truck driver

van driver

group leader

team driver

local driver

Carter Express

The worst thing here is that you dont get insurance untill 6 months, when I asked why I was told "drivers dont stay long and the ins. co is doing to much paperwork so its not avil. until 6 mo. with them. due to driver turnover rate"
Before I left I was getting 3800 miles in 5 days and 6hrs. best miles with any co. I have been with...but if I got caught at the scales it would of been on me. I was also getting 3 days off after the 5 days then I was told that I would only get a 34hr break due to lack of them keeping drivers. I have also seen drivers that wanted more miles but wasnt given them due to making the dispatcher upset.
The dispatcher control the Co. I know that may sound funny but when I asked to use the open door policy I was told several times no and that I should become a casual driver and I could get the time off I needed.. but that just ment I would ask to drive the same but with no insurance
They expect drivers to drive over the limits, I usually do but not 3800 in 5.6 days. they had electronic logs but soon realized the drivers would go over the limits and it was showing on the electronic logs and could not be made to look legal like a log book.
They also say no forced dispatch but then the options are like this: do you want "Michigan or Michigan" like the driver is stupid.

The company is great overall. My personal dispatcher was excellent. Good guy, prompt, kept me moving, could talk to him about anything even if it was just small talk or random experiences. Every terminal operates differently from the others so things could go sideways. But nothing is perfect, only left because I moved away from my terminal. Not a huge company so they may not have all the amenities that the bigger companies have, but everyone I came across said they loved it there and everyone was really friendly no matter what terminal I was at. Forced dispatch sucks since you have to run NYC, but it sucks regardless.  On the plus side, from what I've heard from drivers in other companies, they pay more to cross the bridge into NYC ($150) than other companies do. If you really want to feel at home somewhere, I definitely suggest Carter Express. They run Freightliner and Volvo trucks. Mostly Volvo. If there was a terminal in the east Texas area, I would've never left. Most people know you by name even if you're calling the main terminal in Anderson Indiana. The ladies at the desk usually even remember your driver code and truck number. With around 900 trucks, I think that's pretty good. 

This is your typical job where you take your experience and then you leave. I would not suggest working in 3PL until the management has changed. 

Job Work/Life Balance: None. You start with 0 vacation days. Make sure to negotiate vacation when you start. Even when you do have days, you must plead to take vacation and even then, it may not be approved. They JUST now implemented personal and sick days! You often are required to work overtime.

Compensation/Benefits: Compensation is average. Benefits are extremely poor.

Job Security/Advancement: If you do your time, they will find a way to give you a management title. If you are female and in 3PL, there are certain ways that you can rise up pretty quick.

Management: Poor poor poor. Many of the managers aren't qualified to be managers.

Job Culture: None. No Christmas parties. No happy hour. No bagels in the break room. You don't know many of the other employees in other departments. In operations, you are banned from having your cell phone out. Strict two 15 min breaks and an hour lunch a day. Work work work.

Not a horrible place to work. I think alot of people stay there because the pay is middle of the road. The benefits could be better though. Too much like a mom and pop operation though. Many times i see workers in the office Not being detailed about what they are doing. And management is not very good. When you start no one really trains you. They sort of just throw you out into the warehouse and let you fend for yourself. Warehouse is very small. Every second your avoiding a collision with somebody. And if you have any suggestions it's not a place that welcomes your opinion. I always had the feeling that I should just come in do my job and shut up. Like I'm just another warm body in there. I think better communication could help and people being a little less lazy would help. Also better benefits and a better training protocol for those that are just starting. Might not hurt too clean house a little too. Some of these people up here are a little too comfortable in their shoes. And it shows!!!

A typical day is moving trailers in and out of the docks and either parking them along the fence or taking them to the drop pad.
Management is chaotic and disorganized. You get your list from dispatch and can't do it because the supervisor continuously changes your assignment.
The culture is very chaotic. You never know what you're doing from one minute to the next. Drivers zoom around the yard like a racetrack.
The equipment is horrible. Most of the trailers are old and ragged. Tires are bald, doors won't close, brakes don't work on some or lockup entirely on others.
At lunchtime you either eat in your assigned yard truck or you can walk a good distance to your car. There are picnic tables by the time clock building, but no one uses them. Oh, and the time clock is one of those fingerprint types.
Overall, I wouldn't recommend this place unless you're desperate. You would be better off at Swift! Seriously, look elsewhere....

i have work here for two years. No one i repeat no one communicates with one another there desk could be right next to each other and they still will not communicant.The equipment is way older then they state you will start out in a 2014 and with the extreme turnover rate you can get a newer truck in six months. They do not give raises to there drivers and expect you to run as a OTR driver but tell you that you are local driver and yes carter express will have some people come on here saying it the best company and that is because they work at a different terminal with a less turnover rate, and better management. i am a driver at vandalia we a aways short 30 or 40 drivers and the company will put all of anderson in statistics on here to make them look better.

What is the best part of working at the company?
When you finally make it to the end of the workday and know you can get the heck out of there

What is the most stressful part about working at the company?
Favoritism.  Not being part of a team.  No communication n. People being jellyfish with no backbones

What is the work environment and culture like at the company?
Very toxic   You will be talked about and lied to by coworkers. And heaven forbid if you do your job and make others look bad you will be hated

What is a typical day like for you at the company?
Show up try to do your job. Get your stuff done. Then proceed to do the other jobs that no one else completed then try to make it to the end of the day without punching someone in the face

They're like an old fast food place trying to pay the bare minimum for an elite-level of work/work attitude. Horrible management, it's a constant dance of "how can we convince this person they're important but not compensate them for being important?" Your manager has the attitude of a teenager, DM is okay but plays too many games, corporate constantly tried to step in where they're completely uninformed and make "positive changes" they never follow through on. Also, the training is a joke. If you work here, you're going to get thrown into your job with nothing because so few people know how to train, and they aren't organized enough to get those few to work with the new hires.

They say you will get an evaluation raise, but it’s just an annual raise (if at all). Everyone gets the same amount no matter how much greater your performance is to the rest. You’ll only get recognition when you do something bad. Managers promise credibility to those that achieve excellence but the incentive never comes. So much favoritism amongst the managers. Dating amongst supervisors to employees which makes working a shift that much harder when the employee will slack off and not be told anything because of their relationship status. Do the bare minimum because no matter how you work and follow the standards you won’t get acknowledged for your hard work. 

If you want a place that micromanages everything you do here it is. This place micro manages your whole day for you. They will hire you for one shift but you won't ever see it. No they will have you work every iother shift but the one you were hired for. And training is just a joke. They couldn't train a person do do anything because they themselves don't know it. The upper management is a joke. they want to control everything that you do but won't help with training. either. Recommend to highly stay away from this place unless you want the stress and headaches of never being able to succeed.

Top Job Titles	Average Salary
Truck driver 327 salaries reported	$1,539 per week
Van driver 5 salaries reported	$1,378 per week
Group leader 3 salaries reported	$61,667 per year
Team driver 1 salary reported	$165,000 per year
Local driver 1 salary reported	$1,350 per week

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