truck driver

diesel technician

diesel mechanic

equipment operator

customer support representative

Casella Waste Systems, Inc.

A typical day starts @ anywhere between 3:00am - 5:00am as a driver & you will complete 1 or LOB's (lines of business) typically 1. The day is anywhere between 7-14 hr, with 10-12 hr being the overwhelming majority. 52.5-57.5 hrs per week is the norm. 
Casella is not afraid of overtime (paid after 40hr) and they reach you multiple lines of business fairly quickly, and with learning each new line of business there comes a pay increase. Casella drivers participate in career pathways which offer frequent increases in pay and opportunities for advancement within Casella.
Casella offers outstanding health insurance, dental, vision, retirement and Casella stock purchasing plan.
Casella is the largest waste management company in the Northeastern USA. Casella is a good place to work if you want to work hard and feel like you are making a difference. They have great management for the most part that is easy to access, even at higher levels... You see the operations supervisor multiple times daily, and the operations manager/site manager 3-4 times per week if not daily. 
The only negative about Casella is that a lot of the work done is high risk... Meaning we are operating big machines (trucks) on high speed highways & interstate on minute & next minute you are operating in tight downtown alleyways and private driveways. It's not a great job for the brand new driver as a lot of what we do takes planning & experience to do safely and efficiently, also we face winter conditions and slippery roads and pathways 4-5 months out of the year.
This is not a job for anyone who doesn't like manual labor or physical work, or anyone who doesn't like the outdoors or winter conditions.

All in all, I'm glad I took the job for Casella versus something else. It's a job you can take pride in doing, you help keep your city, town & state clean and trash free !

I started as a driver and 10 months later I was promoted to an ops supervisor. I was promised I would have training as to what I was supposed to do as an ops supervisor and never got that training. I suppose it was because I was in a truck doing a route every single day. In the year and a half I was an ops supervisor, I was probably in the office maybe a total of 3 months combined. The ops manager and supervisor are the two that get the short end of the stick. If a route doesn't finish, the ops manager and supervisor are the ones to finish it. Oh you have a family? Good luck, you'll never see them. There is absolutely NO work/life balance. If you say you can't work when needed (on a Saturday) to finish a route that didn't finish during the week, you're the bad guy. You can't work 70+ hours a week? You're the bad guy. You get vacation time, but can never use it because then a route won't get covered. Management within the division does not care about any of the employees there and it shows. If they did, there would be a lot less turn over and complaining from the drivers. When a sales person that had been there for 10+ years says to you "this place has been the same in the 10 years I have been here, nothing will ever change", that's a problem. You never get a "thanks" or a "hey nice job", it's always "do better". The trucks are over due for replacement. The mechanics can't keep up with all the maintenance request after each route. Therefore, the trucks just get worse and worse. They break down almost on a daily basis. This is the worst company I have ever worked for and I am so glad I am out of there.

I have worked a variety of jobs but this is the best by far. They support a drama free, inclusive, supportive workplace and it shows! 

Training is amazing! They don't skimp on the time and effort they put into your success. Plan on 3 to 4 months of training and support to ensure you feel comfortable and knowledgeable in your new career! Ask questions because they will answer them, no matter how trivial you may think they are. They really do want you to succeed and provide the tools for you to do just that!

The work environment is one I have never experienced. No drama, they don't tolerate it. Once you move from the training center to HQ you find the support isn't left at the training center. Everyone is here to assist and help you continue to learn and succeed. It's refreshing!

Compensation is the best I've seen for a call center. Good hourly wage well above minimum wage plus commission for sales of roll off containers (they call you, no cold calling on these people!). 

You will work, so let's not pretend this isn't a job. Some days can be super busy and you may take upwards of 100 calls, but the majority of those are going to be amazing customers. There will be the occasional escalation but even they are easy to handle and Casella gives us tools to help them. 

I chose Casella because I kept meeting people who worked there and had NOTHING bad to say. They loved their jobs, what they do, the support they received, and I see why! I am so looking forward to many years with Casella and all this career has to offer!

I’ll just start with this, if you’re thinking of starting a career here as a driver Don’t. I spent over 8 years at the Middlebury division . Right now they have the worst management I have ever seen. From the high school drama, to the being micromanaged by someone so incompetent that you have to wonder how they have even made it this far in life. I have seen the management put down pretty much every employee down from behind their backs. So don’t think they won’t do it to you cause they are. From bad mouthing the Sales coordinator, all the way to bad mouthing the drivers and mechanics. Even the same ones that they sit down and eat lunch with everyday. I went from a highly motivated and hard worker to someone that was contemplating quitting everyday. Most days I’d sit in the parking lot for an hour before forcing myself to clock in. This place will preach safety, but laugh it off when you come to them with a legitimate safety concern. Safety is not first here they could care less about you. At a time when there is a shortage of drivers and probably the highest turn over rate I’ve seen you think upper management would look into the real cause of it. So many people have came through the doors that it was pointless to even learn names. 

What is the best part of working at the company?
Where is the leadership? Where is the training department? Where is compliance department? Where is the Human Resources department? This place lacks structure. The operations supervisor is weak. This is a perfect example of how the prison inmates run the prison. I’ve never seen such lazy supervisors who bury their heads in the sand. They avoid tackling major issues and sweep it under the carpet. Their word means nothing. Morale and retention is low. The trucks I drive are old and ready to be canabalized for parts by a scrap yard. Half the trucks have no air conditioning. The facility is a mess. The pay isn’t up to current standards. The dispatch is missing and does not distribute runs equally. Overtime is paid after 40 hours instead of daily after 8. Casella is a good company. But this place is not a good example. I’m transferring out or will go somewhere else. 

What is the most stressful part about working at the company?
No leadership. It’s hard to get anything done. Favorites even are not drinking the koolaid 

What is the work environment and culture like at the company?
Horrible. Worn out equipment. Low pay. Constantly expected to do more for low pay. 

What is a typical day like for you at the company?
Long and frustrating. No a/c in my truck. Shop takes to long to repair or they just keep saying that there are no parts.

A typical day depends on your position. Are you a driver? Slinger? Heavy equipment operator? I was a slinger for my time at Casella. Sometimes my days would go by smoothly and fairly. Other days  they would not. It all depends on the truck you are in(Side Arm, Rear Loader, Front Loader) and the driver you are with. Some drivers are very considerate of other’s issues throughout the workday. Other drivers will outright ignore requests for assistance. This can hinder your performance and speed of safe work. Quite a few unsafe working conditions at points throughout my employment there. I have been run into barrels, tree limbs, etc while riding on the back of truck. Unsafe speeding was a constant issue while riding the back of the truck and while in the cabin.  Be prepared to work normal full time hours 40+ a week. There is required overtime. You are compensated fairly for the hours worked in OT after 40 hours. Overall, it seriously depends on your position. If you want a CDL and are willing to work lots of hours for 3 years go for it. It’s a great opportunity in that case. Otherwise weigh your options because it could be a rough ride. 

What is the best part of working at the company?
The pay is the best part and the friendships that were made. 

What is the most stressful part about working at the company?
Poor management, no communication, and constant changing of the way things are done. Management does not have their employees back and only look out for themselves. You are not allowed to speak up at meetings if you disagree with something and will be threatened with being escorted off property. Since January 1, 2025 they have lost 4 drivers. One driver put his 2-week notice in and was told the next day they were not honoring it and then put in his file he was "terminated". They are sneaky, and unpredictable. They take the great workers for granted and are never held accountable for their actions. This new management is running this division into the ground. No amount of money is worth working for the Hermon division. Its a live circus.

What is the work environment and culture like at the company?
The coworkers are great, but no one is happy. They expect way more from their staff than they will ever give.

What is a typical day like for you at the company?
feel like you are constantly walking on egg shells

The job itself is not bad, liked what I did for the most part. This location lacks structure, and also lacks management that cares about structure, or anything for that matter. The vacation time sucks, but the pay and other benefits such as health insurance were pretty good. Management didn't care about fixing things the right way, only patching things along to get them by until they inevitably break down again. Zero repercussions and accountability. In my time there I saw more than a handful of things that are fireable offences at other similar companies, that when brought up to management you're told, we will speak to the party involved, and nothing more happens, if that. Some of those things being safety harzards or concerns, or improper repairs or diagnosis. Unfortunately as a result the safety of the trucks and ultimately the drivers who operate them suffer. If you're not part of the good ole boy crew then good luck, cause they have the place wrapped around their finger. Shop also lacks a lot of necessary equipment and tooling for the operation they run. 

What is the best part of working at the company?
Company as a hole is no good in my opinion. Dislike the fact that it’s a corporate  nightmare. I prefer to work for smaller/mom&pops company’s that treat you like family instead of being a number to people that don’t genuinely care about their employees. I’ve seen a lot of messed up stuff there during my 4yrs and if you plan to leave don’t give a notice bcz they will just let you go. Kind of crazy, didn’t happen to me but watched it happen to a dozen or so ppl that left. Now that should tell you something. They go through a lot of help, why well you may ask, bcz your just a number and they genuinely don’t care about you. Operations is a joke and a bunch of fools… wouldn’t recommend Casella to anyone, I would say go flip burgers first!

What is the most stressful part about working at the company?
Making sure job is done before a storm comes down on you!

What is the work environment and culture like at the company?
Well it’s a corporate nightmare 

What is a typical day like for you at the company?
Making sure my work is done before I left

Terrible place to work, bad management, trucks are out dated and constantly break down, shop and shop equipment is light years behind for the day and age, boss has been there 20 years and believes he can walk on water. Two faced guy and picks favorites very smart guy but total narcissist. Management is so poor they have mechanics throwing trash curbside in snow storms and they wonder why they can’t retain anybody. If you’re into yeye yelling and second cousin dating this is your crowd. Very dirty and unclean place. Boss will try to make you pay out of your own pocket for mistakes you make even if you’ve never been trained on equipment. If you respectfully put in your two weeks notice boss will belittle you because he has little man syndrome and also because he knows he can’t hire anyone because this place is nasty and won’t pay you for your work. A lot of workplace conflicts.

Top Job Titles	Average Salary
Truck driver 484 salaries reported	$25.38 per hour
Diesel technician 216 salaries reported	$32.53 per hour
Diesel mechanic 48 salaries reported	$31.88 per hour
Equipment operator 177 salaries reported	$23.76 per hour
Customer support representative 86 salaries reported	$21.25 per hour

Working at Casella Waste Systems, Inc.: Company Overview and Reviews

Casella Waste Systems, Inc.

Casella Waste Systems, Inc. Ratings

Popular jobs at Casella Waste Systems, Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected