food & beverage cashier

security supervisor

player services attendant

cage cashier

it technician

Catawba Two Kings Casino

Working in the security department of a casino that is still fairly new and still expanding has been both rewarding and challenging. Since the property has only been open for about four years and is still building the main casino floor and hotel, the environment is constantly changing—which has its pros and cons.

What I Appreciate
1. Growth Opportunities
Because the casino is still developing and new facilities are being added, there are plenty of chances to grow with the company. People who work hard and show leadership can move into roles like surveillance, investigations, supervision, or training. I’ve seen several internal promotions, which shows the company prefers to develop its own people.

2. Being Part of the Foundation
Unlike older casinos where everything is already set in stone, here we actually get to help shape procedures, policies, and standards. Our feedback is taken seriously, and we have input in shaping how the department runs long-term.

3. Close Team Environment
Since we started small, the security team is tight-knit. We know each other well, help each other, and communicate more than departments in larger, established casinos. It feels more like a family than just coworkers.

4. Modern Technology
The casino uses newer surveillance systems, access control, and reporting tools. Working with up-to-date technology makes the job more efficient and safer than places that rely on outdated equipment.

5. Job Stability
Casinos are high-revenue operations, and security is essential. Even in early growth phases, our department is considered a core part of the business, so I feel secure in my position.


Challenges I see
1. Constant Change
Because the property is still expanding, policies, procedures, and even physical layouts change often. Sometimes it feels like just when things get settled, something new is added. Flexibility is a must.

2. Scheduling and Staffing Growing Pains
Not all positions are fully staffed yet, and with construction going on, security is sometimes stretched thin. We occasionally cover additional duties or shifts due to short staffing.

3. Construction Environment
Working while major building projects are happening can be chaotic—noise, dust, limited access points, and increased contractor traffic makes security more complicated.

4. Still Developing Our Identity
We’re not a small startup anymore, but not a “fully mature” casino yet. Sometimes there’s a struggle between old processes and new expectations, and leadership is still building long-term structure.

5. Pressure and High Responsibility
As the property grows, so does the responsibility. We deal with money, guests, contractors, emergencies, and compliance. The job can be high-stress, and expectations are rising with the expansion.

Overall
Working in this security department has been a unique experience. It’s not just a standard casino job—we’re helping build something from the ground up. The environment is fast-paced, sometimes unpredictable, but full of opportunity, learning, and long-term potential.
If you’re someone who values stability, teamwork, career growth, and being part of a developing property, this is a rewarding place to be. But if you prefer everything to be already established and never-changing, the constant growth and construction might be overwhelming.
For me, being part of this casino’s journey—watching it grow from a temporary setup into a full resort—has been exciting and worth the challenges.

To anyone with casino experience:
Hour strings
Fair EO policy
Fair point system 
Tokes consistently 25+
Good bonuses 
Very strong benefits package 
Tribal, but is equal opportunity 
Solid management 
Dual rates actually get a good balance based on their preferences.
One of, if not the best shift managers on swing. Genuinely a very strong leadership team for swing shift.
Director of table games has made every decision based on what's actually best for the dealers and has shown himself to be approachable and very capable.

Every single dealer has stated this is the best house any of us have ever worked. They really are for the employees, not just about their pockets. 

To anyone looking to become a table games dealer:

This is a very specific market, it may not be for everyone but if this job is for you, there is no better place to start. It is a career to be proud of.


Two Kings Casino is an alright place to work, but it has plenty of internal issues

typical day of work- walking around the building, fulfilling your role as best you can for your shift, be mindful of patrons as you roam

what I learned- casino life takes up too many holidays, takes away from time with your family

workplace culture- most of the EVS team were great people when I was working there, problem was that there was a lot of drama going on around the building

hardest part of the job- cleaning bathrooms, cleaning machines from top to bottom on first shift when I worked that shift

most enjoyable part of the job- meeting people who were nice to the employees, a bit of a rarity in the facility

Leadership frequently makes reactive decisions that negatively impact staff morale. Team members are disciplined for management’s own missteps, and there is little transparency in decision-making. Offers have been withdrawn from candidates after they had made personal and financial commitments to relocate, which reflects poorly on the organization’s professionalism. The environment feels unstable, and those who question inappropriate practices are often let go. This is not a supportive or sustainable place to build a career.

Management isn’t good, you get attendance points for being sick with a doctors note, they don’t care if you’re family is passing you will get pointed for missing days for that too. A lot of he said she said going throughout the entire establishment. HR will not return phone calls or emails about concerns or complaints you may have, they fire people via text message 25 minutes before their shift starts. VERY cliquey and judgmental of others. The work was super easy, just a very toxic work environment and the pay isn’t really great. They don’t drug test though. 

The day usually go by fast while working everyone is selected a area to clean during shift hours and management is amazing, they got food in EDR (Employees dinner room)  in case you haven't ate, free fountain drinks, get paid for your breaks! You can't beat it! It's definitely worth staying at this job. The hardest part have to be patrons knowing your cleaning and decide to still leave a mess that could've been avoided and mostly working on the holidays! The most enjoyable part will have to be being able to talk to the patrons and just wish them the best luck!

I've been in security for 19 years, and every one of those days was boring; UNTIL I started at the casino.

Every day, I'm excited to go in to work because I never know what I will encounter. Even on the 'slow' days, there is always something that makes me laugh or say wow that just happened?

I doubt I could ever go back to standard security after working here, but that's not really a concern since I don't plan on leaving here until they wheel me out!

The hardest part of my day is the amount of walking I do, but even that seems to get easier every day as I get myself back in better shape.

Management is very accommodating and will help with scheduling changes. There is Eo available every day for 2-4 dealers who need the night off.  We accumulate over 3 and 1/2 weeks of pto the first year.  Workplace culture is excellent, most dealers seem to enjoy their job. Great starting hourly for dealers compared to other houses. Tokes are good but can be better with more experienced dealers coming on board. Overall a great workplace. 

What is the best part of working at the company?
Working with the public, and every day being different then the last.

What is the most stressful part about working at the company?
Nepotism, and the daily badgering of the others you worked with of the Catawba tribe that where power tripping.

What is the work environment and culture like at the company?
Sad unhealthy that it started out enjoyable, and quickly failed.

What is a typical day like for you at the company?
Walking and walking miles and miles around socializing with the public

Typical workday: Stressed out because you are expected to be good at your job within a week. Management is a joke. Training is virtually non-existent. You get several different people showing you what to do but they all do it differently. Same job, too many ways to nail it down. Let's not get started on the cattiness, including management. This place is a nightmare! I hope you don't make the same mistake i did by thinking this place would be different from any other. Don't kid yourself. But if you do, best of luck!

Top Job Titles	Average Salary
Food & beverage cashier 3 salaries reported	$27.08 per hour
Security supervisor 2 salaries reported	$23.28 per hour
Player services attendant 7 salaries reported	$17.81 per hour
Cage cashier 2 salaries reported	$17.34 per hour
It technician 1 salary reported	$24.53 per hour

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