if you will run A legitimate sales call. And with their prices you have to discount them so much just to be competitive 

What is the work environment and culture like at the company?
There is none. They tell you one thing and do exact opposite. Very bad attitudes between management and employees 

What is a typical day like for you at the company?
Sitting and waiting for calls. Trying to develop green technicians

You will have a problem with money and communication from the 5 so called managers at the 7 different locations! A lot of people run it and it is ran like a guy and a truck! Never got 1 Commission sheet in over 6 months! They let the Service Techs sell and you make 6%! You sign a contract for them, Not You! That contract isn't worth the paper it is Written on. Good Luck if you give it try! I trusted them after moving here. You will be on the same situation I am after 6 months. They use people when they need them and let you go. No long term here except the people they bring from other states! 

During my time with the company I was expected to pick up everything faster than normal. I even outsourced to other HVAC companies to see if my progression was too slow and was told the opposite. Other companies train their guys to work on one sole objective and master it before moving to another and this company shows you an entire job 2-3 times and expects you to master it within those times. 

Top Job Titles	Average Salary
Hvac technician 81 salaries reported	$188,889 per year
Hvac installer 36 salaries reported	$111,528 per year
Plumber 32 salaries reported	$100,000 per year
Customer service representative 7 salaries reported	$17.50 per hour
Service technician 2 salaries reported	$30.00 per hour

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