mental health technician

school counselor

mental health therapist

family support counselor

front desk receptionist

Carolina Family Services

I have been employed with Carolina Family Services for over 5 years.  I have advanced from the Front Desk position to the Physician Liaison and Billing Specialist.  I have a schedule that allows me a wonderful work/life balance. I have tasks that allow me to use my skill set and learn new skills daily.  My coworkers are supportive, engaged, and invested in our workplace.  Our Managers are supportive and involved and work harder than we do.  Carolina Family Services is very invested in our community, as evidenced by various projects that we do to support our community, including school supply giveaways, Thanksgiving food drives, Christmas food and toy drives, and a food pantry for our clients that may be struggling financially.  I feel as though each member of our team truly cares about our clients and our community, and I leave at the end of each day feeling accomplished and as though I truly am making a difference in my corner of the world.  I feel so fortunate to work at Carolina Family Services and I wish everyone had a job that they truly love as much as I love mine!

A typical day at work involves going into the homes of the case for which you are assigned and working with the child and/or family on BMOD, PRS, and Family Support services.
I have learned a lot of behavior modification and looking at each behavior as a means to a goal, whether it is working or not, all behaviors have a purpose.
Management is very supportive. I have a weekly supervision call in which my supervisor provides support and recommendations for my case. Management is also high accessible via email.
The workplace culture is hard to describe due to this being an independent contractor position. However, in the interactions I have had with co-workers and supervisors I am always encouraged and supported. Carolina Family Services strives for above excellence and makes this clear in their expectations of employees.
The hardest part of this job is going into the homes of the families unaware of the exact conditions of the environment.
The most enjoyable part of this job is watching the growth and changes happen for the children and families I work with.

CFS is a mental health nonprofit for children and families in the SC Upstate and they work hard to meet the need of the community and the needs of their staff.  The offices are open Monday-Thursday so the work days are usually 9-10 hours.  There have been opportunities to learn and grow in the organization and the management team does a great job giving employees all the tools they can for individual growth and success.  The workplace culture is calm but can be a little loud sometimes with foot traffic depending on the time of day.  The hardest part of the job is the long term sitting (I do sit at my desk for my entire 9-10 hour shift and I wish I had more time in my day to work out/be active like how I used to before I joined the organization.)  The most enjoyable part of the job is the collective mission to help families struggling in the community and the compassionate professionalism of the management team.

Carolina Family Services is an amazing company to be apart of. This place has allowed me to attend multiple training events to better help meet the needs of our clients. Carolina Family Services pride themselves on offering staff many opportunities to interact and get engaged with the families that we serve. I also enjoy having different events at work where we as a family can enjoy tasty food and just embrace each other. 

I would recommend Carolina Family Services to others because we help serve our community and on this journey I have been fortunate enough to meet some amazing coworkers. So coming from being an intern with this company to a full time employee, this has been a great career move for me.

My experience with Carolina Family Services was deeply disappointing and, at times, concerning. During my time there, I did not feel supported as a clinician, and the workplace culture often felt dismissive and, at times, unprofessional.
There were consistent issues with communication, lack of appropriate guidance, and a general absence of support for staff navigating challenging clinical work. In a field where ethical care, collaboration, and supervision are essential, this environment fell short.
I would strongly encourage others to carefully consider whether this setting aligns with their professional values and need for a supportive, ethical workplace.


Carolina Family Services has afforded me an opportunity for growth both professionally and personally. As an expanding company, there have been some "growing pains", but the management is receptive and willing to make changes for the betterment of the team. They serve a wide variety of clients and always have referrals, so they are never short of business. The clinical team was disjointed over COVID, but the recent changes made my management have improved the overall experience as a clinician and provided additional support needed for the types of clients served. 

A typical day consists of the hours you convey you can work.  I learned an array of different things such as technology, in home patient care, patience, knowledge concerning mental health and being present for the clients served.  Management was very opened, gave sound advice when needed, showed genuine interest for their employees and wanted what was best for constituents served.  The culture was very inviting and inclusive.  In my opinion, there were no hard parts but some challenges when the caregivers of the clients began contrary at times.  The most enjoyable part was seeing the positive outcomes of the clients stemming from the countless sessions provided.

This is a horrible place to work! No communication! No time sheets and question your hours! Messed my paychecks up constantly! No gas compensation for travel! No benefits except pretty much management or lack thereof. You do online training and the first day they throw you to the wolves! Supervision is horrific and supervisors just fill a position and those they supervise know more than them! 

The most beneficial part of CFS is their supportive management team. They value your work and provide a great deal of support.  Amazing training opportunities. Supervision. I have grown as a Clinician since beginning my employment. Great PTO and Holidays.  It is a great and fulfilling job, they are constantly providing assistance to the community through book bag giveaways, holiday toy assistance and holiday food bags. The most enjoyable part of the job is the company sponsored social events. CFS is an amazing place to work. 

Carolina Family Services gave me the opportunity to grow into a therapeutic position as an associate licensed therapist newer to the field. They offered salary positions as well as contract, paid supervision, and a variety of clients that were often tailored to my preferences and expertise. CFS has also given me opportunities to grow into management and opportunities for bonuses, raises, and various responsibilities. 

Top Job Titles	Average Salary
Mental health technician 8 salaries reported	$46.25 per hour
School counselor 3 salaries reported	$55,000 per year
Mental health therapist 3 salaries reported	$56,667 per year
Family support counselor 3 salaries reported	$51,833 per year
Front desk receptionist 3 salaries reported	$16.50 per hour

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