registered nurse

residence manager

direct support professional

care manager

associate director

Cds-Monarch

At CDS Monarch as a support specialist I have learned to become the company's eyes and ears. I take care of a very vulnerable population that often times cannot advocate for itself and that becomes my responsibility. As the night staff, I have become responsible for the overall health and safety of the individuals I take care of. I have 24 hour nursing on call to rely on for situations I feel I may not be able to handle.. My 18 years as a volunteer firefighter and 12 years as a past EMT have helped me identify emergencies and safety concerns. I generally work by myself from 11pm to 6am putting the house in order and making constant rounds so I work very well without direction. At 6am my day co-worker comes in and we are a very good team at getting the individuals up and ready for their day. The hardest part of the job is always remembering to be patient and to try to see the world through the eyes of someone with developmental disabilities. To them brushing their teeth could be the most difficult thing they've ever done. The most enjoyable part of the day is the big hug and "I love you" I get from one of my individuals that has done a 360 degree turnaround. I truly love the people I care for.

It’s a ok place to work. The pay is not sufficient compared to the stress & work employees face. The management bonus is too small & Union staff don’t get enough recognition or bonuses or a sign on bonus like other companies.The company is more concerned about having bodies at a group home vs having good employees. Management is horrible and staff are not managed so it creates a bad morale for the few good employees.  HR is horrible & incompetent to say the least. There’s no extra pay for risking your life through the pandemic. Advancement goes as far as management & then you’re stuck. Management is not supportive, if you bring up any issues they make excuses or deflect to what they think you do wrong. Communication is horrible, management doesn’t know how to properly talk to people or approach situations.  I don’t think a plan was executed well with protecting employees & individuals from Covid. The positives are they are flexible if you have a family, requesting & receiving time off is easy, the individuals become your 2nd family & it’s job security. There’s also a Union that is willing to protect staff. 

always busy bringing in new hires to complete paperwork, lots of applications to process and other paperwork run errands , work the front desk schedule appointments for back ground checks and physicals.
Management does not give you the support you need to be successful, they don't listen to employees and I have seen a lot of great employees terminated for false allegations because they knew their job more than the presiding managers, a lot of unprofessionalism from upper management.
I have worked with some awesome caring people, and helpful, a lot of staff would come to me for advice or direction as I had worked for the company for many years and was always willing to help.
Just watching great people who did a great job being terminated.
I have a big heart and I got to share it everyday with some wonderful developmentally challenged adults who inspired me on a daily basis.

This company pretty much made me quit because it got to the point where all the employees, higher ups, communication, disorganization with in the company became too much. They don’t really show they care about the DSP’s. Yeah post cards and thank you notes are nice but for what we get paid, and what we do and have to do even sometimes or most times more it isn’t enough. I worked with people that have been apart of the company for 10+ years and made a dollar and some change more than me. The things that people go through in this company is crazy. On top of the residential houses are a disaster especially during the pandemic that really put everything in perspective for me. The only reason I stayed 4 years were because of the individuals and I at least had PTO and some benefits. Do not expect anyone to look out for you, and trust no one. 

What is the best part of working at the company?
Absolutely nothing. No breaks, pay sucks, management sucks and you get beat up and no one cares.

What is the most stressful part about working at the company?
The horrible management, getting beat up and the fact that no one cares about you and there's only 12 staff to 100 individuals. Wouldn't recommend this job to my worst enemy 

What is the work environment and culture like at the company?
Horrible. The staff is always backstabbing each other, constantly at each other's throats, getting beat up by the individuals and the management and higher ups do not care, they just keep bringing more and more individuals in.

What is a typical day like for you at the company?
Absolutely crazy, constantly getting beat up, bathroom runs, things getting thrown around the room.

The upper management do not care about their direct support staff, they are worked like dogs and don't care. Managers in the residential facility only care about their job security and no one else's. Management is VERY unprofessional, they WILL play favorites and they WILL have "high school" drama, no matter they're age. Management in the residential settings are constantly "saved" from their mistakes by their assigned upper management. Inappropriate interactions with the individuals, CONSTANT verbal abuse, let it be staff to staff or staff to individuals. Upper management will do nothing about anything. DO NOT WORK HERE, YOU WILL REGRET IT.
The only reason I stayed as long as I did was ONLY for the residents.

With so many employees, each with their own individual personalities, it can be difficult to come up with customized performance review feedback in a short time span. Despite that, employee performance review phrases remain essential for the future development of your team. 

These performance reviews support you as you acknowledge the work of your employees. At the same time, they also help you point out any areas where workers need to grow or change a specific type of behavior that might be detrimental to their professional results. 

Having ready-made performance review samples on hand eases the work of superiors and HR managers who are constantly faced with having to choose the right words to keep a worker motivated.

A typical day at work started at 8 am.  We would all come together for morning exercise. I was in charge of morning exercise; I played fun upbeat music on Mondays. Tuesday -Friday each module would have a chance to pick the music we'd exercise too. This was a great way to get our day started. Once back in the module we'd get ready for the day. I was the supervisor of two modules. I had five staff and 16 individuals. 
I learned that having  IDD/DD doesn't stop you from dreaming and wanting the best in life.
The hardest part of the job is not always having the resources needed.
The most enjoyable part of the job is watching the individuals I support to accomplish their daily goals.

I had no previous experience with the I/DD population, but was given extensive training and support going into 6 plus months of working there. There was always someone to assist me with questions and completing my job duties.  Felt really connected with individuals, and really got to know them.  Got along with everyone despite being extremely shy, with some exceptions that I worked through.  Felt like I was thriving and growing personally and professionally. Left to finish BA requirements elsewhere, would return if location were more convenient for me.  

As a Speech and Language Pathologist at CDS Monarch, we train new employees and current staff on safe swallowing techniques as well as the different diet consistencies of the individuals. We also provide direct one on one speech therapy services in the Article 16 satellite clinics. We work closely with the Nurses, Dietitian, OT and PT to ensure the best overall quality of life for all of the individuals that we service. The staff and management are supportive. The overall work environment is positive and fun!

Top Job Titles	Average Salary
Registered nurse 6 salaries reported	$38.50 per hour
Residence manager 3 salaries reported	$62,124 per year
Direct support professional 2 salaries reported	$19.63 per hour
Care manager 3 salaries reported	$23.50 per hour
Associate director 1 salary reported	$71,500 per year

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