foster care case manager

foster care case consultant

case manager

support specialist

mental health technician

Caritas-Family-Solutions

Speaking for the YTTC only (including the Youth Emergency Shelter, Teen Parenting Program and Youth Therapeutic Residential Home)
Working at this company has been an incredibly disappointing experience. From the very start, it became clear that the culture was toxic. There is a constant sense of fear and mistrust in the air, with management prioritizing strict compliance over innovation or fresh ideas. Any attempt to bring something new to the table is met with resistance, and the focus is always on sticking to the “way things have always been done” rather than evolving or improving. This is especially frustrating for anyone who is eager to contribute creatively or make a meaningful difference.

The unrealistic expectations placed on employees are another major issue. Deadlines are often impossible to meet, and management seems to have no understanding of the strain this puts on staff. There is little support from leadership, and the pressure to perform feels overwhelming. Employees are constantly stretched thin, and instead of being recognized for their hard work, they are often blamed for falling short of unattainable goals.

On top of the lack of innovation and unreasonable demands, the company is rife with office politics. Staff members are divided into cliques, and it often feels like you're back in high school. Favoritism runs rampant, and if you're not in the "right" group, you're left on the outside. This creates a hostile and alienating environment, where collaboration and teamwork are nearly impossible.

Perhaps the most disturbing aspect of working here is the company’s blatant intolerance for dissent. If you speak out or express any concerns about the way things are being handled, you're quickly labeled as a troublemaker. More often than not, people who challenge the status quo find themselves pushed out or fired. The fear of retribution creates a culture of silence, where employees are afraid to voice their opinions, even when things are going wrong.

In conclusion, this company fosters a toxic work environment with a lack of support, unrealistic expectations, and a culture that stifles creativity. The emphasis on compliance and maintaining the status quo over new ideas is frustrating, and the high school-like cliques only add to the negativity. If you're looking for a place where your voice can be heard and you can grow professionally, I strongly recommend looking elsewhere.

What is the best part of working at the company?
The best part about working at Caritas is being able to meet and build relationships with the clients . 

What is the most stressful part about working at the company?
The worst part about working at Caritas is being put in a  hostile environment  with the clients with minimum support from supervisors to ensure your safe and heard. Once you begin to speak up about mismanagement , procedures , and holding supervisors accountable they begin to nick pick with you to find ways to terminate you to justify their negligence and cover up the truth about what’s really going on!   Program supervisors /Hr /Supervisors isn’t held accountable for wrong doings, clients is r held accountable but staff are being held to a high expectations with little support to help ensure safety of self, other clients /staff .

What is the work environment and culture like at the company?
Hostile , unorganized , favoritism , Risky.

What is a typical day like for you at the company?
Having your guards up at all time.

Mt. Vernon office has a very toxic, unhealthy atmosphere.  Everyone(including management/supervisors) sits around talking about each other and the clients.  
The pay is very low for the work expected.
Many of the caseworkers and some of the case assistants lie about the children, the bio parents and sometimes even the foster parents.
There is a major lack of communication regarding things that actually matter.  There is very little organization.  There are too many people that THINK they are the boss, but they really have no idea what is going on.  Complete chaos.
Although the company is listed as non profit, they are a greedy bunch and appears to be more for profit.
Some caseworkers treat the bio parents unfairly and use the children as pawns if they don't do exactly what the caseworker wants.
They claim to have great PTO benefits, but if someone needs to actually use it, even for medical reasons, they sit around and make fun of the employee.
This place is ridiculous.

The typical day at Caritas involves working with youth on daily living skills, learning how to cope in crisis situations, and teaching team work amongst all. I have learned how to individually work with each child on their goals and also how to work with them as a collective whole. My co-workers and I have always had great communication amongst each other and also have worked well as a team, when dealing with crisis situations that involve our youth. The hardest part of the job is giving each youth the equal amount of attention that they deserve and actively listening to each. I love working with the youth on their daily goals and coming up with new coping skills that can help them when dealing with crisis or traumatic situations.

If you like a toxic and drama filled workplace, this is the place for you to be. Management has no clue what is going on half the time. Decisions are made by people who shouldn’t be making those decisions. Management doesn’t want to hear any new ideas. Training was virtual nonexistent. It was either sink or swim.  Place was full of cliques and it was almost impossible to become “part of the team“.
If they don’t like you, for any reason, they will conspire ways to relieve you of your job. Management is underhanded and sly. Sad thing is, I absolutely loved my job and was willing to put up with all of the drama, just to work with the residents. 
Horrible place to work, you’re better off to find someplace else.

In order to move up or get good shifts, you have to be buddy buddy with the supervisor. You will not move up if you are not liked by him, he will make sure of that. You have to have "seniority" to get shifts before others, but then that may change to appease the supervisor. If he doesn't want you, he will change the story up and choose others over you. This company is pretty shady and seems like it is for profit, regardless of what it's supposed to be. They pay is low for the amount of stress and anxiety there is. I love the kids, but we are not teaching them appropriate coping skills to keep them out of trouble in the real world. Great to have on a resume, but that's about it.

I enjoy going to work here. My co-workers are friendly and caring.  The work is never dull and often rewarding. I am always learning new things. Sure, there are good days and bad days, but you have that everywhere. Some cases we handle are mind-blowingly tragic and the clients can be rude or even disturbed, but I feel like I can make a difference in their day or their life by being friendly and as helpful as I can be. The agency is strong when other nonprofits are closing. We are growing which can create some growing pains, but we have thrived over time. We are respected in the community at least by those who know us. Come work with us and help us make a difference in the world!

I enjoyed the people I worked with at this company, and I had a lot of fun with the clients. I decided to leave because of disagreements with management. Some workers felt their title gave them more power in the treatment of the kids, even thought the Residential Treatment Specialists spend the majority of their time contributing to treatment. I was treated like I did not and should not have a voice. I was not allowed to share my opinions on treatment or collaborate with therapists.

Resources were also lacking in this facility.

I love working here. The people you work with become your work family. Everyday is something different. You see different clients on different days but no day is the same. I do visits with Clients at the office, McDonald's, splash pads lots of different places. You aren't confined in the office all day. We have visits where we can drive hours away to pick up kids or take them to see their family. The agency has company vehicles you drive while you are on the clock.

What is the best part of working at the company?
There is Flexibility of working hours

What is the most stressful part about working at the company?
It’s a very toxic environment full of gossip and lies. Your caseload will always be over the max amount

What is the work environment and culture like at the company?
It’s friendly at first but it’s full of clicks and no one wants to open their doors to new people

What is a typical day like for you at the company?
There is a lot of paperwork, visiting homes of families, and lots of phones calls to families and service providers.

Top Job Titles	Average Salary
Foster care case manager 14 salaries reported	$58,050 per year
Foster care case consultant 9 salaries reported	$17.25 per hour
Case manager 4 salaries reported	$58,218 per year
Support specialist 5 salaries reported	$19.77 per hour
Mental health technician 3 salaries reported	$25.20 per hour

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