safety officer

data entry clerk

Central Texas College

My first day I cried. It took everything in me not to just go away and never come back that first day. I stayed but regret it. I should've ran on the first day. Pay is low in relation to the quality and amount of work expected. They justify pay by having lower required education on applications, but in reality, you need that education in order to do the job correctly. For the position, I was expected to know everything and figure everything out. Don’t even bother asking questions. There is no help. Figure it out is the method of training here. Moral is ultra low. Everyone works with their doors shut with miserable attitudes. Stress is high. No work life balance. If there’s a deadline be expected to work until it’s done even if that means staying late/skipping lunch without pay. Only a small handful of people I can count with one hand actually care and are nice and smart. Otherwise, it is lazy people who lack the education, knowledge, experience, or willpower to even work at all. They just sit on their iPads, phones, or laptops at their desks doing unrelated tasks all day. There's no supervision or accountability for bad employees. Holidays off and half days on Fridays don’t make up for less pay in 2023. Benefits don’t pay bills when your pay is so low. And, Friday half day schedule is only the result of working 10 hour days M-Thursday. That is 44 hour work weeks. The icing on the cake is no performance incentives whatsoever. No raises or rewards for good work. The policy is that everyone in the entire district gets a raise or bonus or no one does. That is a very poor motivator. There is no incentive for hard work, good work or dedication. The stress is not worth it at all for an entry level position.

Overall it is a decent place to work. I have worked with the college on and off for almost 10 years. I have worked 3 very different roles and in 3 different buildings with different managers. The amount of work and atmosphere really depend on your department and manager. There is a lot of flexibility if you have a good manager and the job can be really great. They let you do homework on work time and take classes for free. The benefits are the best thing about the job. 
The overwhelming low pay is the worst. You cannot survive on what they pay. The redtape and politics can make working here tiresome leaving everyone with a lack of motivation and drive. Do not expect the administration to be on your side if any issues arise. They constantly make terrible decisions that later leave the college in financial despair. They just recently started giving raises again after 3 years of nothing. Even now the raises are 2.5% with no cost of living. So if you start at 9$ an hour maybe in 10 years you can make $14. 
If your starting out in your career and looking for experience, need to finish school, or just trying to pass the time this is the place. This is not a long term job. Many people that are older are either already retired from somewhere else, drawing social security, or simply got stuck because of their age and time they already invested.

I've worked for Central Texas College (CTC) for more than 14 years and CTC is known for their outstanding student service and worldly culture within the college. 

A typical day is providing topnotch customer service and care to students, faculty, and administration. I've enjoyed supporting and watching students' flourish in their educational and career goals. To watch students begin their educational career and then go beyond an Associate Degree to their Bachelors while also receive promotions in their current careers is the golden nugget for me. To see their confidence grow and their efficacy in their professional and personal lives is priceless. 

From the Chancellor down to the Clerks, CTC is known for their care for the students' success every step of the way. 

The hardest part of the job is watching students try to juggle family, demands of the military, and school. CTC's adult learners are some of the most dedicated and determined students because of the life challenges they face daily. Although this is hard to watch students struggle with continuing to make education their priority, its also the most rewarding to watch them overcome the sometimes seemingly impossible challenges and complete their degree in spite of personal or professional setbacks and or demands of the military.

0erforms routine clerical and administrative work in providing assistance, cashiering, data processing, and bookkeeping.
 
Answers in-coming calls and routes callers or provides information as required.
 
Receives the public and answers questions; responds to inquires from employees, citizens and others and refers, when necessary, to appropriate persons.
 
Assists in the procurement of department materials and supplies.
 
Operates listed office machines as required.
 
Receives, stamps and distributes incoming mail; processes outgoing mail.
 
Composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
 
Inputs data to standard office and departmental forms; makes simple posting to accounts; compiles data for various reports.
 
Prepares records such as notices minutes, and resolutions.
 
Acts as custodian of departmental documents and records.
 
Establishes and maintains filing systems, control records and indexes using moderate independent judgment.
 
Schedules appointments and performs other administrative and clerical duties.
 
Processes program and class registrations.
 
Prepares and distributes news releases, flyers, brochures, notices, newsletters, etc.
 
Assists with scheduling and room set-up.

Working as an online adjunct for Central Texas College has been the most frustrating experience of my career. They do not have adequate support for online faculty (or students), which causes endless technical problems. 

CTC regularly implements major tech changes without notifying faculty, causing them to be shut out of the system for weeks at a time. The IT department is understaffed and not "Mac Certified" so usually they can't help you. Unless you work on campus, you are on your own. 

In my experience I typically spend at least 4-6 hours per month (unpaid) dealing with technical problems or other sudden ridiculous requirements for this college. 

For instance, more than two years after I started working for CTC, suddenly, since I live outside of Texas, in order to keep my job, I was required drive an hour from my house to a creepy lab by the airport to be fingerprinted by a specific company that CTC was supposed to pay for, but instead I had to front $120 myself and was not compensated for the extreme hassle and weirdness of that situation. 

While the pay is terrible, it is still commensurate to other online adjunct gigs, because the class sizes are small. But be prepared to cry in frustration at least once a month. 

I truly enjoyed the past 8 and a half years I was employed at Central Texas College. I learned that co-workers should always work together for the benefit of their customers. I think that I have learned some great customer service skills while employed at this college. I have learned patience and how to explain technical terms to non- technical customers. The management in my department was fair and many times more than fair in certain situations. I was allowed to further my education while employed by Central Texas College, so I have alot of respect for my former employer. My typical work day was from 7:30 until 5:30 Monday thru Thursday and we released early at 11:30 am on Fridays. I miss my coworker dearly but I need to change my work schedule. I think the hardest part of my former employment was resigning from my position. The most enjoyable part of my job was meeting new customers and fixing the issues they had. I hope to find another employment opportunity that will help me learn and grow like my former employer has.

Pros - great benefits, assistance with education, free gym access, holidays off, and I liked the work schedule where Fridays were half days.

Cons - poor management, understaffed and underpaid, lots of stress from students and management, no training - mostly learn as you go, frowned upon when trying to converse with colleagues or coworkers (no interaction between departments), and HR didn't help when I brought in my concerns.

Personally, I would not have relocated if I had known that they'd terminate me after a few months. Funny enough, one adviser had left prior to my termination, another left after, and one more already submitted papers about leaving in a few months so the department was short staffed which caused the student wait time to be an average 2-3 hours; the peak time of the year was also coming up which normally had students waiting 6-8 hours to see an adviser. Just glad I don't have to deal with the stress anymore but also sad to have been treated so poorly even after trying so hard and having invested so much time/effort only to be silently escorted out.

My first work for Central Texas College was on the US Gunston Hall Naval Ship  in the Mediterranean Ocean.  We made port in some country in Europe almost every weekend.
I taught two Psychology courses including Human Growth and Development.  The classes would meet daily for an hour each.  The students were attentive and devoted to learning.  All passed the courses.
This was my first teaching job on the college level.  Though I had good communication skills beforehand I was to learn structure of the application of learning and educational organization.
I had the civilian equivalent rank of Lt. Commander so roomed in the officer's quarters and ate in the officers mess. I spent time with the other officers in dining and entertainment while ashore. This was most enjoyable.  I also enjoyed learning about naval traditions and ship life.
Later I worked on the Campus at Killeen, Texas.  This was continuous for a period of two years.

Once students have applied to our college, I assist them with setting up their account and degree plan all the way up until they are ready to apply for graduation.  

I have learned learned so much about the many branches of the military, how payments are processed, how to assist a student with a degree plan and course schedule that is best for them, their needs, their time and their location.

Management is very supportive while giving us the freedom to work independently.

Our workplace culture is very diverse which is phenomenal.  It has greatly helped me being able to assist students by considering and understanding their culture.  

I really enjoy assisting students with their educational goals.  I make it a point every day to give them the encouragement that some students state that they are lacking.  I make it a point to advise students the way that I would want my children to be advised.

The Continuing Education department is rapidly growing due to the success of community outreach with Fort Hood, Copperas Cove, Killeen, and Lampasas. Involving children and young adults in programs during the summer to increase learning capacities and skills, and prevent boredom. I thoroughly enjoy working with all of the individuals in this department. They are a huge help in coordinating my hefty schedule each summer and providing me the necessary room type and materials to make each class a success. The hardest part of the job is losing a class due to low enrollment, but with the classes I do get to teach, it's a great experience to be involved in a program such as Continuing Education.

Top Job Titles	Average Salary
Safety officer 5 salaries reported	$11.55 per hour
Data entry clerk 1 salary reported	$15.50 per hour

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