phlebotomist

senior phlebotomist

mobile phlebotomist

warehouse technician

project manager

Carter Bloodcare

I worked for Carter Bloodcare for 2 years. Previously I was making minimum wage so this was a moderately decent step up from that. They caked it on good at the beginning about how all of this is about saving lives, everyone is all smiles and loves and appreciates you, etc etc.

The cake is a lie.

They will work you into the ground until you break, and then replace you. Hours are long and painful the more you work with the company. 12 hours for a lunch break and that's it. They say you get "breaks" but you never do, and chastised for even stepping off the donor floor to use the restroom or breathe for a second. And they do ABSOLUTELY NOTHING to compensate for you busting your butt 12 hours a day except giving you the small chance of a comparably small "bonus check" at the end of the month, whih you hardly ever get. And they have policies implemented to try and get you in trouble. I know that sounds bratty, but it's unfortunately true, all my co-workers agree you almost don't feel safe doing anything for fear of getting in trouble.

Also, if you have any sort of life outside of carter, you will see it disappear instantly. They want worker drones who, wake up in the morning, spend all day at work, go home and eat, and sleep. Rinse and repeat. They told me they would work for my schooling, and didnt. I've had numerous workers quit because they only see their kids an hour a day, if at all. If you have to call off for any reason, expect to be treated like complete and utter TRASH for doing so. If you want a VACATION from your 12 hour days, 6 days a week schedule, expect to have to fight tooth and nail because they HATE giving vacation time away. I've planned numerous big trips that cost me 1000's of dollars just for them to turn me down and it all be a waste. If I call in, I'll lose my job. It's ridiculous. And when they do accept vacation time, it's to their favorites (I know that sounds bratty, but every CBC worker will tell you how true this is). Oh yeah, did I mention favoritism runs RAMPANT in this company?!?

Worst of all, the management is ran by the biggest bunch of crooks I've ever known. I've worked a handful of other places, and they BY FAR are the most corrupt, inconsiderate, non-compassionate, ruthless people you could ever work for. Most of what comes out of their mouth is a lie, and they will do whatever it takes to make sure they don't get in trouble, including throwing you under the bus.

When I was "let go", the management had the audacity to sit there and LAUGH AND SMILE at my helpless and desperate position i was being put in. They even had the audacity to say I'm a liar and I'm "expendable". These are the monsters that run this toxic company.

IN CONCLUSION, if you 18 years old, this job is a decent temp job until you find something better, be warned teens get crapped on hard here too. But if you're a parent, especially single parent, or living on your own, or a student, or have passions/dreams/ambitions much bigger than your work, you will not last at this job. The turnover rate because of that is staggeringly high. Just at my donor center alone I've seen 7 people come and go during the time I was there, and every single one of them was completely happy when they left. DO YOURSELF A FAVOR AND DODGE THIS BULLET, WORKING SOMEWHERE WITH LESS PAY AND LESS HOURS IS WORTH MORE THAN THE DRAMA, INCREDIBLY HIGH STRESS, AND MANAGEMENT ISSUES YOU'LL HAVE!

I was hired on to work here under the impression I would be quickly moved up to a Phlebotomist 2 position after my initial 90 day period. That was a complete lie. My Operations Coordinator is, hands down, the WORST manager I have ever had to work under. The Site Supervisor is just as bad but tolerable. The hours are long and monotonous. You work every Saturday, all day and if you request a weekend off, it's usually denied because Verna thinks you don't deserve a weekend off - people shouldn't have lives outside of Carter. There is absolutely no teamwork at the HEB center. Favoritism runs wild throughout the center. Don't expect the Site Supervisor or the Phlebotimist 2's to speak to you either. There are probably 2 people out of the 10 that work there that will say hello in the mornings or when they see you - the people are in charge are not among those 2. It's really sad how poorly run this company is. From Corporate down to the donor centers, there is absolutely no appreciation, no teamwork, not even constructive criticism. It's always negative. The pay is the lowest in the 'medical field' and Carter is proud of that because they don't give raises or incentives. If I had known these things before I accepted this offer, I would have run full speed in the opposite direction. Carter is not about 'Saving lives by making transfusion possible' as their motto states. They are about making money by any means necessary. Please pay attention to the negative reviews on here, they aren't just soured employees. These people are telling the truth. This is not a company you will be proud to work for.

Sick or missed days are handled with 12 'occurrences' it is .5 of one occurrence if you leave early from work or arrive more than 5 mins late. Which is not a bad thing since it is easy to plan out. Another example is if you are sick and miss 1 day of work you get one occurence, if you miss 2-3 days for that same reason it still only counts as 1. 

As for pay after each year it may increase by at least $1per hour based on performance, it is a $1 an hour pay increase for bilingualism.

As for work life IT COMPLETELY DEPENDS ON THE CENTER YOU WORK AT. Some centers have staff who can be lazy or rude and other centers are so much fun and such a great staff to be around  and wonderful management. 

As for management it also depends on your Operations Coordinator but for the most part they are very helpful or they will direct you to someone who can. 

As someone who worked with an unseen disability, if you are honest with your management and operations staff they can figure out how to help you best, if you need to miss a day or leave due to a disability they absolutely will help figure it out and you will NEVER have to use a sick day for leaving due to disability. It will just be written off. 

I will say as a con, depending on your teamwork with your group the day will fly by or drag, if you have a great group it will feel low stress but either way you do need to be prepared for a stressful environment when at work, but when you go home you never need to bring it home with you. 

Working for Carter was THE worst year and a half of my life that I wont get back. Their policies are so bass ackwards. If you're the type of person that doesn't take anything from anybody and doesn't hesitate to voice your opinion about things, you get put on a hit list. You can be one of the best phlebotomists they have, meet your numbers/goals, and no one gives any recognition. The minute you don't meet them you're interrogated. You can't trust anybody because snitches are everywhere. It's like you have to be a special kind of stupid to work for this company. People are petty. Even if your supervisor is wrong & higher ups agree, you're still the one that gets in trouble. Employees can get caught having (you know what) in the coach vans during a blood drive MULTIPLE TIMES & get a slap on the wrist but have a voice & speak up, you get fired. Everybody is drama filled & messy at the corporate office. There isn't a day that goes by without some mess popping up. That company is filled with THE MOST corrupt people, including the CEO. So many bad things has happened within the company and they just get paid off to keep their mouths shut. Whatever you do, please stay away for your own good.

Daily, I would run statistics from the previous days agent activity.  Using the data, develop a plan for mentoring and monitoring staff with the purpose of improving production and meeting the corporate recruitment goals.
With a strong emphasis on Lean / Six Sigma, we learned to evaluate daily production related to designed goals and the hour by hour production results.
Direct management was focused on meeting all goals, at all times for all the company objectives assigned to the department.  This focus more than often removed the human aspect of the position resulting in treating the staff as a number, rather than a person attempting to do the best possible job. 
The majority of co-workers were very helpful and concerned with doing the best job possible.
Having to let people, staff, that were truly attempting to perform to the best of their ability go from the company.
Working, training, and mentoring staff and seeing them make the connection to their efforts and the desired results.

A typical work day for me and my team consist of calibrating, performing quality control, and transporting equipment.
What ive learned from my job is the satisfaction of saving people's lives. The Equipment team and I are also responsible for transporting blood apheresis and plasma machines to any hospital within the D/FW metroplex. The patients lives literally depend on our effectiveness of transporting these machines, Managment depends on our effectiveness of delivering the machines, and also our skills in quality control and calibration of the machines for the mobile teams and at the 30 donor centers from D/FW to Weatherford and even Waco. My co- workers are the best people i could ask to work around, we all come from different backgrounds and when there is an issue theres nothing we cant solve. The most enjoyable part of my job is the travel, I love going to different parts of the metroplex and meeting new people. It just makes my love for this city greater

Strictly Production department is a trap and I should have noticed "mandatory overtime" since they never hire enough people to cover the amount of product that they bring in on a daily basis. What is advertised as an 8 hour shift turns into a constant 10 hour shift because you are at the mercy of blood drives ending in a timely manner. Since they have such high turnover the company never hires enough people to cover the 24 hour operation and it's an endless cycle of never having enough people to cover production with a reasonable workload. Oh yes not to mention the lack of decent working tools that help you get your tasks done efficiently are lacking. Everything from software to actual equipment to help you do your job are constantly falling apart or outdated by at least a century.

I really like what Carter BloodCare stands for and that it really helps people in the community, but as a phlebotomist in mobile collections we are treated like dirty gum on the shoes of the management.  The work is very physical:  unloading vans, lifting too heavy equipment, setting up, sticking/screening for 8 hours, then breaking everything down, reloading the vans, driving back to center.  The hours are long, 10-12 hours!  When I'm scheduled for an 8 hour day, I feel like it's a short day.  Sometimes if you're lucky you get an actual 30 minute lunch break, but don't always count on that.  Management has the weird managing style where they try to make you fear you're going to lose your job.  No cell phones allowed for mobile employees, no eating in the breakroom before going out on a drive and don't even think about trying to get time off.  This is a great place to work to get experience but don't get stuck here.  Get the experience you need and get the heck out!

Arrive at work, inspect the van, check schedule for that day, reveiew routes that will be taken during the day; determine amount of blood coolers needed to deliver to donor centers, call donor centers to see if they need additional supplies; conduct pick up, take mail if any, and return to center; management is direct with their instructions, allows me to improvise on schedule decisions if needed asl long as i consult with management, talk to everyone of my co-workers everyday for just a short period of time (relative to work and social); the hardest part of the job is Traffic Stress-you never know what you are going to encounter on the road, i enjoy being a part of the whole picture of our mission--saving lives through blood transfusion, although my part may not be as significant as other personnel, i know i have contributed to the complete mission of saving lives with my small contribution.

I started with this company in 2006 with very high hopes of retiring here. Over the past 7 years many things have changed that have changed my mind.  This company, I feel could use a lot more help with their management teams. If a director has never been trained on how to direct, how are they suppose to direct their managers to direct their staff? I feel instead of focusing on who made the mistake and pointing the finger, they could benefit more by doing more research on how the process became broken and come together to fix the breakdown and remain consistent and follow-up. Talk to the employees and not at them. Try to show that they are humans with compassion and let the policies put in place do their jobs. If your not going to bend the rules for all then don't do it for any. Don't get me wrong, overall it is an okay company to work for considering the business they represent, they just aren't very family oriented, to me.

Top Job Titles	Average Salary
Phlebotomist 3 salaries reported	$17.00 per hour
Senior phlebotomist 2 salaries reported	$20.70 per hour
Mobile phlebotomist 4 salaries reported	$17.00 per hour
Warehouse technician 5 salaries reported	$19.00 per hour
Project manager 3 salaries reported	$89,854 per year

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