Camelback Resort

What is the best part of working at the company?
regret to say that my time at Camelback was overwhelmingly negative. While I hoped to highlight the best aspects of the job, I struggled to find anything positive to mention. The work environment was highly toxic, and I felt consistently mistreated and undervalued as a human being. This experience was, unfortunately, the worst I have encountered in my professional career.

What is the most stressful part about working at the company?
The most stressful part of my job at Camelback was the constant feeling that I would be blamed for the low performance and lack of knowledge of others. This was exacerbated by favoritism “ “, which created an environment of anxiety and frustration, as I felt I was unfairly held accountable for issues beyond my control.

What is the work environment and culture like at the company?
The culture at Camelback is primarily toxic. To succeed, it often felt necessary to engage in excessive flattery and ingratiation, as the only thing that seemed to matter was whether you “K*A.” Those who did not participate in this behavior faced retaliation and constant trouble from management.

What is a typical day like for you at the company?
A typical day at Camelback was marked by significant disorganization, with employees often working in a state of confusion and inefficiency. This was especially evident when working with other departments, largely due to a lack of effective leadership, which hindered the team’s ability to function cohesively and productively.

The food an beverage management team is unprofessional and lacks leadership which created a toxic work environment.  Veteran associates and full time associates are being quiet fired, and are being replaced with part time, inexperienced associates.  Experienced Bartenders are being replaced with high school students who lack the professional knowledge to safely handle and serve alcoholic beverages to guests.  The Food and beverage management team recently cut associates income by 50% without any notification and lacks concern for the safety and financial future for associates and our families. An associate was recently asked to remove poisonous black mold from areas around a bar in the waterpark without personal protection equipment, potentially exposing guests and the associate to dangerous black mold.  Camelback used to have a great work culture and associates were well compensated for hard work.  I do not recommend working for this company.  

Communication is God-awful within the same department, let alone interdepartmental. Structure nonexistent. Any legitimate complaints are responded to with a mountain of "we'll get to its", corporate double-speak and gaslighting galore. 

If you're a hard worker, avoid at all costs, as you'll be taken advantage of and discarded once your usage has been dried up or a noteworthy issue is brought to attention. 

The pay is decent for the area, which says more about the area than the company in a sense, but still way undervalued no matter the department. 

PTO doesn't roll over and you're automatically enrolled into a 401k after a year without consent, and HR turnover is so high that any issue you have is guaranteed to slip through the cracks. 

The company is more concerned with covering themselves as it prioritizes problematic employees that harass other staff and guests than it does the well-being of anyone halfway decent. 

The one positive I can ascertain is the camaraderie within a given department, and that's mostly due to everyone sharing the same ennui that affects anyone under middle management.

Understaffed and really bad communication all around from recruitment, management, to HR. Training was non-existent because they don't have people to adequately staff positions and also train you. When it comes to staff this whole multi million dollar resort literally just gets by somehow day by day mostly thanks to j1ers. Most departments are operating with extremely  limited staff. You'd never guess they would be understaffed from the outside given the profit the place makes workers should be compensated well you'd think right? Not really. Also due to understaffing resort conditions are constantly changing and you are first in line of customer anger when things are closed (rightfully so they pay a lot to vacation there). Overall this place isn't worth much more than a 3 month seasonal job. Those who make this place a career come to regret it just speak to any manager or director personally if they last long enough. 

it's a nightmare trying to get days off and for things to be fair. they put so much strain on those who they feel take the job serious that they will do anything to keep them on schedule and they make sure that you know it too. if you have to call out for one day, they feel as if you let them down and that the whole day was a nightmare because you weren't there. they also pick and choose their circles and who's buddy buddy with people. some will request days off last minute and get those approved, but those who had plans months in advance, somehow get them declined. they'll tell you that you can't have request days off during busy months but yet will sneakily let others request days off and approve them. management here is also lop-sided and chooses their battles. they show you one side of who they are but will go behind your back and bad mouth you.

A typical day as a server at Camelback Resort was usually slow-paced due to low volumes of guests. However, when there was business, one could make a decent amount for the night. I learned several useful skills at Camelback, such as how to serve a big buffet dining room and how to prepare and serve a banquet. Management took the time to listen to our concerns for the most part and shared information with their employees that will prepare them for their work shift.The work place culture was friendly and inviting. The hardest part of the job was acquiring synergy with the employees and managers during work hours. The most enjoyable part of the job was the interactions with the guests and the ability to work with a cooperative team.

A typical day at work is dirty, extremely hot or extremely cold, you dont stop moving, you may or may not get a lunch break. upper management are good respectable people, but are very demanding most of the time. Most enjoyable part of the job is traffic running smooth, no back-ups, no injuries/damage, no illegally parked vehicles. You have to take these things as personal accomplishments or successes for that day. Otherwise your only there for the paycheck

Depending on your department, management is a mixed bag, but for the most part are willing to help out and are informative.  Employees are very welcoming and helpful as well.  Severely understaffed.  Workload is manageable, but it’s demoralizing to see so many guests complain about everything being closed and the lack of adequate staffing in multiple areas.  There doesn’t seem to be a sense of urgency in hiring more associates, which is troubling.  

If you have thick skin and the willingness to put in far more than what you’re being paid for, go for it.  I learned a lot, but the company culture wasn’t for me.

I would receive little to no hours working only 8 hour weeks where as people who came over from another country would be working 50 hour weeks. They treat you very poorly and management will talk about you behind your back so will other workers. They had made me stay behind to clean everything on my own while everyone else was able to go home. They didn’t take my reserved days off seriously at all and would contact me to come in and if I said I wasn’t able to I was a terrible team player. The most enjoyable part of working there was when I was able to go home at night. 

In the beginning I really enjoyed working here. The company merged and started cutting positions. A lot of good workers were let go. I can’t say that everyone there was toxic but it was a toxic environment. I was a supervisor there, employees were overworked and under paid. They set us up for failure and expected positive outcome! There was a lot of favoritism. I left because I was tired of giving my employees false hope and empty promises. Also I worked with someone who was not a team player and was very toxic. Trying to work their way to the top by backstabbing everyone who got in the way. 

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