shop supervisor

repair technician

fleet mechanic

bus driver

facilities maintenance technician

CapMetro

This is a seniority based union job. As such, as a new driver I’m just telling you to expect to work undesirable hours. Your options at first will be PM extra board which usually starts from noon up to midnight or occasionally 1AM, or you’ll have to pick a split shift which can cover up to 13 hours in a day for only 8-9 hours of pay. Extra board adds a 2$/hr raise to all of your hours worked if you work on both weekend days, or $1.50/hr if you only work 1 or 0 weekend days. You will definitely be working weekends though so don’t kid yourself. Also you may be forced to work at one of the yards that is inconvenient to you. North or south.

There is essentially no work life balance here. If you just want lots of hours and/or have no wife and kids then this is a solid good paying position with good benefits. However it has been extremely taxing on my own family as I have even gone 2-3 days without seeing my kids at times which is hard even though I’m home daily. Also getting time off approved is basically impossible unless you are high seniority. They even denied me paternity leave! Yes you will get vacation time, but since it’s all seniority based good luck being able to use any of it. Fortunately they give sick hours out like candy so you can call out with little consequence. Pro tip: you can call out sick for 3 days in a row and it only counts as 1 attendance point. Maximum of 10 points allowed in a rolling one year period.

My suggestion to this company is to closely review what a standard work week looks like here. Stop letting a bunch of old timers set the rules. A four day workweek would GREATLY improve work life balance and since most routes run about 20hrs a day, most people would happily run 4 10hr shifts and they could get rid of the high amount of split shifts which are a slap in the face.

DO NOT RELOCATE to Austin for any hourly employee position here. Foolishly, I did, and before my 90 probationary period was over, I regretted. The operations management companies for the drivers (As I was) is pure trash. Quite simply, they are a STAFFING COMPANY! The company basically, hires and fires.  They have training classes that start every Monday, and as a result there is no camaraderie. I was literally told by a trainer; "we don't take the time to learn names because people don't stick around." As an operator with over 11 years in this industry(nationwide), every decision I made was questioned. They hold your hand and allow you no autonomy to make decisions. I was present when a new Management company came in (Keolis), and things got noticeably worse.  I was at the company for almost 2 years.... I wish I'd never been seduced by the videos and articles promoting Austin, and the offers of the company (including a relocation bonus and sign on bonus). It was the absolute worse decision I'd made in my career. The transient population in Austin is ridiculous (you will be cussed out daily, and there is no company offered mental health training), and because of the ambiguous company policies (that they bend and employ at will), you will live in constant fear of termination, joblessness, and homelessness.  

What is the best part of working at the company?
The experience, the process, the system, gave a higher standards on a professional point of view.  

What is the most stressful part about working at the company?
Not stressful, but caring and helping the customers was the most powerful task to manage,

What is the work environment and culture like at the company?
Up to the standards and very professional.

What is a typical day like for you at the company?
Answeing phone calls, responding to customers Emails, searching and achiving the overall goals. Making everyday a successful journey.

Low pay, homeless people are on dope out  and crazy, can’t defend yourself, if you got a family so goodbye to them. They have no good schedules since it’s based off seniority and will take you 3-5 years to get a mon-fri schedule, pay low smh  especially since we have CDLs and the amount of none sense  (every single day) your gonna have to deal with concerning the public. You are not safe on buses. Ppl will attack you, spit on you, police take 10-15 mins to show up lol I can go on and on 

What is the best part of working at the company?
If you apply your self. You will learn a lot from this experience.

What is the most stressful part about working at the company?
Fast paced. Every day is different.

What is the work environment and culture like at the company?
No place is perfect. One must make the best of what you have. Great group of people to work with.

What is a typical day like for you at the company?
The day goes fast. Always going from one job to the next.

What is the best part of working at the company?
Able to apply and transfer to other departments without waiting 

What is the most stressful part about working at the company?
OngoingRacism and retaliation 

What is the work environment and culture like at the company?
Under staffed. Extra work no help from management 

What is a typical day like for you at the company?
Meetings majority of the day and answering phones

Wonderful place. Best staff. Great training if you've never driven a bus before. Pension plan.  You'll meet interesting people, and discover yoeu city. 

Top Job Titles	Average Salary
Shop supervisor 5 salaries reported	$35.50 per hour
Repair technician 5 salaries reported	$30.84 per hour
Fleet mechanic 5 salaries reported	$30.84 per hour
Bus driver 5 salaries reported	$22.66 per hour
Facilities maintenance technician 5 salaries reported	$29.84 per hour

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