field service technician

account executive

senior account executive

customer service representative

senior field technician

Canon Medical Systems

Open office layout which led to good interactions.  There were some language barriers.  A lot of office talking was not in English so you have to work to avoid that.  Small to mid size company feel.  At site management good but far away management from Japan not so good, limited what we could do.  Good on site programs - exercise, some meals provided. Flexible work hours, work from home etc. 

Being on call 24/7 to troubleshoot with employee's, vendors and everybody in between. As soon as I come into the building it's non-stop work ( I like that ) I deal with everybody from the janitor company to the President of Canon Medical.. The most enjoyable part of the job is being on the ACT committee. It's a non profit charitable committee for the OC children's service. It was established in 1987. I am very proud to be a part of it. The worst part of the job is the politics, it comes with the territory but can be stressful from time to time

What is the best part of working at the company?
People are great! Very supportive atmosphere, and treat everyone with respect.

What is the most stressful part about working at the company?
There was nothing stressful about working at Canon

What is the work environment and culture like at the company?
Very friendly and supportive. 

What is a typical day like for you at the company?
Sales calls to generate opportunity visibility.

Poor upper management decisions. Poor staffing decisions. Company is focused on making as much money with as little staff as possible. This means 55-60 hours of work every week for the average engineer, often times more. Expect to be away from home frequently with little notice. When doing your work, expect the company to have many shortcomings with logistics and warehousing. Don't expect quality training. Do yourself a favor and avoid all together. An engineer is going to get seriously injured one day. 

Perform maintenance, repair and installation projects as a service engineer. Management was unprofessional and traditional, basing policy on how it was 20 years ago and poor manpower delegation for leave/course. Workplace has a family culture, which is nice but not suitable for business. Most enjoyable and hardest part of the job will be the flexible hours, meaning you can called up for work at anytime but sometimes you can plan your own schedule.

I would say the experience was overall decent and was great experience with dealing with heavier crates and expensive medical systems but the vibe involving the coworkers was horrible. They are closed off small group with horrible perspectives and attitudes. They sucked at teaching new associates and at first weren't very friendly.

Not a fast paced environment. Not much sense of direction or leadership. If you get your work done no one will bother you. There’s periods throughout the day were there isn’t much to do , so expect some really boring downtimes.  If you come in through an agency company don’t expect to get hired . Just a place to get experience and move on . 

Overall a great place to work, have a lot of freedom over own diary making for great work life balance, flexible working, inclusive and active management, great employees and company culture, you're more of a person than just a number 

It was a good company with nice culture and management seemed good. Now, management is going downhill. People get promoted based on favoritism. Somewhat poor communication. 

I recommend the Professional Services department and worked there for 11 years until I retired.

The clinical education platform has not changed since Canon purchased this company according to my last manager.  Each department worked to develop great software for 3D imaging.

Top Job Titles	Average Salary
Field service technician 717 salaries reported	$24.82 per hour
Account executive 236 salaries reported	$65,286 per year
Senior account executive 258 salaries reported	$62,885 per year
Customer service representative 180 salaries reported	$21.12 per hour
Senior field technician 155 salaries reported	$28.58 per hour

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