licensed practical nurse

registered nurse - dialysis

nursing supervisor

nurse

licensed vocational nurse

Centers Health Care

When I first started at Hammonton Center I was hoping that this was somewhere I could settle for a long time. I shortly realized that this is a terrible place to work. I understand that you are going to be short sometimes (it's the medical profession), but just about everyday you are working short. The amount of staff to patient ratio is dangerous, and you're putting your license on the line just about everyday. You NEVER take a break, because they work you to death. The amount of work required of you in one shift is unheard of. If you don't finish your work you're supposed to pass it to the oncoming nurse, because they don't want to pay you overtime (we will get to pay soon). Well guess what? Most of the time the staff does not do it because "it wasn't their work". Then when you come in the next day you get in trouble for the work that was not done that you passed on, even after being told you're supposed to pass it on because you need to leave at the exact time your shift ends. If you stay past your clock out time you won't get paid for it.  They set your clock back to the time that you were supposed to leave (totally illegal but they do it). Let's get to pay... Pay is around average of what you would get anywhere else. Your checks at Hammonton Center are almost NEVER right. They beg you to work all these hours(because they are so short staffed), and come pay day you're finding your way to HR to get what's owed to you. About 3 years ago so many people reported them to the Labor Board that they came in to do an audit of the place some people received thousands of dollars that Hammonton Center never paid the employees. Hammonton still owes me money. I've been waiting 2 months to receive it. Some people appreciate their employees. Hammonton Center doesn't. They are the most unappreciative people I have ever met. Some people go above and beyond for this place, their patients, work when short staffed, and you never hear a simple thank you. This is just the worst place I've ever worked... The staff don't stay...  Some staff members work one, two, three weeks before they just quit. You see new people every week. They promise you certain rotations, and they never follow through... Once I got suspended over a text message, and they didn't say why, I had to call and find out myself, if you're going to suspend someone over a text message the least you can do is add why you're being suspended to the text, if you're going to do it over a text...(so unprofessional to do in first place). Upper management has favorites, and they sweep things under the rug, and watch out for themselves. Do yourself a favor RUN!!! I haven't even told you half of it...

What is the best part of working at the company?
No uniform wear whatever scrubs you like

What is the most stressful part about working at the company?
Disorganized from the top down. Bonus checks bounce. Sign on bonuses are a lie. Always short staffed and trying to find supplies is a chore. No clear directions/instructions or communication. No clarity on who to call for each department, no extension sheet. Just running around trying to find someone who can answer simple logistics questions. Unable to print forms if you need to transfer a resident to the hospital. You have to rely on there being a unit manager or supervisor with access. This wastes time in emergencies, and often nurses are pressured to not send residents to the hospital regardless of the severity of their condition. Unsafe and unethical. 

What is the work environment and culture like at the company?
Rude and  unprofessional… most are not willing to help or work as a team. People disappear off the unit floor for long periods of time, often leaving 1 nurse to the whole unit, when there should be 4 nurses 12-16 aides and 2 unit managers.

What is a typical day like for you at the company?
Chaos constantly. Constantly being demanded for something. No time to take the break that they dock you for. If you try one time to take a break, they start asking where you are and telling you that you have to come back. There’s nowhere to go to get away from residents while you are trying to document, and they constantly come to ask for random non-emergent things. Not a big deal, as I like to do extra to show residents I care, but the workload is too demanding, that there’s no time for that. You can’t have so much as a bottle of water in any work/unit area but there’s rarely an opportunity to leave the unit floor to get a drink or use the bathroom. Most supervisors push off everything onto floor nurses who are already over tasked with their assignments. A regular routine day without falls or incident reports still leaves very little breathing room for the nurse if anything out of the ordinary does come up. 30 patients with dementia and behavior issues to 1 nurse and often only 1 aide, is unsafe.

The management staff in the kitchen at the cooperstown location is horrible. They pick and choose who gets in trouble. Pick and choose who they let sit around and do nothing all day. They hired a new supervisor that doesnt actually do work in the kitchen. He acts like a clipboard supervisor. Lied about staff getting linch breaks when they didnt and he was no where to be found. Didnt know when food was done being cooked. Doesnt know how to cut veggies. And as a person who has previous experience sure doesnt seem to have any. They hire anyone and everyone because they cant keep staff. No one follows dress codes. People pick and choose when and where they feel like working that day if any at all. They have workers who yell at other workers and call them names with no consequences for their actions. They run out of food all the time and have to always go to the store to buy things. They are always filling in blank temp sheets for people just to make it look like they are doing their jobs as a boss. Even had me fill in blank areas even on days i didnt even work. People dont date things in fridge. Nurses get caught sleeping in closets and in residents rooms and still have jobs there. They fire anyone who reports abuse or neglect to the state. They have kitchen staff that feeds residents the wrong diets and they still work there even though they keep doing the same mistakes. The kitchen is disgusting and the agency staff that they have there most of them just sit on their phones all day in residents rooms and in dining room and refuse to pass out food and drinks when dietary staff sint supposed to and then report dietary staff for passing out food when they should be but refuse to. The kitchenettes on each unit are disgusting. And filthy. They refused to pay me for a lunch that i filled out a slip for because the dietitian and new supervisor were the ones on duty and didnt want to get in trouble for the things they told me. So they lied and when i told them not to ask me to do doubles and work extra they decided to let me go before my 90 days were up the following week. I have so much more to say. Feeling like reporting the facility to the state. But the state is there already.

I worked at Schenectady center for four months. The new people running it and managing it only care about money, not the staff or the residents. Consistently working short and consistently working under conditions where even if your putting your best foot forward you aren’t appreciated! During the last two weeks of me being employed there I realized how much the employees and their well being really mean. Through this entire pandemic I worked every single shift that I was supposed to never called out and I expected to be handled a lot better. So since the first time I was paid I recieved my checks via direct deposit well this particular week my money didn’t touch my account. I contacted the lady who does payroll and basically was getting the run around for the entire day and was also ignored and didn’t end up getting a check printed until well after 4pm that Friday. I still never got a solid reason behind that. The following week it was Wednesday I asked payroll would I be receiving my check via direct deposit or paper check I was told things would be back to normal and of course that was a lie. Friday morning comes still no money no direct deposit and no paper check. I contact payroll lady again that morning around 6 before I even left work never got a response . Here I am I was supposed to pay the rest of my rent and put a little grocery in my house and I’m unable to do so because I never got my pay check and here I am sitting around waiting to hear about my money! It’s not like I was asking for something not owed to me I earned that still nothing. I just felt the fact that I worked and wasn’t paid and then left hanging with no money or explanation was completely unacceptable. I went to the job and personally resigned. I’m giving them until June 1st , to give me my last two checks. If they don’t I plan on reporting them to the state, the department of labor and I’m going to contact every local news Channel because I’m sure they’d love to hear about how a frontline worker worked and wasn’t paid and wasn’t given any explanation two weeks in a row. DO NOT WORK FOR SCHENECTADY CENTER THEY ARE CROOKS WHO ONLY CARE ABOUT THEMSELVES NOT THE RESIDENTS OR THE STAFF !!! 
I

What an awful experience! I worked there just shy of a year. You try your hardest to make everyone happy. You'll put in ALOT of hours, work your tail off and have no social life (you will practically live there), and that still won't be good enough! I'm upset I've missed alot of time I can't get back with my family. I have nothing to show for my time wasted with this company. They do not care about staff or the residents, they only care about one thing $$$$! They will take ANY patients in, horrible screening process. We'd get psych patients who were combative with staff and other residents, suicidal patients, patients who needed 1 on 1 care, patients who required extensive nurse treatments with no training or support from corporate. Payroll was always messed up, staff constantly complained about issues with their pay. Scheduling was not done within the facility, and was always messed up. There were times were there was an abundance of staff, yet they'd get nothing accomplished or there were not enough staff and residents would be completely neglected, there was no happy medium! New employees would be ran off by long time staff, because they weren't willing to help the new enployees, instead they just gossip, be on there phones and were on excessive breaks. If you were a smoker you got breaks all of the time (over a dozen a shift) including management, coming in reeking of cigarettes. It was obvious where they had been while you were running your tail off, not getting any breaks in. Poor Management, that was constantly changing. There was no leadership, it was a free for all and you were expected to figure out things on your own. They had said it had gotten better over the years, but honestly I don't know how it could be any worse than it already was?! I do not recommend it, it was a nightmare!

As a care manager in this organization, my experience has been a mixed bag. While there are certain aspects I appreciate, there are significant drawbacks that hindered my overall satisfaction.

Let's start with the positives. The pay is decent, and I've had the pleasure of working alongside some exceptional coworkers. The camaraderie and support within the team have been invaluable. Additionally, the hybrid schedule has provided a welcome flexibility that enables a better work-life balance.

However, my enthusiasm wanes when it comes to upper management. Their performance has been subpar, as it feels like they constantly burden the care management department with an overwhelming workload. The caseloads are unreasonably high, making it challenging to provide the quality care that our clients deserve.

To exacerbate matters, the workflows are in a perpetual state of flux. The lack of stability and consistency can be frustrating, as it hampers our ability to establish effective routines and streamline our processes. This constant change often leads to confusion and inefficiency within the team.

Another significant drawback is the absence of an HR department. Without a dedicated resource to address our concerns, it becomes challenging to resolve workplace issues and voice our opinions. This lack of support can hinder professional growth and contribute to a less-than-ideal work environment.

Overall, my experience as a care manager has been characterized by a mixture of positives and negatives. While the pay is satisfactory, the presence of supportive coworkers and the flexibility of a hybrid schedule are appreciated, the shortcomings in upper management, overwhelming caseloads, constantly shifting workflows, and the absence of an HR department have been significant downsides. It's my hope that the organization addresses these issues to create a more conducive and fulfilling work environment for its care management staff

Compared to other SNFs I have worked at, they really have one of the most terrible therapy billing/treatment practices. Such as observing one of the therapist assistants continuing to do therapy while the patient has peed all over themselves instead of choosing to clean or change their clothes just because therapists are worried about missing minutes. Another time, a patient already had a long therapy session and continued to come back to therapy later in the night just to get higher reimbursement and clearly, you can already see the patient is worn out and that "extra" time is really not medically necessary. The pressure from management to try to justify picking up a patient even though they were independent at initial eval just to make sure that they are really "independent"- again, to get more profit. Observed therapists barely doing any therapy with a patient because the patient is not feeling well all because they have pressure to not miss minutes instead of logging a missed visit. "News Flash" you can skip a day or two of therapy due to medical reasons and still get the same functional outcome! Also the majority of the reviews you see on google are fake, during group orientation they ask workers to write a good review to receive a small gift like a Buffalo center T-shirt or water bottle. Do not work here as a therapist if you feel strongly for what is ethical and to put a stop to this broken SNF system. The one thing I learned from working here is to have the confidence to stand up for what is ethical and not follow the crowd and to be a strong advocate for these wonderful patients I have met along the way.

When I first started working at Essex Center it was very short staffed in all departments and still is. Most staff do not stay long because of many issues. The pay isn't very good, being short staffed all the time, lack of supervision, lack of on going training, not being able to provide adequate care to the residents, too much work put on workers because of the lack of staff, too many staff working double shifts because of lack of workers, not enough diversity, too many friends and family working there,  favoritism causing division of employers,  no professionalism if so very little, no bonuses and no pay rises. The environment is very toxic from the building needing badly overdue repairs some repairs are a safety hazard to the residents. There is  still workers not wearing the appropriate ppe and the gloves are not appropriate for health care workers. The Department  of Health has been there many times and nothing changes. There has been many unreported incidents concerning residents health and numerous falls. The residents are not getting the proper care and are being neglected everyday. The place is dirty. The rooms are not being cleaned 
appropriately and the residents bedding can be soiled for days before  being changed.  The physical therapy department  are the best workers there. They go beyond  their duties everyday to care for the residents and a few nurses and cnas do also. I left because of after years of dealing with the ongoing issues it was started to effect my on well being. I deeply cared for the residents and no longer wanted to be apart of a place being ran so awful. I feel real bad these residents have to live there under such bad conditions.

Best teamwork I have ever experienced with floor staff. Majority of other nurses were willing to jump in and help if you needed it, and you will definitely need it. Med nurses are expected to do everything, from calling MD, wound care, admissions & discharges, incident reports, sending patient out to ER, entering orders written, figuring out the schedule for the next shift and insane amounts of daily reimbursement charting on top of passing meds for 30 people. It’s impossible to pass meds safely with all the other expectations. CNA’s are frequently short staffed which puts pressure on nurses to help them (unless they don’t care, which unfortunately a few nurses didn’t). Often they were without a supervisor so at 4-5pm they were looking for a willing med nurse to take the keys. I’m not sure why they needed a supervisor anyway because the LPN’s did everything. During the day the management was frequently in meetings and not on the floor. Never worked somewhere that dumped so much on the med nurses. They have an amazing group of nurses and aides who care about the residents and each other, and I haven’t seen that in many places either. One nurse had been their for 30+ years and she always had a smile and would help newer nurses. As a new nurse I was overwhelmed and couldn’t keep up. The management team was friendly and approachable but they seemed overwhelmed too, so I don’t know if it was a corporate problem. DON was very nice. Best activities department I have encountered, they are super creative and high energy. One activity staff member would frequently show up with treats for the staff, which was very kind. 

Left after finding it impossible to practice as an ethical and effective Therapist.  This is an environment wrought by a pervasive culture of fraudulent, unethical and unprofessional behavior by rehab staff and management.    

DOR had caseloads/billed for clients whom he never treated, billed extra minutes for clients seen by rehab staff to "bump up" RUG levels, and altered the completed and signed documentation of therapists to reflect an inflated amount of rehab minutes. 

Staff was under pressure to treat primarily concurrently, bill for unskilled services, and place woefully inappropriate patients on program. Residents who were on contact or isolation precautions for ailments such as C. Diff, MRSA, or even open weeping wounds were regularly brought into a rehab gym full of medically compromised Pt's by therapists or assistants who "had to get their minutes".

A typical day consists of most therapists starting around 7AM and sitting around for hours (while still billing 100%+ productivity) followed by an overcrowded gym full of clients on handbikes and overworked and understaffed nursing wheeling clients in so that rehab staff could "keep an eye on them".

New grads are welcome because they are less informed about their own liability in engaging in this behavior, and are less likely to stand up for themselves or question fraudulent/unethical behavior.  

I would not recommend this place to anyone.  NO career advancement, no opportunity to grow either as an employee or in your practice.  Benefits were terrible. No support for staff in day to day practice.  SNFs in general, tend to toe the line ethically, but this place went well above and beyond.

Top Job Titles	Average Salary
Licensed practical nurse 68 salaries reported	$32.46 per hour
Registered nurse - dialysis 10 salaries reported	$50.70 per hour
Nursing supervisor 16 salaries reported	$4,656 per month
Nurse 1065 salaries reported	$31.84 per hour
Licensed vocational nurse 1026 salaries reported	$31.67 per hour

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