teller

client services specialist

senior universal banker

customer solutions specialist

mortgage loan originator

Centier Bank

When I first started, the workplace seemed supportive and collaborative.…however, management suddenly changed expectations without clear communication in the handbook. The handbook stated in certain policies what was NOT acceptable, but had no examples of what was considered acceptable, so when employees make earnest efforts to adhere to, for example, an appearance policy, and it is still considered unacceptable, not only are they are sent hone without pay, but their manager will do so only by hearsay. They won’t take the time to come into the branch if they are working elsewhere that day to see for themselves on a policy that is subjective, such as hair color, makeup, etc. In addition , some management , at least the one that oversaw my department, are unable to differentiate between professional verbiage and disrespect, therefore having an “adult” conversation is not possible l, because the moment you try to ask for clarity, it gets ignored, and then when you send a professional email and tag HR, just in any mean girl high school clique’s fashion, they ARE SURE to run to them to explain themselves before you have a chance to, and OF COURSE, HR doesn’t listen to you at all (because everyone knows that they are there for management and the company and not the employees), and then suddenly, your performance is an issue when you’ve never been told it was prior, personal information that has absolutely nothing to do with the job or the situation is thrown in your face to insult you, and it is discovered that ALL of your colleagues have spoken negatively behind your back. Centier’s “amazing culture” goes as far as the exit door at corporate. The culture is nonexistent everywhere else. 

Centier Bank is a great company to work for. My Typical day working as a teller is prepossessing standard teller transactions for customers including servicing client accounts, safe deposit box payments, accepting loan payments, cashing checks, handling night deposits, correcting discrepancies, balancing cash drawers, Balancing machines TCD, TCR, RBG, Redeeming U.S. Savings Bonds. Ect. I've learned alot working for this company. it showed me how important customer service is and building trust with clients is so important.  Excellent Customer service helps get repeated business and it also benefits the company with greater sale and profits. Ive also learned alot of new computer systems and machines The manager and coworkers at my branch have been great to work with. They have always been very helpful with anything i needed and they are very supportive. Very positive environment and great teamwork. We all help each other to achieve our goals. I would have to say the hardest part of my job was not being able to fully satisfy a client when there was a discrepancy. we make is a goal to make sure that every client is satisfied when they leave our branch and when they are not it makes us feel like we failed. The most enjoyable part of my job is meeting wonderful people clientele wise  and through our company. I've worked here for two years and ive met so many great people and have built a lot of relationships it definitely takes you a long way and i am glad i've had the opportunity to work for this company.

I want to start off my saying that my time at Centier was not all bad. For the first 5 or so years, it was great. Things started to go downhill after that. This is a very reactive company - and lacks proactivity to a substantial degree. My final position there was about five years too late, and because of that, it was an extremely overwhelming job. Moreover, the department I worked in was extremely understaffed and mostly underpaid. Being a loyal employee that had worked my way up over the years through hard work and dedication, I asked for a raise. Considering what my job entailed, I should have made just as much money, if not more, than my peers. I was shot down. That was the final straw for me, and I knew that I was no longer happy there. I have since moved to a different company, and not only do they treat me (and their other employees) much better, but my mental health has improved significantly. I’m grateful for the friends that I made during my time there, but I do not regret leaving in the slightest. As I mentioned earlier, my time at Centier wasn’t all bad. Just know what you’re worth and prioritize your happiness at your job!

Centier BY FAR is the BEST company to be employed by. This is a family owned bank not Big Corporate. For me that makes all the difference in the world!   
This is NOT a Job it is FAMILY!! It is Joyous to come into work that I love everyday. And to share that joy with our clients as well as my co-workers is something more valuable than any amount of money someone could offer.
The hiring process is a little more lengthy than most but it is because they/we take time to select our individuals with much care. They care about wanting the right person for the right position and it shows in our daily interactions when our clients come into our branches. 
The culture here is like none other I've been a part of in 30 years in the professional workforce. They go above and beyond on SO MANY levels. They care about their people and it shows. Though I do not carry the insurance offered, the benefits here are wonderful as well. You are recognized, appreciated and they make the effort to make sure you know this. Their wages are competitive in the market. They truly live up to the title of #1 BEST BANK TO WORK FOR IN INDIANA!  

A typical day at Centier Bank includes the opening tellers getting their drawers out and signed on to computers,  Duel control is used to get into the vault for drawers and night deposits.  While running night deposits we have a group huddle to set goals for each of us to achieve that day.  

Our teller team was a really close group and made the work place quite fun.  We would have daily competitions on who could sign up new customers or sell a new product. If one of us would trail balance and be off balance we would all work as a team to help find the difference.  

I would once a week take a drawer to the Pines Village Retirement Center and assist both Centier clients and also others who needed to cash a check.  This was my favorite part of the work week. 

I would say the hardest part of the job would be disappointed customers.  People we who have to turn away due to past records or they did not bring in the correct paper work.

Centier truly goes above and beyond to have an outstanding culture within the company and its employees. Centier offers excellent training and Foundations course to get you acclimated to the company and your new peers. The benefits are top notch. Centier staff are proactive to see you and care about you in your work / home life balance and are understanding and compassionate of life circumstances. I have learned so much as well as feel heard on my suggestions to contribute to the team. Centier is rated #1 for a reason!! You won't regret working here. 

Centier bank is an exciting and challenging place to work. The company as a whole has cultural diversity and a friendly, welcoming work environment. The branch I am currently at is the busiest branch in our system and because of this, we have a variety of clientele. The atmosphere of the bank is hard working, quick pace, while remaining adequate with each transaction. Centier requires all employees to do several assignments given throughout the year, 8 hours of community service, and complete 3 books followed with a summary of each.

My work is not much different than the bank I worked at prior to Centier.  There was a strong sense of team at my prior position but there is a strong sense of community at Centier.  Everyone seems to want everyone else to succeed.  I haven't encountered one person yet that was unwilling to answer a question for me.  
During 'foundations' we spent a great deal of time learning the culture and various executives spoke to us about their experiences while answering questions.  I run into them periodically and they are just as kind and patient in the elevator as they were during our introduction to Centier. 
I've enjoyed every minute of my 90 days so far.  

Centier is a great company to work for!  They have a culture that celebrates their associates and ensures that the company is a great place to work.  I truly feel valued as an associate and cannot think of anything I would change about my job.  My day usually entails negotiating checks, deposits and withdrawals, and dealing with clients.  I have learned a significant amount about finances and servant heart culture.  Management is great at helping me set, track, and reach goals and helps me every step of the way!  The most enjoyable part of the job is connecting with clients and fellow associates and forming relationships!

Overall I'd say that I am happy working for Centier.  They provide a solid salary to start, good benefits, and work life balance is probably my favorite reason for working at this company.  Management can get lost in bean counting but overall very supportive of their people.  Actually almost everyone there is extremely friendly and in a good mood most of the time.  The biggest issue I have is perhaps my constant deadlines and the stress that comes with it.  When it's busy the job is hellish but even if you get behind, management actually looks to help rather than berate you.

Top Job Titles	Average Salary
Teller 11 salaries reported	$20.51 per hour
Client services specialist 1 salary reported	$17.00 per hour
Senior universal banker 8 salaries reported	$22.19 per hour
Customer solutions specialist 16 salaries reported	$17.00 per hour
Mortgage loan originator 12 salaries reported	$12.28 per hour

Working at Centier Bank: Company Overview and Reviews

Centier Bank

Centier Bank Ratings

Popular jobs at Centier Bank

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected