maintenance supervisor

technician

customer service account representative

Calumet

Having worked directly with executive staff and seeing the style of management across the company is truly disheartening.  After massive layoffs through the IT department, people were let go without understanding of what their jobs were, what access they had, and how the company would continue without them, including terminating their IT director.  The new IT Director is an SAP sales consultant seemingly without experience managing a whole IT department who was picked without the input of the remaining IT management staff.  Executive staff are given heavy benefits, at times including vehicles and local apartments, while other areas remain woefully underfunded.  From an IT perspective, if you advise management that they have no redundancy, outdated servers, end-of-life applications, etc. the feedback will be met with deaf ears because you're asking them for money.  At the same time, some service contracts are written and executed so poorly that when they catastrophically fail, the company ends up throwing obscene amounts of money for outside consultants or external service providers to come in and fix what failed due to lack of due diligence, then the cycle repeats.  Too many people I interacted with in the company were in positions where they did not know the bare basics of their jobs, unless they were in a Sales or Accounting position.

I was excited to start this job. My manager loved me during the interview. Her and another woman on the team were impressed with my skillset. They did ask me if I could handle workplace drama. I've had my fair share of coworkers that weren't my favorite, but I'm a professional and never let that bother me. I should have known then. I was trained for about a week because I was supposed to be taking over a position for someone that was leaving the department. After that week, nothing happened. I wasn't assigned anything to do ever. I asked for projects over and again,  but no one had anything to give up. Then the company moved half of our work load to their corporate office. So work was spread even thinner, and I still had nothing. The women in my office were extremely catty. There were a handful of nice coworkers, but a few mean old women that were allowed to do whatever they wanted and say whatever they wanted regardless of whether the person was in earshot. The behavior was reported on numerous occasions, but the manager was about to retire and didn't care. The manager even participated in this! I tried to stay and just ignore the cattiness, but after months on end of never getting assigned a real project, and then being talked about as if I were lazy, I'd had enough. I was hired in September and gone by March. Worst office I've ever worked in.

I worked in customer service for a very short period of time with mostly women... the thing is they were the worst women ever ( only management)  instead of empowering each other they would just talk badly about you. I was told not to make friends at work. I was fired because I was a new mom and they said they thought my focus was on that.... I was training with one other girl and I was catching on way faster I was never late.  They smiled to your face and would bash you behind your back for not doing anything wrong but being friendly. I was so disgusted with this place. I was told by Co workers when I was let go that this happened a lot to the other women. The manager that was training me was so unprofessional and would talk badly about other ladies there right off the bat and I didn’t join in and I think she did not like me for this. They were more worried about social interactions than your ability to perform which I was.  I did everything they asked of me.. and that still was not good enough.  But I would say the thing that disgusted me the most was the fact that they brought up my 4 month old child... when I was trying to work but of course I was worried about my child I’m a first time mother just going back to work putting my child in daycare and worried about her. They had no respect for that what so ever. Stay far far far far away!!! 

A typical day is 4:23am to 4:30pm Day Shift  and
                                 Night is 4:23pm to 4:30am
  
From 4:30am to 6:30am We must verify Operator Hand Over Sheet is Correct for Product Line Up, Collect Unit Samples for 6:00am.

Some were between 5:30am and 6:30am we will have a Shift Safety Meeting.
Some were between 4:30am - 7:30am check and verify that my area Pumps, Compressor, Knot Out Pots, Exchanger, Oil Level, are good before contractor and maintenance arrive to work.
Some were between 7:30am - 12:00pm - 3:30pm Get ready to perform a walk thru on the equipment that has been LOTO for  Maintenance and or the Contractor before a Safe Work or Hot Work Permit is Issues.
Some were between 8:00am and 12:00pm and 3:45pm Oil up all area equipment and drain any and all K/O Pot, and  Perform Routine Daily House Keeping.
Some were round 4:00pm get ready to write into the Out side Operator Daily Log Book, Write any changes that I have made during the day to the Unit some example would be making
Heater %O2 Adjustment
Opening or Closing CV on By Pass
Weather or Not We Have Block Switch Product.
Explain what equipment has been put online or if the work is still on going.
Last but not least Check Management Unit Email.. 
Review CBT.

Lack of leadership in most areas. Especially production. Supervisor fails to follow policy and procedures or abide by osha rules and regulations. Any training you’re given is by another employee because there is no training courses or actual certifications to be taken. Most lines are expected to run at optimal speeds with minimum pay.  Yearly reviews and bonuses are strictly based on friendships and other relationships and not knowledge or merit. The upper management tends to overlook mistakes of their management team and allows them to blame people in lower positions to prevent being reprimanded. The company is also in the process of firing more POC  and hiring people that fit in their “group” or hiring personal friends. 

What is the best part of working at the company?
The best part was the leadership from several years ago, since been disassembled and replaced by people who didn't share the same goals or values. 

What is the most stressful part about working at the company?
They needed a common continuous thread of communication and be prepared to drastically improve entire training process. Working there with broken and missing pieces of information at every turn was also my source of frustration. 

What is the work environment and culture like at the company?
Women who want to compete like a big sister with a chip on her shoulder trying to accept you into the click. 

What is a typical day like for you at the company?
Working too physically closely to others at cubicles.

It’s a good job if h wanna feel like your working out all day to get paid it’s a lot of lifting involved nothing over 60 lbs an it’s usually an 8 hour shift only morning shift right now I think I do so much better on second shift with little more pay because pizza king delivery driver makes 18 so it’s kinda not good when people that hired in after me get paid more then I was they make up words of 27 bucks a. Hour there or something like that I only made 19.06 an hour so I would take a pay cut to work less as hard even tho I liked the job just doesn’t make sense to work as hard as I did for that kinda pay 

Local management just doesn't want to be bothered. They don't care what is going on in their area. They don't care about the employees. They just want to look good for corporate. If you are starving to death, they are about to repossess your car and your home is in foreclosure, work here until you find something else.  If those things don't apply to you, keep looking.  You will be worked to death and totally not appreciated. The hardest part of the job is dealing with management that is totally unqualified to manage but wants to hide that from corporate.

Clean after other lab techs and managers who make a mess

Run test methods on raw materials blends and packaged products 

Old lab equipment 

Lab manager cannot run their own laboratory, they don’t know how to do most of the tests 

Upper management looks away when they realize the main lab manager doesn’t know how to do the test methods 

Training is not that great, attitude of lab techs is not up to par 

This is a lab for when you’re like in community college studying science. If you have bachelor degree or higher, find something else 

Typical work day is normally good if there are not any unit upsets. ive learned and retained a lot of information about the refinery in how the process is developed. There is poor communication with management due to no person to person interaction on unit situations and  new development. The workplace environment with co-workers is excellent especially during  a unit upset, which is the hardest part of the job. The co-workers is by far the most enjoyable part of the job being that we r under staffed for the work load given to each individual.

Top Job Titles	Average Salary
Maintenance supervisor 5 salaries reported	$99,800 per year
Technician 1 salary reported	$21.17 per hour
Customer service account representative 1 salary reported	$22.00 per hour

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