direct support professional

senior instructor

instructor

program coordinator

direct support professional ii

Central Valley Training Center

During the walkthrough and interview process at open House it was very busy, I like how the classes have organized boards and interactive options for clients. Staff has allot of work, it's definitely not easy work if that's what You want. It's a great place to make a difference if your heart is in it and your strong enough to handle the stress that comes with behavioral issues from clients. This job opportunity is great for those whom thrive off giving .. not taking nor proving something to management, do not work this job if your looking for a social life, you are there to give not to form a h.s. This place has been around a long time because the need will not go away, it's about the people receiving the help..not You! So..if your going there to Pat yourself on the back or just for a paycheck, you will fail to give the clients what they need, which is a genuine loving and caring sincere and dedicated heart while you are there serving. Do not complain about the behavioral challenges of your clients, they have a right to HIPPA! How would you feel if you were the client and someone was gossiping about your behavioral health problems!!!? These people need people to help them do the little things we take for granted! Be humbled by that! Your paid to keep a professional attitude  and keep what happens there confidential. It takes a really special person to work here, someone not focused on the negative behavior, but focused on making a difference in the lives of the people they serve!

Let's be honest, all jobs have ups and downs. However I've very much enjoyed my employment with CVTC. I was at my last job for several years and it was hard for me to leave because valued the work and my Co-workers, management and the executive team. I'm incredibly grateful to have joined the CVTC team because I know the work we do is a vital resource to the Fresno Community and it's residents. I also am very grateful to genuinely enjoy all of my co-workers and grateful to have friendly and understanding management. In my experience, the company is very flexible within reason and wants it's employee's to be successful and taken care of. The hardest part of the job, has been getting familiar with a new job's policies, procedures, data collection and how they implement services. I'm learning a lot about the relationship between Day Programs, Regional Center and a consumer's home, in addition to person centered services. The part I love the most is building connections with both consumers and the staff/management. Overall the culture is good from my experience. A typical day includes consumer supervision, bathroom assistance, feeding assistance as needed, behavior management support, documentation, etc. As I mentioned, I've had good experiences with management and executives. If you are punctual, in compliance with policies and bring a good attitude, it's easy to build a positive professional relationship with anyone. I also appreciate that CVTC has been dedicated to keeping it's employees on payroll throughout the pandemic. 

I want to start by saying this is Stockton East only. I have no idea what goes on at West but I heard it was okay there. For Stockton East, pay wasn’t bad but not exactly worth it. They sugarcoat the job in the description and the interview to people who are new to this field so just know that you will be changing diapers and getting hit/spit at/chairs, desks, and Stanley cups thrown at almost daily. If you’re a girl, some of the newer participants will try to touch and grab you inappropriately. Don’t get me wrong most of the participants and staff are great people, very helpful, understanding, and engaging. Management is shady though so keep your eyes open. They’re not exactly honest or transparent and they hold themselves accountable as little as possible. A typical day is a mess. We used to have subs to help us with absences but management sent all the subs home and put them on call (they call as little as they feel they need to). So now we have way less help, way more work, and still get penalized for not being able to do it all on time. It used to be three or four participants per staff but now I noticed we “team teach” a lot (basically just one or two staff being responsible for two or more groups of three or four) so just hope you don’t have to team teach on a day where more than two of the participants are having a bad day and go into behavior. Typically not enough of any one or two things you need on a daily basis to do your job properly like gloves, spoons, napkins, cups etc. Do not leave any valuables in your locker over night if you don’t have a lock and leave food/drinks in the break room at your own risk. 

The clients were wonderful, even the ones with somewhat more wild behaviors, but I could not handle the staff here. I constantly felt like an outsider among the staff and the management was worse than unhelpful when I had issues. We had a great PC but the business model behind CVTC is a mess. ABA has proven time and again to be psychologically harmful to autistic people, but when they hired me, they didn't tell me up front that this is an ABA organization. It's essentially glorified dog training for disabled individuals and it's horrible, and even worse that it's deemed acceptable by the company. It proves they don't listen to autistic voices. Any complaint I had got swept under the rug.

There's also no designated break room, and they half-trick you into signing away your 30 minute lunch break anyway unless you work for over 6 hours. Any area you can take your 10-minute break in (and you only get one) will pretty much be guaranteed to have clients in it. There's no peace, no privacy, and staff is constantly getting beaten up, spit on, peed on, and cussed out by clients. I love the clients and it isn't their fault but the management does NOT care about its employees. If you work here, you are replaceable.

CVTC stands for Central Valley Clowns Training Center, Honestly do not work for this company, The Pay maybe good but you put up your dignity and your individuality up for Questioning and Hardwork does not pay off or remember by upper management for growth within the company. Also reporting things to Human Resources does not help a dire situation when in need and in return the issue you report gets use against you and treated unfairly by HR and you end up on a list that lets them retaliate against you because you use your brain and voice. Don’t waste or Waver your Value in this company. They do not treat you like a human nor give you any type of growth as a person. Human Resources wants transparency about everything but Can’t give it back. They do not have clear and consistent communication with their own staff. Human Resources never give you straight answer and the company will give you straight Anxieties and Panick attacks on your well being and welfare of your life. The company will say one thing and then contradict themselves because HR or any other upper management will not be on the same page with the communication and belief of their own Staff.

I came to Central Valley Training Center wanting to work in a field where I help and make a difference in peoples lives. Starting off as an Instructor Floater, I immediately fell in love with this field of work and the clients. I was eager to learn and grow and found most of my peers and managers to be helpful. I quickly moved up in the company by showing dedication and a willingness to learn and better myself. Within a year I was able to promote into a management role and found myself on one of the best teams I have ever worked with. I was able to grow my craft and learned a lot from many of my management peers and from the staff that I supervised. Central Valley Training Center has continued to push me to be a better person and develop a career that I can be proud of. I am now in my seventh year with Central Valley Training Center and have been able to continue my growth in this field of work. I am currently a Program Director at a newer site and continue to learn and grow daily. This is a field full of constant change, but I am thankful for my opportunities here with Central Valley Training Center and the relationships that I have formed throughout my years with the company. I look forward to leading my new team in a positive direction as we look to the future.

CVTC is a really stressful work environment. Breaks are never taken because the floater are always covering groups. Lunches are taken at ridiculous times because they can't cover all the lunches. Staffing is an issue...huge huge turn over. Consumers are great to work with but their needs at times are very high. For those who can participate in the activities it's great, but that only like 30%. The consumers are suppose to go out for "community integration" but how can they when you have two wheelchairs, one walker and one with an unsteady gait. SO UNREALISTIC! Some consumers have very extensive and aggressive behaviors. Upper management knows that some consumers should be dropped, but the company would never drop them because they don't want to lose the money. 1:1 consumers are very difficult at SE, some just sleep all day and get nothing from the program. Documentation of behaviors does nothing because they will never drop them. There are many consumers who are unofficial 1:1s. They also start consumers to increase enrollment but don't care about the staffing needs. Everyday is crazy and unpredictable. I would never go back or recommend such position to anyone. stay away.

What CVTC stands for is amazing, what we do for our participants and families is bar none. I could go on and on about our participants because that’s is why I stay, yes pay is good, holidays are amazing, but watching those you work with grow is the best part. The worst part is ALL administrative (headquarters) staff place unrealistic expectations on managers and staff, get upset when said deadlines are not met, and write up everyone they feel like because they can’t take the accountability themselves (passing the buck). The treat managers horribly and don’t give them kudos when necessary, and make everyone feel like they are not doing a good job even if they are. They are unable to stay consistent with what direction they give, so this creates issues with staffing, support and staff loyalty. They want managers to be on the floor daily, and have their paperwork completed all at the same time, they do no team building for managers. I did not leave on bad terms, so this is not a disgruntled employee, rather someone that would like HR/Admin to take responsibility and do what they preach, only then will CVTC be great again. 

I have worked there for a bit and have never had to deal with the amount of bulling and disrespect I do now. It is worse than high school when these people are grown adults. I miss the PD that was here before because we were heard, and things got done. She cared about the staff and the participants, where everyone here after she left is horrible, and you can see the decline. You take your concerns, and they fall to def ears, you try and tell HR and then they retaliate against you like you are the problem. They have hidden multiple participant injuries and haven't called the homes or ambulances when needed. A typical day, is over worked and over ran, even if you get a break your still mentally drained, and this is not from the participants, this is from the current management and HR. The culture is deflating, and mentally draining. The hardest part of the job is knowing you don't have anyone at the job anymore to have your back, your PD left for her reasons and now we don't have the support and ear like we used to. The most enjoyable is being with the participants of course. The pay is good. They defiantly overlook you when getting promoted if they do not like you. 

A fantastic organization! I love my job at CVTC Stockton West, I have had the wonderful opportunity to work hard and have my work be recognized. I have been given the opportunity to work my way up and promote within the company. Stockton West is a great team from instructors on call to the management team, consumers are wonderful and are always made first priority. Staff is encouraged and motivated to provide excellent customer service not only to our clients but family members, care providers, and service coordinators as well. So thankful to CVTC especially during the COVID pandemic when things were so uncertain and companies were laying off employees left and right. CVTC secured that the employees were kept on the payroll and receiving biweekly checks. This is just one example of many wonderful experiences I have endured while working at CVTC. I have gained so many skills from building relationships to de-escalating behaviors. I believe if you want to be part of a company that provides job security, teamwork, workplace culture but most importantly making a difference in someone's life, then CVTC is the place for you!

Top Job Titles	Average Salary
Direct support professional 5 salaries reported	$24.08 per hour
Senior instructor 32 salaries reported	$23.62 per hour
Instructor 36 salaries reported	$23.60 per hour
Program coordinator 4 salaries reported	$67,080 per year
Direct support professional ii 1 salary reported	$24.68 per hour

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