field service technician

service technician

maintenance technician

technician

inventory analyst

Cargotec

Working for this company I was placed through a temp agency and totally bait-and-switched by the employer. I was 3 months in on what sounded like a fantastic HR job and an opportunity to learn the Union HR process. When I suddenly found myself confronted by my manager with an ask of "Short Term Fill In" at the front desk. I ended up becoming the receptionist AND the HR Coordinator all in one for only ONE rate of Pay. Yet my responsibilities DOUBLED if not TRIPLED for more than 6 months. OH, and I was consistently almost daily reminded of the fact that I was "Not a Kalmar employee" and I could not receive any of the "Perks" of the job. The HR Manager is a fine. But she is a huge "do everything herself" type of person. But I was let go "due to attendance" after vacation. Which I scheduled AND gave 60+ days notice of my vacation and it got approved. I got sick after my return from vacation and notified my supervisor and fellow HR colleague and staffing company of my illness. The HR Generalist is TERRIBLY UNORGANIZED and keeps hoards of employee files under her desk. Good luck finding what personnel file you need to file docs in.

When all is said and done.... I would gladly never work here again.

union shop, but non union office and management, 

pay increase scale incorrect, no increase at 90 day completion, first increase comes at 6 months, NO PERFORMANCE BASED INCREASES
(Does not pay to be good associate, because bad associates will make the same pay and more) 

internal advancement is almost impossible, because the seniority system  because 20 other people are wanting to advance also. cross training within your department is also impossible, high seniority staff will not give way to allow other to learn the task 

you do your work based off set time to complete task (stop watched)

Some mandatory classes that you must take on site after the end of shift to maintain employment, (you will be paid for the required classes)

Management is undependable, can't find them when you need them and the are off on vacation often. so fail to communicate to the shop floor 

Work atmosphere from coworkers too many "who cares" and  " don't gives". Not an expected to help coworkers, cause "its not my job."
" i get paid by the hour not the completed work"

The job itself is not too hard, but it's hard to go to work to work hard and set daily goal, when see coworkers doing the bare minimum and make more than you

I currently work for Kalmar as an intermodal crane technician. They promised me the moon to get me to hire on. All kinds of training and raises. I've currently gotten zero training and the one raise I got is good for a bag of potato chips and a soft drink each week. 
I brought a lot to the table when I came here but it's all been a huge let down and I'm getting ready to leave very unimpressed. If you come here be ready to spend a lot of money on tools and supplies because they don't furnish squat. It's really laughable and pathetic how they operate. The upper management is out of touch and clueless and the local manager is use to being given table scraps so he just rolls with it.
I had great hope with this job but I'm not investing any more time into it.

There is a disconnect between upper management in Europe and teams in the Americas. Communication and coordination between departments and divisions are lacking. The corporate restructuring and minimal support are lowering morale. Policies are released, but with no procedures or process improvements to enforce them. There are no standards for quality and training due to the lack of systems in place. Senior management expects one person to do the work of a team, leading to overburdening. The company has a lot of potential due to the skilled workforce, but corporate fails to provide the necessary structure and foundation for success.

Kalmar is a great place to work as an industrial engineer. The work is meaningful — you are solving real problems in port and terminal automation — and the scope keeps things interesting day to day. The team is collaborative, management is approachable, and there is a genuine emphasis on engineering quality.

Career development is taken seriously, with good access to training and internal opportunities. The work-life balance is also reasonable, which is a plus in this industry. Cross-functional exposure to global operations is a real highlight.

Processes can occasionally feel slow, as expected in a larger organization, but that is a minor trade-off. Overall, Kalmar is a strong employer for any IE looking for technical depth, a solid team environment, and work that actually matters.

I have been with this company for over 25 years.  I have seen all types of management come and go, but for the first time in 25 years, I am excited about the management and the vision they have for this plant.  This is the first time that I can remember a clear goal being set out and pathway established.  Are there still problems with certain parts of management?  Yes, and those parts are even more visible now that the top leadership has provided a breath of fresh air.  Overall, this company is a very good place to work and celabrating 65 years this year.  That says a lot about the stability of the product they provide.

To read their write ups of mission and vision you would think this is a world class outfit and it may be at certain levels but at the Ottawa USA facility they run like a Pinto in a Mercedes factory. Culture and pride are at an all-time low due to inferior products and managements demands for production numbers over quality. Several outstanding orders have been and will continue to be lost to competition. A Finnish owned company that is so much more greedy for cash than a capitalist. Stripping a money making American owned company and making it a pitiful numbers driven company.

I really enjoy Kalmar.  My manager and my team are phenomenal. Good work/life balance most of the time, but the US divisions are understaffed.  Managers listen to you.  It can be a challenging environment if you're coming from somewhere with a lot of structure and that's what you're used to.  Most people are very nice. Good benefits too. The free health insurance plan has saved me thousands. Working for a Finland-based company, they seem to care more about your overall wellbeing. 

New hires get paid more than workers that have been there for years.  No upward mobility in most positions.  Very clicky.  Customers are great.  I work with good people but upper management doesn't care about us. Never have job security. Techs are expected to do more work on their mobile tablets so upper management can micromanage. You are a number and they overload you in your schedule. Not awarded for the work you put in or being the best earner for your district they just give you more and more work or take your territory and give it to someone else at higher pay.

There is plenty of work to do, but the company can not seem to hold on to office personnel within each state, therefore they hire temps to do the work. If office personnel were treated with respect and dignity by the office mgr. it would make for a more enjoyable work environment and the longevity of their employees.  However office personnel is threated constantly that they will be fired (by the office mgr).

Top Job Titles	Average Salary
Field service technician 31 salaries reported	$40.22 per hour
Service technician 8 salaries reported	$32.98 per hour
Maintenance technician 2 salaries reported	$91,000 per year
Technician 1 salary reported	$22.50 per hour
Inventory analyst 2 salaries reported	$21.75 per hour

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