Calyx Senior Living

I have applied and interviewed for the same position on two separate occasions, at different times and at different locations, and unfortunately had a disappointing experience both times. After each interview, I was told I would receive a follow-up call, which never happened.

During the most recent interview, the overall tone felt discouraging rather than welcoming. It felt as though the interview was being conducted out of obligation rather than genuine interest in me as a candidate. The interaction came across as judgmental, and I did not feel encouraged or valued during the process.

At times, the experience felt uncomfortable and left me questioning whether unconscious bias may have played a role, as nothing about the interaction felt inclusive or inviting. While I cannot say the reason definitively, the lack of warmth and engagement was noticeable.

Additionally, the expectations discussed for the role appeared extensive and raised concerns about burnout. When I shared a reasonable salary expectation based on the scope of responsibilities, I was immediately asked for my minimum, which felt like a red flag regarding fair compensation.

Overall, interviewing for the same role across different locations and times yielded a consistent experience that did not reflect a supportive, professional, or sustainable work environment, and ultimately discouraged me from wanting to pursue the position further.

What is the best part of working at the company?
I would not recommend you work at or use this facility. It is unprofessional and the Management is very poor. I would not recommend using facility for your elderly needs or for you to work at the facility. There is no communication, the management is mean, rude, and unkind. You are asked to do roles that you are not hired for and not qualified to do and hard workers are not valued. Overall, it is very poorly run. Work elsewhere if you want to really help others. 

What is the most stressful part about working at the company?
 There is no communication, the management is mean, rude, and unkind. You are asked to do roles that you are not hired for and not qualified to do and hard workers are not valued. Overall, it is very poorly run. 

What is the work environment and culture like at the company?
poor, negative and unprofessional

A low point in my career, though I'd hoped for so much more.   There is a culture of disrespect,  mistrust from the corporate level, and managers constantly covering shifts because they are so desperate for staff.   You will see the marketing person cooking dinner, business office doing laundry, etc.  Go to the $Tree for craft supplies & the card is declined.  Care staff no call, no show for 3 days?  Hey, Welcome Back, you must have been tired from working the last 10 shifts straight!  This company will take passionate, experienced professionals and expect them to be puppets for corporate's 'drive for accountability'.   Creative, experienced managers don't do well under that kind of micromanagement. Taking pictures of everything you do to prove you did it?  The business model of ALF w/Memory Care is the same everywhere, but this company has an outdated approach and turnover reflects that.

the positions are micromanaged from the regional level, very inflexible with associates needs, if you do not qualify for FMLA you will be let go if emergencies cause you to miss ANY amount of work. Employees either walk out mid shift and face no consequences or no call no show with no consequences, leaving good employees to pick up the slack. 3 of every 4 new hires quit before they finish training. The management at the community level is nice but they are heavily controlled by higher ups and do not have much autonomy in their roles. If you are looking to work in assisted living in any role it would be best to apply with any other company. Previous experience does not matter if you don't bow down to the calyx way 

What is the best part of working at the company?
Some of the Residents are very sweet and loving 

What is the most stressful part about working at the company?
Caylx lies to get workers. PCA are hired not CNAs. PCAs make $12 an hr
Med tech makes $15 hr SICs makes $16 an hr..very short staffed,.they have a total care resident who needs a hoyer lift.. NEVER a constant schedule.. it's always changing 

What is the work environment and culture like at the company?
Once management leaves, it's more stress free. ..but some family members are too much..they love to try to tell you how to do your job 

What is a typical day like for you at the company?
Trying to see if staff is going to come to work..come on time to be relieved

What was scheduled on the menu was never served. Everyday items had to be subbed out because food was never in house. Schedule was never posted, it was just assumed you would work whatever day or time they wanted you in without prior discussion. Pay is well below market rate so there is a high turn over rate because everyone that applies, is hired. 

Management is nonexistent. Culinary was short on staff so they assumed I would just work doubles everyday until they hired someone else. There is no SOP in place so they are just winging it. 

For a senior living community the entire dining experience leaves a lot to be desired. 

What is the best part of working at the company?
Interacting with the residents

What is the most stressful part about working at the company?
Poor supervision and the bad treatment of the patients.  I left because of it. I couldn't stand to look at the abuse any longer

What is the work environment and culture like at the company?
Very poor supervision and the well-being of the residents.  No empathy  for the patients because of the abuse 

What is a typical day like for you at the company?
Tiredness and over worked and the people that was in charge was very deceitful

I did the initial phone and video interviews for this position. We talked over benefits, start date and additional steps to get into the workplace.  I was told that I would get a call back since they needed to get the ok from someone. 

Didn't get a call back, applied again once it came back up 2 weeks later, was contacted again and told that they were interested in pursuing my application and that we would schedule further interviews. No other interviews were scheduled. 

Months later they are posting the same position every 2-3 weeks. 

Applicants Beware

What is the best part of working at the company?
The residence we’re very nice, some of the workers were lazy

What is the most stressful part about working at the company?
People are not doing their job sitting around on their phones

What is the work environment and culture like at the company?
Morale there wasn’t too good, some people worked hard others did not

What is a typical day like for you at the company?
Was busy every day trying to keep the place looking decent

The most enjoyable part of the job was working with the care staff and the residents.

Nice and clean work environment.

Decent health insurance. 
The food was healthy and nicely prepared by the cooks.

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