maintenance assistant

lead maintenance

maintenance technician

technician

porter

Case & Associates

Overall, Case & Associates is an ideal company to work for in the industry. After three years with them and four in property management as a whole, I can truly say that I am quite satisfied with their team and the opportunities they offer. 

There is significant room for advancement within the company, more so than I have see at competitors as Case regularly promotes within. They offer comprehensive benefits (401k, health, vision, dental), 10 paid days off after one year of employment, paid holidays (including your birthday!), flexibility with scheduling/vacations, and overall just an excellent environment to foster development and growth of the company. 

The manager at my current location is incredible and unlike any I have had previously in any other industry. She takes pride in what we do, how the property produces, and the company in general. It makes you feel good and like the work you do is important not only to your property but the company as a whole. By both my manager and supervisor I have always felt that my work and achievements were something that were supported and addressed appropriately when needed. As far as favoritism goes, I do not necessarily see it outside of with some of the leasing agents. Management does have a habit of focusing on a limited amount of leasing agents that they feel produce well and trying to utilize them more than others; I think that we could improve by giving more individuals the opportunity to shine and show them just what we all can do. 

The most notable thing about Case is that they care--from the top of the chain to the bottom. There are no other companies I know of where the CEO/President/corporate staff can come onsite and know the names of the entire office staff. There's something about that which makes you feel valued, appreciated. It's also something that makes me never want to leave because it's a rarity acrossthe board. I sincerely appreciate this. Whether it is with team meetings, company Christmas parties, company trips to the Zoo or amusement parks, they do their best to acknowledge their appreciation for those who make their properties flourish.

The only main negative/drawback I have had at my time with Case is that the pay--at least at the leasing/assistant manager level--is not nearly as competitive as that at other companies. I could leave my current position and receive a raise of several dollars at one of the other properties in town and that can be frustrating given how much blood, sweat, and tears some can put into their properties. The same can be said for most of their commission/bonuses. I have worked for other places where I made less hourly and still made much more than I do now simply due to the structure of the commission system. With Case, they only pay $20 per move-in for commission and at first consideration, that almost seems unrealistic. A better system could be one which considers the price the tenant is paying on the lease, how long they are signing for, and then giving the agent a small percentage of that. This will incentivize everyone to recommend the longest lease term possible for tenants, provide higher rates (so less preferred employer discounts when not needed), and also offer their workers better wages. 

My only main advice for moving forward would be to consider the pay and commission structure; there is the potential to lose great employees simply because the pay can remain stagnant with Case over a longer period of time. 

For as long as I work in property management, I cannot imagine working anywhere else. Despite any minor inconveniences, Case is and has always been rather comfortable (from the time I joined until years later), and they truly do take care of their own. There's an obvious reason so many have stayed with the company for 10+ or even 20+ years.

My typical day at work is filled with variety, never a dull moment. Our office strives to have a fun and fulfilled work day. Here are some of the most common tasks that we are responsible for in property management. Rent Responsibilities. Tenant Responsibilities. Maintenance and Repairs. Knowledge of Landlord-Tenant Law. Supervising Responsibilities. Responsible for Managing the Budget/Maintaining Records.

Of all our Managers attributes are ones that set them apart, they are part of a team and they help each individual strive for excellence, this is often what drives our organization’s success.Our Managers are great leaders and have the ability to tap into an employees’ desire to make a difference in the world and positively impact all of our communities.

The Case workplace culture is positive and it promotes teamwork, they raises morale, increases productivity and efficiency, and enhances retention of the workforce. They foster collaboration and communication: They have a leadership and management style that encourages teamwork and open and honest communication.

I think the hardest part of the job is just making sure everyone stays happy and productive at all times through the good and the bad! :-) 

The most enjoyable part of the job is working my great Co-workers and Residents, we always try to laugh and enjoy our days with each other. If one person is down we try lift the other person up. The work is hard and can be fast paced but we try and keep it fun and positive.

As a porter you're responsible for different specific jobs depending on the newness and size of the property, however an overview of general job duties across the board are as follows:

-Keeping the property clean and trash free

-Maintaining the property pools or hot tubs cosmetically and chemically

-Delivering door notices to residents

-Exterior painting when necessary to maintain parking lots, curbs, etc

-Assisting the maintenance team when needed


This is a great entry level job to get your foot through the door as any sort of maintenance technician. They pay for the pool classes needed to get your pool license and it's very easy to get an insight into a problem on property, watch, and learn how the maintenance team handles it. If you're looking for a job that can provide great on the job training you want to use to further your career in HVAC, plumbing, painting, electricity, or general construction/repair either at Case or in some other work place then this also is a good starting position.

Management being on property during the work day makes it easy to communicate and stay up to date on what needs to be done.

The most enjoyable part of the job is that as a porter you are usually given overall tasks to complete (Like the ones initially listed above) and as long as you stay on task you will not be micromanaged. This makes it a very easy going atmosphere so long as you maintain responsibility for your work and jobs are getting done.

There was no quality training when I started and because there is such a high turnover rate with this company, everyone seemed to not know what they were doing. Having been with the company for almost 3 years, I saw defamation, favoritism, harassment and write-ups based on hearsay and even people being terminated because they were not liked by a favorited person in the workplace. Incredibly shady business goes on with upper management and they treat their leasing staff like pons that they can dispose of at will, there was never any sense of job security, even if you worked hard to prove yourself. There were constant mistakes on commission checks and constant changes to the commission policies that would prevent you from getting a good payout and the annual pay increase for leasing staff is a QUARTER. They have the lowest payout of any property I have ever heard of and demand the most from their leasing staff. Lies, deceit, greed, discrimination and incompetence in management are what I will always remember about this company. Unless you are in desperate need of a small paycheck, I would not recommend working here.

Case & Associate's seems like a prestigious company to work for, they're the biggest property management company in town. However, the pay and commissions for Leasing Consultants and Assistant Managers is extremely low for the amount of time you have to devote to the job. They have good health benefits which is a huge plus but overall working 40 hours minimum a week the pay still isn't enough to pay bills, and the commissions give just enough extra money a month to buy groceries and get gas. For working in an office at a 9-5 job and doing all the work and even putting in the extra effort of taking courses to get certified as a National Apartment Leasing Professional you would think you'd make more than enough to live, but unfortunately that isn't the case. Management and Supervisors are all very cliquey, and if you don't fall in their clique they will do everything in their power to run you off and make your working life a nightmare. I would not recommend working here as it stands now. The best thing I got out of this job was good health benefits and office experience to get a better paying job elsewhere.

At first glance Case seems like a dream to work for. It's not.  Favoritism is big in this company. You'll get treated like dirt and there is no one to trust because they are all in the same clique. An employee might be late a few times and get fired while another can be late everyday and not get reprimanded. The pay is all over the place. A new hire with no experience can get hired on making more than a 8 year employee with years experience. It's hard to move up if they don't like you. They'll tell you one day that your work is amazing and the next you'll never be good enough. If you're not the manager be ready to be blamed for anything that goes wrong on a property because they are above everyone else. I could go on forever with reasons not to work here, but I'll keep it basic. If you don't fit in to the clique of managers, overalls, and supervisors,  you'll always be expendable and thrown under the bus. You'll be reprimanded for things that aren't your fault because somebody else needs to save face. What you truly do doesn't make a difference because to them you don't really matter.

Too much trash talking and back stabing. Case and associates wichita. I have heard good things from the other states but there is som ething intrinsically wrong with the wichita organization. The property managers have no respect for the maintainance staff and act like they know more about the tasks of maintainance than the techs themselves. They talk down to you and do not value most peoples input. There is a very strong faction of "the good ole boys" and if your not in...well it'll be a hard road. They change management and staff at oh s so often you cannot develop a good team repore because no one ever commits because they'll probably be moving. They talk scrap on people they don't like and will move you without so much as a days notice. NO TEAM EFFORT AT ALL!! it is literally every man for themselves. Its not my job is the team moto! You hear it all the time.

Extremely cliquish.  I feel like I am in middle school on some days.  Lots of great people, lots of not so great people.  It is a good place to start but you will never advance with this company.  Over all, I would not advise working for the company unless you want to stay stuck in the same position.  If a manager does not like you, you are definitely screwed.  This is so sad because it could be a great place to work.  The owners have no clue what is going on at their properties because they are not located here.  If they knew some of the things going on, it would probably be different.  I have only been here a couple of years, but I am heart-broken at some of the things going on and the realization I will never go anywhere with the company.

I have tried working for other companies throughout my career in Property Management just to see what else is out there however, I always come back to Case. I have worked for Case over 10 years now off and on and would never want to leave and work for another company in this industry. If you work hard and have good intentions they treat you like family. I have seen other reviews talking about favoritism and although I cannot speak on others behalf I know that people stay at Case for long periods of time and when you work day in and day out with someone for twenty something years some may call it favoritism I would call it trust. Scott Case is truly one of the nicest most genuine people  I have met and could not ask for more from the upper management team.

Typical Day at work- Responsible for the overall appearance and performance of the property kept me very busy and always multifunctional.
I learned how to manage a staff of 10 people as well as a 426 unit property. I learned  many new skills including the financial tools to run a successful as profitable business.
Workplace Culture- Always fast paced but enjoyable and I loved the new challenges everyday.
Hardest Part of the Job- Not being able to depend on others to have the same work ethic.
Enjoyable part of the job- Training new people, working with numbers, always having a challenge especially when I had to manage the construction crew when the complex was being built . I loved leasing apartments and learing new things everyday.

Top Job Titles	Average Salary
Maintenance assistant 2 salaries reported	$19.75 per hour
Lead maintenance 2 salaries reported	$29.25 per hour
Maintenance technician 2 salaries reported	$19.25 per hour
Technician 2 salaries reported	$24.50 per hour
Porter 1 salary reported	$15.50 per hour

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