paramedic

emt-basic

emergency medical technician

apprentice

operator

CareFlite

Careflite is good place to work if you need money, willing to work alot of hours (60-100 hours per week) and dont have anything else in your life to do. With that being said, that's the only good things I've found working here. Careflite expects alot out of their employees but dont expect anything from them. They'll BEG you to pick up shifts and guilt trip you if you refuse. Management has some really awesome supervisors but there are some ones that just dont need to be working there. Like most places you have your bad managers but these guys will do anything to screw you over in their favor. Dispatchers for the most part are nice but they tend you get you in trouble with patients and their families. Ex: they'll give you a call to pick up that's been on hold for 4 hours and wont bother letting the facility know to inform the family. The result is, the patient and the family will chew you out for something that was completely out of your control. The CEO is very cheap with his funding for ground ambulances so the supplies are very old and worn out. Trucks breaking down and stalling during transports is very common. (Yes with patients in the back of the ambulance) however ground transports are the bottom of the barrel in Careflites list. Shifts are 24, 16, 12, and some monday through fridays 8 hour shifts. Dallas and Tarrant are extremely busy so you will get ran to the ground. 2 on calls are required a month but they might as well call it mandatory over time. (Due to the fact you're 99 percent going to get called in, sometimes at the last minute) they will work into your schedule with your on call but be prepared to turn your 48-60 hour week into 90+. As I mentioned before, it's good money but it comes with a price. You will get VERY burnt out in a short period of time and you will have no time to do anything else such as family time, school and whatever else. (Which explains the high turnover rate) i do not recommend this place if you are a full time student because Careflite comes before your education. They do a good job of painting a picture of how great working for careflite is for students but you'll quickly realize you need to either drop out or quit working for them. If you decide to leave careflite with less than a year of working for them, you are not eligible for rehire. Even with a 2 weeks notice. The raises are a joke and are only 1% annually. As someone mentioned before. Quick to slap you on the wrist but slow to pat you on the back. Overall, I highly recommend looking somewhere else for a EMS Career because this is not the place you want to work to better yourself or your EMS skills. Emts are basically taxi drivers and the only thing I've ever done from EMT school is give oxygen. You are a wheel chair van driver with an EMT patch on. I only recommend this place if you're willing to cut everything out of your life other than work and maybe your sanity. I hope the CEO of Careflite will read this and get it into his head because I speak for a lot of employees. Your turnover rate isn't because of bad employees, its everything I mentioned above. Please do something about your ground operations or just quit being a CEO.

Working with CareFlite has been an enriching journey, and I would like to highlight several aspects that contribute to the excellence of this company.

Commitment to Employee Well-being:
CareFlite places a significant emphasis on the well-being of its employees. The organization provides comprehensive health and wellness programs, ensuring that the team is not only physically healthy but also mentally and emotionally supported. This commitment creates a positive and nurturing work environment that fosters employee satisfaction and productivity.

Professional Growth Opportunities:
One of the key factors that set CareFlite apart is its dedication to employee development. The organization actively encourages and supports professional growth through training programs, workshops, and opportunities for career advancement. This proactive approach to employee development not only benefits the individual but also contributes to the overall success of the company.

Team Collaboration and Supportive Culture:
CareFlite has cultivated a culture of collaboration and support that resonates throughout the organization. The team-oriented approach ensures effective communication and a sense of camaraderie among colleagues. In times of challenges, the support from both peers and management is unwavering, creating a positive and motivating atmosphere.

Cutting-Edge Technology and Resources:
CareFlite's commitment to excellence is reflected in its investment in cutting-edge technology and resources. This commitment ensures that employees have access to the tools and equipment needed to perform their roles efficiently. The organization's dedication to staying at the forefront of industry advancements enhances the quality of service provided and boosts employee confidence.

Community Impact and Social Responsibility:
CareFlite goes beyond the realm of providing exceptional healthcare services by actively engaging in community impact and social responsibility initiatives. The organization's commitment to making a positive difference in the community adds a sense of pride to being part of the CareFlite team, creating a fulfilling work experience.

In conclusion, my time at CareFlite has been marked by exceptional support, opportunities for growth, and a positive work culture. The organization's commitment to employee well-being, professional development, cutting-edge technology, and community impact makes it deserving of a 5-star rating. I wholeheartedly recommend CareFlite as an employer of choice for those seeking a fulfilling and rewarding career in the healthcare industry.

Started off working here and over 6 years ago it was actually pretty good.  I enjoyed coming to work.  Our manager was great and made work fun to be at till he was booted out by the new director.  Overtime though the ground side of the company started turning bad.  Lots of poor decisions made by management.  There’s no rewards or recognition of hard work.  Any awards are just a lottery of who actually did their job for the last month, ex. all charts completed at end of shift, no charts returned for fixes from billing, or safe driving.  You get the opportunity to win by lottery, Rangers tickets for two from the CEO by playing his answer the question game, but ONLY if you received both of your COVID vaccine shots.  Multiple vehicles are over 350K miles and constantly brake down.  Multiple safety issues with vehicles and staffing but no solutions are ever brought forward or listened too if employee provides an idea.  Look forward to staying awake the whole 24 hour shift and while you do have the option of calling a “time out”, if you do it too much you’re moved off your 24/48 schedule to a day truck.  Field supervisors are lazy and rarely make it out of the office.  If you text/call them, they may answer.  Yearly evals are always delayed getting to you and as a result that means your pay raise (if you score good enough) is delayed as well.  Speaking of pay raises, while the eval grants up to 5%, don’t count on it.  The CEO literally limits the percentage allowed based on financials for the year, usually 2 - 3%.  It’s pulling teeth to get a 3.5% raise.  CareFlite has potential to be an amazing company to work for and be a leader in the industry but they’re struggling and honestly don’t seem to care.   Management needs a complete remodel from CEO to field supervisors.  It needs a culture change if it has any hopes to be a great employer and medical provider.

They’ll paint a beautiful picture during interviews and orientation and it all changes after you are cleared. For the couple of years I’ve been at the company, the climate has shifted drastically. We’ve become severely understaffed(after a mass hiring, can’t imagine how) and management has been uprooted and replaced with people who don’t know their employees nor do they care about their employees. They don’t see you as a person. They see you as a body in a truck. 
Everyone is so overworked. You have to fight for days off and find your own coverage even if you have PTO available. I’ve had countless issues with payroll. They’ll hire just about anyone and release employees because they need bodies on trucks. The education department is nonexistent so good luck learning how to do tour job correctly. They’ll let a new hire train a newer hire. They cut education. Training went from 6 weeks down to about nothing(training is a joke, they don’t train anyone for 911 during orientation because it takes too long even though we should all have those skills). The billing department wants you to do it their way, regardless of if it is right or not. Upper management has handed supervisor positions to people with little to no leadership or management experience. They are very vindictive. It’s a shame when former management steps down because things are not being changed. The pay is the only reason to be here. There is so much lack of communication it’ll drive you insane. Please save yourself the hassle and stay far away from this place. Its a sign when people are leaving quicker than they can bring them in.

This company is a steppingstone at best. The pay for a paramedic is a joke considering the level of difficulty a lot of ALS calls can be especially when the equipment supplied is on the brink of malfunction. Work culture has to be the worst I’ve experienced. Dispatch rules with an iron fist and if you don’t like it, don’t worry a new class of medics are about to graduate and will gladly fill your position. Be careful taking a job here. I’ve seen way too many colleagues leave EMS all together because of the way they were treated. Only way to make a decent wage is to spend all your time picking up the incredible amount of overtime. Hope you don’t want a life outside of work because who could forget about the multiple mandatory on call days every month. This company needs to start from the top of it wants to survive. Unless your ambulance becomes a toy train, it will continue to get run to the ground and more fantastic paramedics and EMTs will get burnt out. IMO Good luck and have fun!

As an EMT you will start off doing inter-facility transfers with the potential to go 911 if you prove your willingness and skills. The people you work with at this company are really who make you want to stay. If you can stick it out and go 911 you will be much more happy. I cant tell you how many friends I made while working here. You will learn a lot from your critical care medics and paramedics who started off doing what you did. Some of the most bright and accomplished Paramedics work for this company and I learned so much from some of the Paramedics I worked alongside. At the end of the day a  job is what you make of it. There will be long days and long hours, but I truly felt like I made a difference in a lot of peoples lives when I worked here for the 3 years. This company really helped me lay the building blocks to having a successful career in medical. There are a ton of resources and training to help you if you want to take advantage. 

CF is, comparatively speaking, a decent place to work. You'll have a hard time finding a private EMS company that's better. That being said, the overall issue is the huge disconnect from management. CF is proud of their name, so their name comes first, contracts second, then flight crews, 911, and you'll find ground transport at the very bottom of their priority list. They make it very clear in mandatory meetings that they aren't concerned with your personal life or what you have to say about the company's issues, which again is mainly upper management. They have very poor employee retention and don't do much to change that. It is a decent place to work with good pay and a ton of OT (whether you want it or not). Supervisors are good, for the most part and there's a good education department. They are quick to give you a slap on the wrist and slow to pat you on the back.

If it wasn't for the decent pay they'd have no employees, upper management is clueless and vindictive. They sing the song about how they care about their employees but they could careless!  Mid management has been purged of all the decent managers and replaced with managers that do not listen to employees in the field, if you request a payed day off you have to find your own coverage because managers can't be bothered with doing their job! Company is run by dispatch who are clueless and per upper management can do no wrong, running 20+ hours straight with no down time is not unheard of, dispatches sole concern is clearing their board and exhausted crews are not their concern! Careflite survives by the good name they had 10yrs ago but they are no longer that company, the CEO is a cancer eating a once great company!

Work as little or as much as you want. Flight crews work a 24hr and a 12hr shift every week but overtime is very abundant. Pay starts around $24/hr plus shift differential for nights and weekends. I generally make around 80k/year after overtime. Lots of different divisions and jobs that you can cross train in. It's a not-for-profit company that doesn't take any patients to court over money. Nice combination of busy shifts and slow shifts. Its a great job and management knows it, so they treat you as they see fit. There is little consistency in the chain of command and the way people are treated. Policies, procedures, and protocols are all very outdated. In my opinion it's a great system but it's potential is really held back by the management. Still a great job and working environment at the base level. It's a much better bet than the other HEMS in the area that I've worked.

If you actually want to use your scope then look elsewhere. IFTs are all that you do unless you’re in the 911 district (which you can’t transition to until 6 months in). 

Supervisors don’t care about your time off and are constantly calling you so that you’ll come in and work more OT. Mandatory OT every month in the form of “on calls” but don’t be fooled, you will surely work on your on call days because they are severely understaffed. Required 2 on calls every month. 

Staffing issues stem from the low pay and the company culture. You are expected to runs calls without breaks for 22/24 hours of your shift and those 2 hours of rest are because you’re allowed to request it if you feel like you can’t keep your eyes open any longer. 

Great benefits (Health/Dental/Vision/PTO). 

Top Job Titles	Average Salary
Paramedic 7 salaries reported	$64,904 per year
Emt-basic 3 salaries reported	$14.00 per hour
Emergency medical technician 7 salaries reported	$49,950 per year
Apprentice 4 salaries reported	$11.50 per hour
Operator 1 salary reported	$14.00 per hour

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