service technician

sales associate

service advisor

receptionist

business development representative

Camping World

I came into this company, and there were immediate issues (at least at this location). I moved up fast: “maybe theres a lack of hard working people in the company, I thought?” I took a promotion, and the horror show started…. I was never sent for training, and was paid unrealistically low wages for the responsibility I was handed, I was expected to learn 2 new computer systems, and internal company operations, entirely ON THE JOB.

I was essentially used as an experiment to test if my superior, (before THEY were given a better job) could: train me, while maintaining the entire service writer department by themself. There were 4 other writers who didn’t have ANY training whatsoever (but all very nice people), and it was apparently expected: that one person could manage the entire dealerships service paperwork and train a full staff of 5 people at the same time…

To me, this seemed like a personal dig at the hard working individual who was training me, because NO ONE (except this person) wanted them to leave the position -> which I was unfortunately tricked into training for, at 2/3 the normal pay. (Are you starting to get a picture of the attitude I was getting from management at the time?) not one person wanted me in this position, and they let me know it. After being accustomed to my predecessor, who is obviously an expert at the position, my coworkers from sales/management treated me like a burden from the start.. and the way management/sales were going to make my predecessor “prove themself”, was by basically -> doing the work of 5 people, alone, while teaching as many replacements, at the same time… which is impossible, and in my opinion, was a cohesive purposefully planned recipe for burn-out. It was sabotage, and self-prophesied failure...

In one word, the management was completely, selfish.. unable to bend or comply to the changing workplace, aging into obscurity, and taking the dealership with them. All while taking huge swaths of money for sales and themselves that they frankly, don’t deserve.

They allow their lazy sales people to run amuck through the dealership, treating service writers and technicians like second class citizens, and then, rewarded for their behavior by the management team… I find it totally disgusting, that *used car salesmen* have the gall to treat service workers like this, and our bosses treat it as “normal”.

I’ve even had to think of my own health and, between the pressure of coworkers who didn’t want me, the completely inappropriate level of pay, and handling of pandemic matters; like lack of mask wearing, and lack of disclosure/close-and-clean/building wide testing, when employees had positive covid tests. Eventually all of these things, led me to leave this company.

So finally, some months after leaving, I’m giving my personal “experience” with camping world… I was flushed down the tubes because the management team doesn’t like change. Totally pitiful, shallow, awful jerks. The kind of people who have let this whole country turn to garbage, getting old and making too much money, while expecting my peers to starve, and like it. Don’t even bother, seriously.

This is my first commission only sales job. I'm almost 50 so I have similar or applicable skills that made me a good fit. The money for less then 50 hours a week is great! The stress is low. I love that if you're willing to work and not hide somewhere on the lot or office, you are in control of your income. Similar to owning your own business. My GSM has been a great support. He's a very kind and patient person, and always lends me support. Like any job your boss can make or break it. 

My three big dislikes are, #1 personal time off  #2 customer service complaints, and #3 not good store specific training. 
Sales people have no set in company policy time off; none, no vacation, personal time etc. I'm ok with not being paid for it, but time off rules should be stated in our company hand book. Also, never having two days off in a row, unless trading or asking for it, makes it hard to even have an over night trip. 
Customer service complaints make me crazy! As a sales associate I try very hard to make sure my customers are happy. That's hard to do when there is NO training in giving good customer service from the service department. Almost all of our poor service complaints are on the service side. I constantly have to get involved in transactions that aren't mine in order to ensure customer satisfaction and their return to us. The company would be good to understand that it's much easier and cheaper to retain a customer than it is to gain new ones. 
Lastly,  although there was on line training videos, that were actually geared towards car sales, there was no training to tell me how the process worked on the store level. Everything was learn as I go. Thankfully enough I'm smart enough to ask a lot of questions. Many times I learned by simply doing it the wrong way, which makes you feel like an idiot.  I also didn't know about incentive programs or how to obtain them and in my 1st year have lost thousands of dollars. There was no official training that told me how to submit those. You can imagine how frustrating that was. 
All in all,  I'm very satisfied with my team and if you know the right questions to ask they are usually very helpful. I hear that most sales teams are more aggressive and more competitive than ours so maybe I'm just in a good spot for my 1st sales job. 

Please read this review before applying to Camping World of Chattanooga, TN. During the interview process they will make sure to tell you how great the company is and how you will advance through the company. What they will fail to mention is that getting memberships from customers is your number one priority. When you begin to work there, your first 60-90 days you will be the mangers favorite. You can’t do no wrong. Once they find your flaws during those 90 days is when the tide will turn. You will find yourself in a position to where, no matter what you do, it is wrong. If you talk to long to a customer, get caught talking to a coworker your in trouble, or if your found to be talking to coworkers near the cash registers your in trouble. Mangers walk around the store once they leave there office trying to find an associate doing something wrong all the time. Next you’ll find yourself caught up in a rumor mill before to long. And once your part of a rumor, people will say and do anything to attempt to ruin your reputation. Mangers will micro manage you all the time on tasks. Mangers do a poor job of discipline with employees. Some employees will abuse the rules on a weekly basis and receive multiple write ups with no threat of termination. You will also learn that no matter how hard you work, the store only cares about you saleing memberships to customers. Reason being is the store mangers are affected with the low sale numbers and they also receive bonuses as the sale of memberships go up. The manger I worked for was very anti-social and anti conflict, meaning anytime you approached this manager they would make excuses for problems all the time. And last, once you place your two week notice, you will then become an outcast. You will find that mangers will stop talking to you completely and treat you as if you are the worst employee of the month on a daily basis. I left the job do to false promises, poor management, management that lies to employees and an un-inviting and hostile working environment.

I worked at Camping World as a lot porter for almost four years. Overall I enjoyed the job, however I rarely had help even though there was supposed to be two full time porters. I would go months at a time taking care of the entire store myself.
The more reliable you are the more work you're expected to do while other hourly employees are allowed to basically hang out and do very little.
Other employees constantly try to pawn part of their job off on the porter, because they don't respect the work you do, and they think you're there to be a servent.
The first couple of years I spent a lot of my time helping sales people set up campers to show or getting motor homes for test drives, because the sales managers didn't require the sales staff to know anything about the very product they were selling...... some of the managers knew very little themselves.
And of course most of the sales people took full advantage of the situation and didn't bother to learn anything at all, because they were never required to.
It all goes back to a lack of accountability, laziness, and poor leadership. Some Managers at that particular store were out for themselves, and were quick to point fingers and blame someone else when they screwed up instead of taking responsibility and taking measures to ensure it didn't happen over and over.
If you apply for a porter position make them give you a clear cut answer as to what you're daily responsibilities are if you don't get clarification on that you will be doing a lot of extra work and not getting paid for it. They think since you're hourly they can use you for whatever they want.


I like working here overall because you get to WFH and the pay is pretty good but there are some things that bother me. The training is very inconsistent and they are always changing policies/processes and it is usually very unclear what they want us to do/what we are supposed to do because it is always changing and we don't really ever get refresher training or any meetings to ask questions. 

Upper management does not want to talk to customers. Not allowed to transfer anyone to a manager even if they are highly escalated and management  consistently ignores them/does not call them back which makes my job harder to have to deal with people screaming at you for upper management not assisting and it's a helpless feeling when you know they are right but can't do anything about it. 

Also management  never allows you to use your PTO time come busy season. You will not be able to take a Spring or Summer vacation because "we operate on business needs." So if it is busy, then you can not use your PTO unless you call in sick. However managers are allowed to take vacations so it's really frustrating.

IT usually doesn't know what they're doing. There's always common issues with the software updates they're always doing in the company whether you work from home or not. The phones at the dealerships always seem to be disconnected or not working. IT issues are pretty much always blamed on your internet or setup when that is clearly not the problem and everyone else is having the same issue.

There is a massive employee shortage/turnover issue in the company at a dealership level and there's been an increase surge of customers due to the pandemic and economy so as a corporation everyone is extremely overwhelmed/overworked to try and accommodate the business.

I have had worse jobs, but this is certainly not a very long term career for anyone regardless of what position of the company you are in


My employment started well, but new management came in as well as the third pay change within 8-months!  Along with his change came a lack of communications, very poor leadership/management of personnel, a lot of customer complaints and perhaps the lowest pay scale for the industry.  Advancement is nearly non-existent.  Very little to no incentive to reach sales goal(s).

Forgetful. Lazy. Complacent.  You'll find the management team (sales) often too busy with corporate directives to effectively lead and manage personnel.  Consequently, things get out of hand quickly with employees having to put out the fires.  Management has zero accountability for their own failures.  Corporate wants "yes" management!

Within the last year customer complaints became a daily issue.  Whether the delivery process was far behind time schedule or missing parts and/or mechanical complaints with new units during delivery was an absolute embarrassment!   Constant unanswered or returned phone calls from the service or parts department eventually end up on your desk from angry customers.  

Accountability- virtually nil!  Unless there is a HR complaint of substantial substance you can expect to stay employed.  People are constantly late and free to come and go as they feel; which, ensures those with work ethic pay the consequences of having to pick up the slack for others on a continuous basis.

The regional corporate office is located in Layton, Utah.  There is very little communications between the 19-stores along the west coast.  This lack of supervision and accountability creates a lot of in-house issues that go unnoticed; which, normally would receive some sort of discipline or personnel accountability at a well managed retailer.

I was hired here on the spot after a very short interview by my manager to be.  I was NEVER trained(was told I was, completely false) I busted my hump and slowly taught myself, through trial and error.  I was written up at my 30 day review.   I expressed my concerns about not being trained, they still claimed I was trained(while this was going on I saw 2 people be trained properly by my manager) They were on a mission to get rid of me, and I 100% believe it’s because they knew they were wrong in not training me, corporate saw everything I was doing, so saw that the job wasn’t being done correctly(this made management look bad, so they had my manager train 2 new people properly, I saw it with my own eyes, they received 2 full days of proper training, learning the system, calling leads with the manager. Absolutely ridiculous, because I was thrown right into work without even an hour of that training) I requested to have a 1 on 1 meeting with my manager, and was denied by them.  Corporate HR suggested I ask to meet with the GM, so I did, I expressed my training concerns to this person, and once again was told “you were trained.” At this point I knew what was coming, but still worked as hard as I could. A few days later I was terminated.  I wouldn’t recommend working at Camping World to ANY human being.  The management is corrupt, unethical, and degrading.  They tell you at the beginning if you have any questions, don’t hesitate to ask, but when you do ask they act very aggressively, and basically blow you off.  They verbally abuse all their salespeople after they pop in with an important question. When the salesperson leaves, they talk extremely harshly about them, make fun of them, etc. These are all facts.  I’ve stayed quiet too long.

Interviewed was told how great the place was to work, owned by Marcus Leonis(The show "The Profit" on TV) and so on. Earnings to 75k/year. Showed up first week, shadowed another advisor who  leaving in a week...was helpful at times, but no real training to speak of. Luckily I had 20 years of advisor/manager experience from previous jobs to figure it out. It all sounded good until my first pay check was 200.00
I questioned  it of course since this was touted as a 50-75k yr job. Was told they would resubmit and I would get 800.00 more. Never got it. My wife said quit on the spot, but I have never done that. In the 3 months I was there, never saw more people in sales and service exit the doors from the GM on down and more hired. A handful of techs fix 80% of the RV's. The others goofed off or broke more than they fixed with no accountability. You would try and find tech, eventually find 3 or more techs lounging in someone's 400k motorhome when they should be working. Manager did nothing to them. You are scored on customer satisfaction which you will never achieve there. Customers were livid at how long it took to repair their RV's. Many were stuck there until the motorhome was fixed, having to stay in a hotel. No sense of urgency. Typical day-start at 8:00, Techs drink coffee until 9:00, then everyone takes a break at 10:00! Everyone goes to Lunch at 12:00-1:00, smoke break again at 2:30, techs stop work around 4:00, we were there until 5:30 An absolute joke to try and get any productivity out in a day which is how your pay is based.  You would be lucky to make 30k/year and get yelled at  several times daily.
No thanks

What is the best part of working at the company?
The only "perks" about working there was bottled water and popcorn.

What is the most stressful part about working at the company?
Expectations were not consistent across all departments. The service, sales, and retail departments wouldn't ever speak with each other effectively. Workers lower on the hierarchy were held more accountable than those who were higher up. Very few people there had a team-player mentality. 

What is the work environment and culture like at the company?
It depends on the department you are working in. Overall, I would rate it zero stars if I could because one star is too much. The higher managers in the building would argue, be disruptive, and disrespectful to those working for them. None of them could handle being held accountable for their actions without repercussions. The ones who worked hard were punished while the ones who barely did their jobs were coddled. Absolutely horrible for morale.

What is a typical day like for you at the company?
Fill out forms for the sales team to go out and report features on trade-ins or purchased RVs, input features and measurements for used inventory, photograph new and used inventory, provide administrative support in the business development office by calling leads, auditing leads, and filling in for reception regularly, schedule posts for the company social media pages, coordinate company lunches, provide technology support, audit listings on the company website for RVs that needed updated photographs.

This is an extremely hard place to work, especially in the service department. Advisors make salary plus commission, the opportunity to make pretty decent money is definitely there however there is no understanding of workflow in the shop and you can forget about working together as a team. External advisors have a difficult time getting work through the shop because sold units and lot preps take priority. There is too much work at this location and since corporate won’t allow more employees or a bigger facility, the advisors are expected to work 11, 12 hour days. The customers are always angry and will talk to you like you are trash, and since the lot has too many units on it the amount of lot damage is insane. It does not matter how hard you work for this company or even how much money you’ve made or how many years you’ve stayed, you can break records, have a great reputation with the customers, never call off, be there from the time doors open in the morning until they kick you out at night and never get any recognition at all and then when you are drowning in work to the point where you can’t even relax at home or enjoy a day off they will toss you out like last weeks left overs. All of upper management thinks they are better then you and if you are your own person with an opinion and a back bone you will not be here for long. I’ve never in my life seen so many people out to get each other, the drama is unreal and never ending, and the stress level is insane. You will regret working here, don’t even waste your time.


Top Job Titles	Average Salary
Service technician 15 salaries reported	$28.11 per hour
Sales associate 130 salaries reported	$105,946 per year
Service advisor 11 salaries reported	$58,273 per year
Receptionist 17 salaries reported	$16.52 per hour
Business development representative 5 salaries reported	$38,407 per year

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