technician

shop technician

warehouse associate

field service technician

rental manager

Carter Machinery Company Inc

There was often a disconnect between leadership expectations and the realities of modern marketing and creative work. Strategy frequently shifted based on stakeholder pressure rather than channel performance or audience behavior, making it difficult to build long-term momentum.

Work-life balance could also be inconsistent. Non-urgent requests regularly became after-hours priorities, and expectations around flexibility and in-office attendance evolved over time compared to what had originally been discussed during hiring.

In some cases, concerns around marketing practices, platform strategy, or compliance-related risks did not feel like they were taken seriously enough when raised internally. This created an environment where employees could feel pressured to prioritize speed and stakeholder satisfaction over thoughtful execution, including situations involving copyright usage, sweepstakes processes, and other avoidable reputational risks.

Turnover appeared to continue increasing, while concerns around management practices often did not seem to result in meaningful organizational changes. There were also situations that, from my perspective, reflected poorly on how some employees were treated during periods of transition or separation from the company.

While the Carter culture as presented externally is strong, my experience was that certain management behaviors made it difficult to consistently foster collaboration, role clarity, and long-term team trust. In practice, relationship management and alignment with leadership personalities sometimes appeared to carry more weight than clearly defined responsibilities or measurable performance.

What is the best part of working at the company?
They treated their employees as if they owned you. Never satisfied , always pushing . I left , because of how they made you feel. Safety was second to production and putting pollutants down storm drains that went straight to a local stream.. threatening you with discipline if you didn’t do what they said..and physical intimidation.. My supervisor was released for hitting an employee not long after I left..Their treatment during 2008 recession was beyond civility.. 

What is the most stressful part about working at the company?
The way they treated you..! They were good at making a promise with your butt  they couldn’t keep with their own..!

What is the work environment and culture like at the company?
Pure intimidation.. never good enough , never fast enough.. they gave time standards for work being done , if you accomplished task on time , they would change the time standards next time per individual. This made expectations different for employees doing the same task..

What is a typical day like for you at the company?
Felt like a labor camp..!my life became so much better after leaving..!

Typical day for a "management trainee" is doing the grunt work and paper pushing. If you have a manager like I did who doesn't communicate and never tells you when work has changed you'll be in for a long ride. Also having a manager that sucks up to the Area Manager and is gone half the day doesn't help. Their main concerns are when's lunch? and when does 5 o'clock get here so I can go to Green Top. Other departments were a great bunch of people. If I were you I'd beware of the Area Manager, he's a snake. No training at all. You are put in a seat and given absolutely no direction. 

All the technicians were great to work with. They knew when to work and knew how to get the job done. 

They let someone go who never called in sick but the person who called in at least three times a month was still employed. Management that was based off relationships with co workers not business. 

A typical day of work is general order picking and offloading trucks, I in my position, although expressing interest in wanting to learn more, have only learned basic warehouse skills, picking, packing, forklifts, will call. I believe the biggest issue at my location specifically is the management is not on the same page and don’t have the employees best interests at heart, anyone in a higher level has corporate greed. Management is never on time with anything, creates excuses and lies for every little thing and have expectations out the roof. There tends to be cliques that roam around the warehouse, everyone always starts rumors and start unnecessary drama. It’s like being in kindergarten all over again. The hardest part about the job is building the courage to go back, especially having to ask yourself “what’s next today” (meaning what will negatively impact the day today). Unfortunately the most enjoyable part of the job is clocking out and finally leaving

At first, this seemed like a great company and it was for my first year. After that everything changed that they stood for. Management and leadership were terrible at this company. They do not communicate effectively with their employees and often leave us with no recognition.  Work loads are unmanageable, and after several requests we were always denied help or overtime to complete our duties. Advancement in this company is only available in certain departments, and is not awarded based on experience and work ethic, more based on personal relationships. This has lead to a very poor work experience and environment. If you obtain an interview please do not take what they say  as true statements on their work life balance and great work environment. I would highly recommend looking elsewhere before accepting a position at this company. 

A typical day here at Carter is very busy yet rewarding. 
Starting out with the company I didn't know much about cat machines. But through the years I have learned how to be a technician and be a supervisor.
The management we have in place really cares about the employees
Carter will put new people through a tough interview process because they want the best.
The hardest part sometimes is the demanding nature of the customers.
The most enjoyable thing about my job is knowing at the end of the day that our team has gave there all for the customers.    

This has been the best move for my career. It has positively impacted my work life balance. The company geninunely cares about their employees. There is numerous avenues for growth in your career path. Carter understand that the employee experience is directly related to the customer experience and works hard to ensure that the employees are taken care of. The leaders value employee feedback. 
One of the many things I love about this company is the amount of teamwork done within a team and across teams. Unlike other places I have worked, there is no grief over chain of command. Everyone who I have come into contact with is always kind and willing to help. 
Carter machinery is a very productive and positive environment to work in. 

As a sales dealership first, it took us a while to earn respect as a rental division. But we’re here and it’s extremely fun to still be in the true rent to rent business and be able to set yourself apart as a dealership with additional service offerings and the CAT name behind us. 

Most sales managers are challenging but don’t seem to micromanage. Dealer principle/ Executive management is very aggressive with goals that sometimes don’t match available support and resources. But it’s evident that they listen to their employees and make every effort to accommodate where they can. The company genuinely cares about its people.

There are plenty of divisions within the company that allow mobility, and experience different parts of our business. 

The Management Trainee position is a unique opportunity allowing you to learn the various roles and departments within Carter. Being apart of the program has been an eye-opening experience, that may seem overwhelming at first, but it's reassuring knowing everyone you train with will take the time to answer any questions and thoroughly teach you what they do within there role. 

For the program, you must be willing to travel, ready to learn, network, and not hesitate to ask questions. The program overall shows how much Carter wants to invest in their employees and embrace the culture of servant leadership.  I would highly recommend working at Carter Machinery. 

Typically you come in and pull orders off a a hand held scanner.

I will be honest you don't learn anything new 

Management is non existent. You have to chase down your manager to try and get a raise and can take months to get one.

Workplace culture says they communicate but do not. They value safety but don't get sick then it is your fault. They are in in the process of getting automation so jobs will be getting cut soon

Nothing is hard it's brain dead easy

Nothing enjoyable

Top Job Titles	Average Salary
Technician 21 salaries reported	$34.00 per hour
Shop technician 34 salaries reported	$33.95 per hour
Warehouse associate 6 salaries reported	$24.19 per hour
Field service technician 30 salaries reported	$37.80 per hour
Rental manager 14 salaries reported	$31.47 per hour

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