automotive mechanic

lube technician

service advisor

sales representative

lot attendant

Car Pros Automotive Group

Top level management doesn’t have the experience to run the business. The only way it survives is from the reputation of the previous family member owner and having the largest Kia inventory. Unnecessary drama and lack of support runs deep even into top management and HR. As a sales manager, be prepared to be an island and referee. Don’t expect HR to have your back if you try to educate the sales team or streamline processes. You can make good money but never know whether today will be the last day or not. As a salesperson, it’s a great place to learn basics of the business. You will have little accountability enforced. As a finance manager, it’s a great place to learn finance and move on as the compensation/workload balance is askew. 

If you go into the job having a backup plan, keeping your head down, and try your best to dodge bullets, the pay is there. If you want to come to a place to work where you’re appreciated and can positively change the environment, look elsewhere. 

The company is terrible at management. The paid was okay however benefits change at times. There was pressure when someone wanted you to be push out. Sometimes they wasn't honest with customer they kept customer credit application from the last 5 years that's not right... Anyone can have access to your social security. Culture wasn't right there was discriminating making money is great even though you will miss time with family. They make promises which not kept just lies! Boss dating his employee which not right .. A lot of cussing. I worked at Mercedes such a better team and workplace - Car Pros needs work only time people act right when the owner there.

The best thing about the job is the Customer connecting with them building relationship get refers and being able to help with their shopping process.  There is certain co workers who are great other are disrespectful

Day consists of taking car of all customers with providing the best and most accurate information to acquire the correct parts to get the job done right the first time. While making sure to do daily inventory counts to keep the inventory correct. Also to help provide the best possible answer for co-workers when there is any confusion with parts being looked up. Hardest part of my job is the lack of communication with correct procedures and policies of most efficient operations that have a tendency to differ among-st the automotive group but being able to improvise these situations with the best possible solution that will benefit the most and help bring in the most profitability for the dept. All this while keeping a positive laid back work environment to help the department run effectively and less stressful.

•	Answer phones, schedule service appointments, greet customers, and type up detailed service requests from customers.
•	Sales consulting on required repairs and optional services, and competent advice on what services to perform when.
•	Dispatch technicians and manage the repair process.
•	Oversee work performed on a timely basis and completed on schedule
•	Contact customers to notify them of work completion or delays due to parts availability
•	Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
•	Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

I loved my job. There was no typical day, because you talked to new people every day and a little over half of these people wanted someone to tell their day or current problem to. I love to listen to people stories, so that made my job enjoyable. My co-workers in the customer care center were great people. We got along pretty well for the most part and I really enjoyed being around them. The hardest part of my job was when I felt that I was being pressured to be dishonest to our customers and punished for refusing. The best part of my job was getting to know the customers and being able ask them how their kids are doing or how their dogs medication is working out. I value the time that I spent there and I wish them well.

A typical day working for Car Pros in their Business Development department was fast paced for the most part. Calls, emails, and IM's coming in daily for either inquires about new or used cars or service appointments. When their was "down time" there was always something to do, whether it be following up with customers on their new purchase(s), or following up with previous customers. I enjoyed working for this company for the most part because I worked in a field where there was always something to do. I learned a few things about buying cars that I could use personally and share with family and friends.

The day would start off by getting there at least 30 minutes early so that I could find adiquate parking which was off site, and set up for my day. I’ve learned to never prejudge anyone under any circumstance,for any reason. Management was supportive and supplied us with the property tools to help us take care of our customers. The workplace culture was extremely diverse and well rounded, like a well nitted family. The hardest part of the job was never having any down time. The most enjoyable part of the job was that every day was a different day and meeting different personalities.

You are expect to produce results, if not you will be out of there in three months. However, if you make it your life, the money is great, and they hire within. The opportunity is there, but it will cost you a ton of time. Management is great, and your team will be your family since you'll be at work for about 10 hours a day. As for the culture, it's sales. The car business is a small world, and the staff at the location I worked at was huge. 

The most enjoyable part of the job is earning your days off. They don't come too often, but they are a god send when they arrive. Best of luck guys and gals.

What is the best part of working at the company?
Family-owned company that cares about their employees, treats them with respect. 

What is the most stressful part about working at the company?
I have no issues with stress. 

What is the work environment and culture like at the company?
Inclusive management team. Diverse hiring practices. 

What is a typical day like for you at the company?
Fun meeting guests and working side by side with my team to assist guests with their needs and concerns.

I’ve worked here for over 3 years and the best part about it are the people I get to work with! All the technicians are very close but management can be very disappointing at times. We express for months about things we need and we are constantly on the back burner. The manager is suppose to be the voice for the techs to upper management and it never happens. I will say the manager is very lenient with personal situations and allows a lot of flexibility with scheduling. But doesn’t take the manager roll very seriously

Top Job Titles	Average Salary
Automotive mechanic 1 salary reported	$24.75 per hour
Lube technician 5 salaries reported	$22.38 per hour
Service advisor 8 salaries reported	$81,729 per year
Sales representative 3 salaries reported	$90,608 per year
Lot attendant 4 salaries reported	$17.75 per hour

Working at Car Pros Automotive Group: Company Overview and Reviews

Car Pros Automotive Group

Car Pros Automotive Group Ratings

Popular jobs at Car Pros Automotive Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected