cake decorator

crew member

counter help

cashier

cashier supervisor

Carvel Ice Cream

Working at Carvel was an unparalleled experience, blending the sweetness of ice cream with the joy of customer service. Firstly, the environment itself was delightful. The aroma of freshly baked waffle cones filled the air, creating an inviting atmosphere for both customers and employees alike. Each day brought new challenges and opportunities to showcase creativity, whether it was crafting intricate ice cream cakes or perfecting the art of swirls in soft serve cones.

Moreover, the camaraderie among coworkers was exceptional. We formed a tight-knit team, supporting each other during busy shifts and sharing laughter during quieter moments. Collaborating to serve customers efficiently and with a smile fostered a sense of unity and pride in our work.

Interacting with customers was another highlight of working at Carvel. From excited children celebrating birthdays to regulars who brightened our day with their stories, each interaction left a lasting impression. Being able to contribute to their moments of joy and satisfaction added a meaningful dimension to the job.

Lastly, the learning opportunities were endless. From mastering the art of ice cream sculpting to honing valuable communication skills, every day brought new lessons and growth. Overall, working at Carvel was more than just a job; it was a delightful journey filled with sweetness, camaraderie, and continuous learning.

I loved the job and how difficult it was when the store got busy. Until, I became manager and had to directly deal with the owner who was awful and clueless and made my job so much more difficult than it had to be. I was also transferred to the woodland park, NJ location when I became manager. The staff I was given was awful and I wasn't allowed to hire or fire anyone, even the employees that did not do anything except lock up at night. When I was working in the Clifton, NJ location, before I became manager, I was very passionate about my job. The fast paced and challenging environment appealed to my workaholic side. The store was also problematic in many ways which got my creative problem solving mind going, so there was always a fun challenge waiting for me. I also loved the customers and making people happy with their ice cream/cakes. One of the first cakes I made for the display went to a woman who was so excited because my winged design was perfect for her daughter's taste. I will never forget how grateful and excited that mother was. It was super rewarding to make people that happy and I often miss it.

Carvel was my first job.  For a long time I didn't get many hours but that might have just been because I had never asked for more.  At the time I had no real experience, was going to community college, and was fine working nine hours a week.  The job was really accommodating for my school hours.
I was part time.  A typical day at Carvel involved cleaning the store, and making cakes while attending the needs of customers.  Once all the cleaning and the cakes were done and you had some downtime, you were free to relax and read which I enjoyed.
During the summertime the evenings were busy.  There was a line to the door and you were rushing to get orders out as fast as possible.  A lot of stress and a lot of sweat.  During the winter time, the place was dead.  Maybe one customer every hour or so.  Once the cleaning was done I would just cuddle up by the space heater and read a book.
The job was pretty straightforward.  You did everything you expected of an ice cream parlor.  You served customers, cleaned, made cakes, and restocked things.

Working at carvel proved to be a great experience with a very pleasing social atmosphere centered in the community. The management was very good and the manager herself was a pleasure to work for with a very kind and generous heart. However, because  of such a big heart she sometimes became too lenient with other employees who did not always act as efficient and responsible employees. Although the work can sometimes seem like a lot between servicing customers, hand making all products, and cleaning the whole store multiple times throughout a shift with a meager pay of 10.75 an hour and a very high amount of tax taken out of eavh paycheck, the positive environment and kind customers made it worthwhile. I enjoyed working hard and felt accomplished after each shift. i enjoyed greatly dealing actively with customers and hope to find something similiar in the future.

Working at here has been an incredibly rewarding experience that allowed me to develop a wide range of professional skills. The fast-paced environment taught me how to manage time efficiently, prioritize tasks, and stay composed under pressure. I gained valuable experience in customer service, communication, and teamwork by interacting with diverse populations and collaborating with colleagues. Leadership and mentoring opportunities encouraged me to take initiative and think critically to solve problems. The supportive and collaborative culture made learning enjoyable and motivated me to continually improve. This position also strengthened my ability to multitask, handle challenging situations with professionalism, and adapt quickly to change. Overall, my time at here has been both educational and empowering, equipping me with transferable skills that will serve me well in any future professional setting. I highly recommend this workplace to anyone seeking growth, experience, and a positive team environment.

The first thing I must do when i start a shift is to wash my hands to ensure that the environment is clean and sanitary. Throughout a normal shift, my job is to make sure my fellow co-workers are being productive and always have something to do, while also making sure our customers are being taken care of in a timely manner. The most important thing that I have learned at this job is time management. While maintaining the cleanliness of the store, I have to keep an eye on my co-workers and customers, while also completing a list of things to do that my manager leaves me. The hardest part of the job, that I have been successful in dealing with, is the time constraints. With this part of the job, it has drastically increased my ability to deal with my time and how I use it during the job. The most enjoyable part of this job is having the ability to talk to every customer that walks through the door. I have always enjoyed meeting new people and learning new things and with this job, I have been able to do that everyday that I've worked.

I would clock in normally at 6 pm and i would either help customers immediately or clean the area (wiping down machines, sweeping, wiping counters. I would also stock toppings and ice cream mixes as soon as required. I learned how to interact with customers, prepare food, and maintain cleanliness and order in a fast paced environment. Whenever things were slow and there was seemingly nothing to do, a manager would show me something to do that I haven't learned yet, such as, writing down special cake orders for people, cutting boxes, sweeping the parking lot, how to process gift cards, etc. the hardest part of the job was working Wednesdays which was buy 1 get 1 free sundaes. By 8 pm the store would always have a line or two going out the door (especially in the summer months) and by closing time i would be exhausted. The most enjoyable part of the job was learning how to make cones, shakes, etc. and interacting with pleasant customers.

A typical day at carvel may vary, depending on the day. Some days my only job is to serve customers, others it is to produce novelties and cakes, and sometimes it is a combination of the both. Working at carvel has strengthened my customer service skills, being all customer complaints and questions are directed toward me. Carvel has also given me the opportunity to be a shift leader, giving me a chance to learn how to work well in groups, while leading the group. Management at carvel was lacking, leading to a somewhat stressful work environment at times, but gave me the opportunity to overcome a variety of challenges. My co-workers were always great to work with, and we all have become extremely close friends. The hardest part of this job was working with the lack of management, while the most enjoyable part was getting to work with people I love and getting to work with a wide variety of different customers.

The workload (other than Wednesday, Friday and weekends) is pretty easy. You don't have much time for breaks because you have to make products (ice cream cakes, ice cream sandwiches), but this can vary depending on if you work at a more/less known location. My management was pretty awful at times. They never gave us tip money even though we were underemployed. I would work Wednesday shifts (which are the most busiest because of BOGO deals) by myself and help a line of customers for 3-4 hours....just to close up by myself and put the probably $50 of tips go in a bank.

I definitely recommend working at a Carvel when it isn't summer if it's your first time with an ice cream job. The products become nice to make if you don't like sitting around waiting for customers all day like me. Only real issues I had with my experience were with management. 

A typical day at my job includes supervising the employees who are scheduled for that day. production and stocking the store with products. I am responsible for scheduling the employees, as well as payroll and ensuring the delivery of supplies weekly for the store. 

During my time here I have learned the importance of people skills and customer service. I have also learned to be flexible with scheduling. Working with employees who are in high school has allowed to maintain a fresh and joyful work place. Many of the employees are cheerful and pleasant when greeting customers.

The hardest part of the job is staffing. During the school year we lose employees and maintaining a full staff has become a challenge. However, working in customer service and engaging with regulars who you begin to know on a personal basis makes the job enjoyable.

Top Job Titles	Average Salary
Cake decorator 3 salaries reported	$18.58 per hour
Crew member 3 salaries reported	$16.75 per hour
Counter help 2 salaries reported	$16.50 per hour
Cashier 3 salaries reported	$18.50 per hour
Cashier supervisor 4 salaries reported	$18.50 per hour

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