recovery advocate

housekeeper

counselor assistant

driver

behavioral health counselor

Caron Treatment Center

I didn’t necessarily hate working here. It was difficult to truly learn much without being able to sit in for groups. Clinicians and clinical directors (especially on certain units) caused you to feel as if you were incompetent. Night shift administrators were great. Dayshift was a bit of a different story. It is a large campus that caters to its wealthiest clients. There was very little diversity with both staff and patients. There was a heavy focus on intensive therapy but I witnessed too much of the “tough love” approach, as in “I’m right, you’re wrong.” The treatment of CA staff, now called BHT, was sad. They were the low guys on the totem pole and keep the place running. Often providing a listening ear and interacting with patients more than clinical staff. The wealthiest patients were catered to while the lesser-paying patients treated differently. Most of the staff is kind. However, in crisis situations, they were unable to handle themselves. 50 people would come running if one person made a scene. If you were a person in distress and visibly escalated, having 50 people from different buildings running towards you most likely would scare you. People were fired for stupid reasons. Even if you try to do the right thing and ensure you’re following policy guidelines, you still may be written up for things patients do out of your control. Too many chiefs, not enough Indians. The salary paid for staff was awful and somewhat insulting. The money patients pay here lines the pockets of the top tier executives. The spiritual staff is amazing, and many clinicians are as well. However, they too are micromanaged and reprimanded often it seems. 

Firstly, leadership’s salary is sky high compared to BHT staff (starting at $15-$16). The rich benefit here. Pay rises are a measly 2-3% and one year there was nothing. They stopped summer bonuses years ago and Christmas bonuses are $100 TAXED. They eliminate the best workers and who stand up for themselves. HR is only there to handle FMLA and write policies that they don’t follow when they don’t want to. They are not there to support employees. 

BHT staff don’t get lunch breaks and are expected to stay with patients during all meals but staff has to pay for their own meals in the cafeteria.

Admissions department is consistently understaffed and overworked with no appreciation or pay raise unless you quit or threaten to quit and then you get a raise and better hours while senior staff gets stuck with the bad hours. Again, favoritism plays a huge role. Everyone has the capability to work from home but you have to prove you are worthy or are just told no and they give stupid reasons. Staff is micromanaged and not given the freedom to make their own decisions or make up time as needed. Policies need to be updated. 

“Heads in beds” is the motto of Caron. Yes it’s a business, but $83k for the in patient senior program is robbery on elder care. The executive patients get to do whatever they want because they keep Caron afloat.

So many staff members in all departments have left after devoting 10+ years to a company they no longer trust. 


Loved the job itself- my co-workers, the patients and their families.  I felt I really made a difference in their lives. Resources are there to provide creative solutions.  Management was terrible and didn't care about the patients but just making money. There are some great supervisors however many avoid contact with the patients and can't be found to actually help out with patient issues.   Staff are treated poorly by management unless you are a " good ole boy".  Staff with direct patient contact are overworked consistently and asked to meet standards that are impossible. You can expect to be worked hard and taken for granted. Its a shame as there are so many talented people who work there and who have already left Caron due to poor management/politics.   Politics are a major part of this organization and if you are not a "yes man" you will not advance.  Rules don't apply to everyone at this organization as there are favorites and those who "can what they want to". I learned what I don't want in a work environment while working here. Stressful work environment and a poor work/home life balance. There are many other quality organizations to work for to make a difference I would advise to pick one of them as you will regret working for Caron. I am happily moving forward and writing off my time there as a closed chapter in life experience.

I have worked for Caron Treatment Centers for over 13 years in several different departments. The past 4 years I have been at one of the regional outpatient treatment centers.  I love my job!  The management team does everything within their power to provide staff with the tools, trainings and continuing education that enable us to deliver quality care to people learning how to recover from addiction.   They set us up for success!
Management team regularly show staff that they are appreciated by remembering birthdays, anniversaries, and significant life changes.  There are times when staff can be flexible with schedules and work from home.  We are permitted to block our schedules for the time necessary to write notes, make phone calls and do other kinds of case management.  Patients get better care when their providers are not stressed out with a humongous caseload and back-to-back-to-back appointments. 
Clinical team gets regular supervision.   My professional skills as a clinician have improved exponentially the last 4 years with management team's support.  
10/10 - Would work here again. 

While many of the grunts working at the bottom are good to work with the management is horrible. Dont expect decent training or clear cut policy to follow. There are tons of unwritten rules and gray areas that will get you fired. Management won't support you and will throw you under the bus even if they are clearly in the wrong. They cater to patients with money and everyone else has to struggle. There is little communication and good luck getting a question answered with a clear response.  If you care about patients and want to help them, you can get face time here but your hands are tied to really make any changes. The turnover rate has skyrocketed in the past years so that will tell you the direction the company is going. If you work there be prepared to be confused about what is expected of you and if you ask a question then ask three people and pick the best answer because they will all be different. 

Working at Caron has been a truly rewarding experience. The work environment here is positive, with a culture that promotes collaboration, respect, and open communication. My co-workers are supportive (both professionally and personally), and I feel part of a strong team that genuinely cares about each other's success.

The benefits package is excellent, offering comprehensive health coverage, retirement plans, lots of PTO time, and other perks that make you feel valued as an employee. On top of that, there is an emphasis on a work life balance that is always appreciated

My supervisor is approachable and provides consistent support and guidance. There is a sense of trust and allow for growth and development, both personally and professionally. It’s clear that the leadership team genuinely cares about our well-being and success.

Overall, I’m grateful to be a part of this organization and look forward to continued growth here.

Nursing staff are not respected, either as individuals or as professionals.  Medical unit obviously not a priority;  sicker patients  are being admitted and new units are added with no increase in staff--existing staff is just shuffled around and spread thinner and thinner.  DON doesn't know what the nurses and CMAs do, as she couldn't be bothered to come out of her office to find out (let alone actually help).  Training was poor, a lot of time was wasted documenting the same info in 10 different places, and we were constantly given conflicting instructions and information.  The rules were arbitrary and favoritism was the norm.  I could go on, but you get the idea.  It's a shame, because the work itself was enjoyable and gratifying, and many of my coworkers were wonderful--it was poor management that made it unbearable.

This is a seemingly simple job on paper but gets more complex due to internal systems of handling admissions and referrals. Very high turnover in the admissions department which is due to pay and how overly-complicated the process is. Turnover leads to low staffing and it takes months to have a new hire fully trained to be on their own. Several different positions within the department, some hourly and some salaried. Many people leave without giving proper notice. Admissions is in charge of handling intakes, financial discussions, documentation, and all scheduling logistics. It can lead to time consuming cases and extensive case management. It can be very rewarding supporting patients/families prior to admission. Overall, it can be a rewarding position but not one that is to be kept long term due to minimal growth opportunities and emotional burnout. 

Unless you`re coming in at, or near the top, expect to be treated with dismissiveness. Expect minimal salary increases (if any). Expect to have more expectations/requirements put on you than stated during the hiring process. Expect to see millions spent on the appearance of Caron while being told there`s no money for staff wages. Feel free to check Caron````s  tax filings and see for yourself who is collecting the incredibly high salaries so, again, unless you`re coming in near the top where there are currently 24 VPs, expect to not be seen or valued. If you see me as a "disgruntled" former employee, it`s ok. Do your research because the facts I`ve listed, and the more you will find, will show my commentary is truthful.

Caron offers incredible training & employees have the opportunity to learn best practice standards in Drug & Alcohol treatment.  
Caron is a beautiful facility both ecstatically & atmospherically.  They utilize evidence based practices & have the luxury of catering to the needs of their patients (most are cash paying), because they don't have to solely answer to insurance companies.
That being said, it was apparent there was some nepotism in terms of career advancement based less on credentials & education and more on relationships.  
It is a business & I witnessed that when census became low, staff were terminated without cause.
While my job was secure at the time I resigned, I feared it may not be long term.

Top Job Titles	Average Salary
Recovery advocate 13 salaries reported	$20.31 per hour
Housekeeper 5 salaries reported	$15.75 per hour
Counselor assistant 2 salaries reported	$17.50 per hour
Driver 2 salaries reported	$15.50 per hour
Behavioral health counselor 5 salaries reported	$16.20 per hour

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