foster care case manager

counselor

child welfare specialist

foster care licensing specialist

therapist

Camelot Community Care, Inc.

I genuinely valued the work I did at Camelot and found deep purpose in serving children and families. A typical day involved managing a high-volume caseload, coordinating with multiple service providers, completing detailed documentation, attending court hearings, and supporting both staff and families through complex and often high-risk situations. The work itself is meaningful and impactful for those committed to child welfare.

The most challenging part of the job was balancing the intensity of the workload with limited support. There appeared to be an ongoing expectation to work beyond scheduled hours and operate under sustained stress without adequate relief or structural support. Over time, this made it difficult to maintain a healthy work-life balance.

Additionally, while the role centers on ensuring the safety and well-being of children and families, there were times where employee well-being felt secondary. The emotional and mental demands of the position were significant, and at times, aspects of the work environment and field responsibilities could present safety concerns without consistent or adequate support systems in place.

In my experience, organizational culture and leadership presented challenges. Maintaining boundaries around workload and well-being did not always feel supported. When concerns were raised regarding communication, leadership practices, and team dynamics, I did not feel those concerns were meaningfully addressed. From my perspective, this created an environment where employees may feel hesitant to speak up.

Despite these challenges, the role offers valuable professional growth. You will learn how to manage complex cases, navigate systems such as court and community-based services, strengthen crisis management skills, and build resilience in high-pressure environments. The experience can be beneficial for those looking to develop strong case management and leadership skills in the child welfare field.

Overall, while the mission remains impactful, there was a noticeable shift in workplace culture that affected morale and long-term sustainability. Camelot may be a good fit for individuals who are comfortable in fast-paced, high-demand environments and who prefer a more directive leadership style. I would encourage prospective employees to ask detailed questions about workload expectations, leadership support, and communication practices during the interview process.

The most enjoyable part of the job is when you learn a child has been returned home to their parents.  Everyone is happy and on the same page.The hardest part of the job is when a child is reported as being injured, missing or worse deceased-and there was nothing you could do to have prevented it. Yet you somehow feel responsible, you, the administrative assistant.  You feel responsible.  
The workplace culture description, I provide, is specific only to the office in which I worked, which was in North Central Florida, was very cut throat.  The case managers tended to talk about one another like disgruntled siblings tattle telling, this misinformation was passed along upwards and outwards.  What you learned was no one could be trusted, and when you have those feelings it makes it extremely difficult to work with them. When i left, rather abruptly, I did make these things known to the upper echleon and hopefully they were addressed.  I had hoped to actually make a real career change and move up through the chain of this company, as they pride theirselves on providing those oppotunities.  However, under this particular Director I do not see any one with my personality going anywhere, as I call it like I see it.  It is unfortunate that"Job Security", "Job Culture" & "Management" have to be grouped in with the Overall ratings for Camelot because that means this is where her management does directly affect the company's overall appearance.

• Provided counseling services to children and families of diverse cultural and ethnic backgrounds via home visits and field visits
• Worked with diverse families and empowered them to complete referrals and case plan tasks in order to obtain the ability to provide a safe and nurturing environment for their children
• Completed regular service provider contacts and referrals to ensure parents’ full participation in services aimed at remedying the well-being and/ or safety concerns that brought their children into care
• Represent the Department's position to the Court, through verbal reports as well as written documents, including Case Plans, JRSSR's, and Pre-Disposition Studies
• Demonstrated timely, detailed, accurate and professional documentation of all activity in the state-wide data base, FSFN
• Advocated for children’s permanency via reunification with parents or family, permanent guardianship with non-relatives, adoption, or preparing a youth for independence in adulthood.
• Multi-tasking and prioritization is a daily skill
• Able to work with multi-cultural children and families using strength based perspective. Provided a family focused practice through interpersonal skills

Camelot is a great place. I have the best supervisor, who gets that "life happens" at times. She is more concerned with the kind of work you do and making sure that deadlines are met. She is also encouraging, and will do anything she can to help you. 
The training is awesome as well, easy to understand and they are open to questions and concerns, as well as your ideas.
I've worked for enough organizations in my lifetime to know how rare this is; all companies should take note: If you treat your employees like they matter, encourage them and acknowledge their strengths, while CONSTRUCTIVELY acknowledging their weaknesses so they have an opportunity to correct them, your people do not want to leave, and productivity increases!! That is a very basic fact, one that all supervisors should get at the most basic level.
I love going to work at Camelot and feel a tremendous sense of purpose AND belonging.

The company over all isn't horrible.  The management though is scattered brained.  They'll have you come to work during training, but make you wait around for over an hour for the manager to get to work to train you! Management likes to argue with people that have other jobs over text messaging.  Quite unprofessional.  Not to mention I've asked for full time hours or at least more hours after I gave up my other job (I owned a business as my full time job). I was told only part time. Okay that's fine. Until I find out the case aides are getting paid way less than any other agency when all other agencies received grants to bump base pay and mileage. I loved working with the families and helping them. It's a shame case aides are paid $13 an hour with $.47 mileage when other companies are giving $15 an hour for case aides and mileage is $.58. Especially after many case aides since March has asked for more pay especially with mileage.   Where's the money going?!  I felt jipped out of my pay!  Last week I gave my two week notice after not even being there 90 days and am thankful to be rid of the nonsense. 

What is the best part of working at the company?
Fulfilling the mission of reunification or adoption for foster youth and bridging families. 

What is the most stressful part about working at the company?
The many judicial reviews, staffings meetings, follow-ups and more specifically having all support (case managers, supervisors, attorneys, counselors and advocates) on one page and one accord for each youth's case.

What is the work environment and culture like at the company?
Decent culture among peers and fellow coworkers, toxicity and lack of professionalism among management with a serious lack of couth. 

What is a typical day like for you at the company?
Checking emails, attending meetings (if scheduled), attending judicial reviews (if scheduled), attending staffings (if scheduled), follow up with clients on caseload, outreach toward clients' support(s) when necessary and input notes.

What is the best part of working at the company?
The people I worked with. They were dedicated and hard working. Dedicated to the children and families we work with.

What is the most stressful part about working at the company?
Case load size is too high. There is little communication between staff and administration.

What is the work environment and culture like at the company?
Although the staff are very dedicated, the case load size is too high. Administrations expectations are unrealistic. Administration does little to secure more funding, to hire more staff, to make case load size more achievable.

What is a typical day like for you at the company?
I typically would begin my day at nine and end at six, go home and complete paperwork until eleven. This occurred five but most often six days a week. As a supervisor, there is no overtime which is taken advantage of by administration.

Camelot community care took over the contract at the jail I was employed by. After a few months I decided to resign and gave 2 weeks notice. The facility was short staffed so instead of taking my sick & vacation time before leaving I worked expecting to be paid out for my hours. Well after I resigned I was informed I would not get paid for my vac/sick hours, if I didn't use it I lost it. I didn't use it because they were under staffed and didn't have a nurse. Well I took the loss because HR claims its written in the handbook. I had 2 personal days I scheduled to take but was asked to postpone due to staffing. I was told to take the 2 days at the end of my notice which I did. They turned around and canceled my 2 personal days after I left the company. BEWARE this company's unethical practices when it comes to your personal/vac/sick time.

Upper management is a joke the Director and Assistant don't know what they're doing. There is no real support; not enough transporters and case managers are spending the night in hotels with kids and they expect you to stay up all night and be in court the next morning at 8am (yeah right total BURNOUT!!!) They aren't supportive but act like they are. It's a hostile work environment on all levels. So much drama; people laughing in your face being nice and talking about you behind your back. Turnover is awful and employees are only treated like warm bodies. Day starts at 8am and usually ends at 8pm/can't get a real break because it's always something.

What is the best part of working at the company?
The best part of working at the company is being valued and understood by my dedicated Clinical Director, loving and helping my clients. 

What is the most stressful part about working at the company?
The most stressful part about working at the company is the enormous traveling.

What is the work environment and culture like at the company?
I love my work environment and culture at the company.

What is a typical day like for you at the company?
Planning the clients to be seen as schedule without delay, making sure the parents are on schedule, traveling to the home, providing therapy to the client, attending meetings related to the clients and consulting with Director if needed.

Top Job Titles	Average Salary
Foster care case manager 67 salaries reported	$48,993 per year
Counselor 50 salaries reported	$48,450 per year
Child welfare specialist 27 salaries reported	$53,252 per year
Foster care licensing specialist 30 salaries reported	$45,000 per year
Therapist 42 salaries reported	$51,643 per year

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