technician

controller

salesperson

director

automotive service manager

Cardinale Automotive Group

**Typical Day at Work**

A typical day involved assisting customers, coordinating repairs, communicating with technicians, and managing vehicle service needs. The workload was often fast-paced and demanding, requiring strong multitasking and customer service skills.

**What I Learned**

I gained valuable experience in customer relations, conflict resolution, time management, and automotive service operations. The role helped strengthen my ability to work under pressure and manage multiple priorities throughout the day.

**Management**

Management frequently emphasized company values such as family and growth, but those values were not consistently reflected in practice. Favoritism appeared to influence decisions, while employee performance, attitude, and long-term career development often seemed secondary. Leadership was often more focused on personal interests and appearances than on investing in employee success.

**Workplace Culture**

The workplace culture lacked trust, transparency, and accountability. While many individuals were friendly on the surface, there was often a disconnect between what was said and what was done. Employees were frequently treated as numbers rather than valued team members.

**Hardest Part of the Job**

The most difficult aspect of the job was navigating inconsistent management practices and limited opportunities for professional growth. Maintaining morale could be challenging when hard work and dedication did not always appear to be recognized fairly.

**Most Enjoyable Part of the Job**

The most enjoyable part of the job was working with customers and coworkers. Building relationships, helping customers solve problems, and being part of a team environment were the most rewarding aspects of the position.


Let me make this simple as I can.  If you're not one of the few special ones that's in their secret club (the shop foreman & his butt buddy) then you will starve.  They will stack up all the used cars/PDIs and hoard them all to themselves and save you the scraps.  This place is super shady.  They have keys to your toolbox and will go through it whenever they feel like it.  

They refuse to fix any used car the right way.  They wait until the customer buys it so the customer will have to pay for it or warranty will cover it.  They've take hours you've flagged and put them towards a previous month to make their numbers look good and if you dont catch it you just lose them.  They even make you in charge of your own time clock and change your hours if they're over 5 hours so they dont get dinged for a meal charge.  The place is a joke.  You'll stand around for hours with no work but the favorites always have work and turn 1t0 hours every 2 weeks.  The place is not fair at all.  Does this sound like a place you want to work?  I got tired of standing around all day watching g these same 3 guys that hardly never came to work getting new cars and making all this money while I'm starving.  It's not right.

I was looking for a job that would  help me step up and grow. A job where they would understand that I have a lot of skills to offer but not necessarily know how to utilize them. Cardinaleway Mazda Mesa was the BEST place! They have helped me grow and continue growing in so many more areas than just my work life. They have helped me hone in on different and how/when to use them in my life, things that I need work on to help me be more efficient at work and my personal life. My one year with them will roll around here soon and I know this will be a happy first year of many :) Everyone I work with from the owner, the gentlemen who washes the cars and my co workers everyone is so nice and caring. I love working for this company and can't imagine being anywhere else!! 

Coast Nissan and most of Cardinale has a system in place that guarantees you to make a paycheck. It's a difficult and particular process. This often does not appeal to the old car dogs who prefer to wait and hope for customers to come to them. Hence many are not able to handle the manager's adamancy of making sure the system is followed. This is simply arrogance and ignorance of what the car business has evolved to. Management does whatever they can to make you successful but car salesmen often cannot handle working. 

If you've never sold cars before, this is the perfect introduction to the industry. They focus hard on training and making sure you understand the process involved in sales. The payoff is outstanding

If you've sold cars before, this is where you can make more money here selling fewer cars. Not that you will but the pay plan is designed to make you successful. 

Overall if you can work hard and can handle learning, you will fit in well here.

I have had the opportunity while working for Cardinale to learn and grow in so many ways. My resume has been built within the past 4 years in my position as a controller. I have learned far more than expected in this time. 

My time is spent with a family of co-workers that all work together to strive towards the same goals. We all enjoy being at work and doing a great job together! I am a part of the management team and as a manager I am so proud of where we have come. We all work well together to overcome our obstacles and strive to better than we were the week before. 

I strongly feel as though this company has my best interest as an employee, as a mom, and as a person in mind. We read a new book every quarter on personal and business development then discuss them in our weekly meetings. It is so great to learn where I can grow as a person and hear my colleague’s opinion of what they have read and what they learned about themselves.

Working for Cardinale Way Mazda provided me with the tools to be more productive when there are multiple tasks at hand. My job required me to do many tasks at once, while maintaining proficiency and efficiency.
A few of my work duties included: test-driving vehicles, attending to customers' needs, detailing all types of vehicles, maintaining a clean workplace, assisting managers or technicians by any means necessary, and many more.
The most enjoyable part of the job was detailing a customer's vehicle, and presenting the finished product to them. There is nothing more satisfying than seeing a customer being completely overjoyed because you went above and beyond their expectations.

I highly recommend anyone who is thinking of working here to NOT! This place is horrible and could care less if you have any personal issues like a family death. They’ll just yell at you for taking time off and being a human being with emotions. Sales managers are great but the rest are horrible. The person in HR should be the last person on earth to be in that role. If you’re just a robot who thinks your whole life should be work first then this place will be good for you. Cause that’s exactly who the managers are of this place. Your child could pass away and they wouldn’t care. The only silver lining of this place is the coworkers who care about you.

Traumatic experience, excited to start work there. I was very eager and happy . Until I witnessed unwelcome behavior and conversations  no HR   Accountant/controller /HR  management Belittled everyone around  & including my self being there the second day it all started with a simple comment . I had to leave mid shift  I wish the best for the one girl that works there . 40 years plus in the business.  Never been in a situation where management is allowed to speak to anyone  as they do there .  Where is the owner where is the family environment I was under the impression it was a warm happy place to be . NOT . Walk the other way run .  

What is the best part of working at the company?
The family atmosphere that I had working for the company a lot of the office personnel were helpful when asked about something 

What is the most stressful part about working at the company?
There was none when I was there 

What is the work environment and culture like at the company?
Friendly and caring always wanting to help each other 

What is a typical day like for you at the company?
For me I came opened the doors for sales and service look at the appointments for the day and got with parts to make sure we had the parts for the job

Super unprofessional workplace. Managers are on you through out the day. They will literally c***e you out. They always crack se*ul jokes which can make you feel uncomfortable. They will lie to your face and say that they care about you in reality they don’t. They have their favorite sales people that they literally spoon all month and not care about the rest. Over all don’t waste your time. Forgot to mention they have meetings every two hours also you need to make a lot of phone calls and have customers on the phone for minimum of 2;30mins for at least 10 calls if you don’t then you won’t qualify for any of your bonuses.

Top Job Titles	Average Salary
Technician 3 salaries reported	$41.00 per hour
Controller 1 salary reported	$125,000 per year
Salesperson 3 salaries reported	$67,781 per year
Director 3 salaries reported	$77,500 per year
Automotive service manager 1 salary reported	$10,000 per month

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