coordinator

insurance manager

Century Complete

Good luck getting a deal done.  Everything is done in triplicate and multiple levels of approval needed on every deal before getting the ok.  Even if you manage to get the approval then you have to make it past the corporate land team who will terminate a contract 5 signatures in and only two signatures away from completion so you can add a period at the end of a sentence, forcing you to resubmit for signatures and most likely miss your deadline by 15 min which is not tolerated by the over reaching corporate closing team acting on self appointed authority while on the most intense power trip you can imagine.  The President of the company is great and upper mgmt below is pretty good too.  Its the worker bees who run unchecked with the ability to railroad a deal based on their mood. Lots of turnover because of one employee.

A typical day at Century Complete includes collaborating with diverse teams on health solutions, reviewing client needs, and participating in strategy meetings. I've learned in‑depth about healthcare benefits, project coordination, and effective stakeholder communication.

Management is transparent, approachable, and genuinely invests in employee development through regular feedback and mentoring. The workplace culture is inclusive, collaborative, and mission‑driven—everyone works together to improve our clients’ health outcomes.

The hardest part of the job is managing competing deadlines across multiple clients, but strong team coordination helps keep things on track. The most enjoyable part is seeing the positive impact of our work in helping people access better healthcare coverage.

What is the best part of working at the company?
worse company I ever worked for, they let me go a week before my 10 closings within three weeks so they wouldn’t have to pay me a penny for any of my sales, they started cross selling first then a few weeks later let me go, it was all planned because they make you sign a compensation  agreement that says on your last date of employment they don’t have to pay you another cent for your current sales or anything.  Customer service was terrible and they do their employees so wrong

What is the most stressful part about working at the company?
whole job is stressful

What is the work environment and culture like at the company?
poor customer service, terrible to employees 

What is a typical day like for you at the company?
non stop call during the week and lots of docusigns to upload and send out and only 10 days to get them all signed and upload for approval

A typical day at Century Complete involves working closely with a dedicated team to support homebuilding projects from start to finish. I’ve gained valuable knowledge in construction operations, customer service, and project management. The leadership team is approachable, goal-oriented, and encourages ongoing professional development.

The workplace culture is driven, respectful, and team-focused. Everyone shares a passion for building quality homes and delivering a great experience for customers.

The hardest part of the job can be managing tight deadlines and coordinating with multiple teams, but the support from coworkers makes it manageable. The most enjoyable part is seeing a home completed and knowing you were part of the journey that made it happen.

- Poor Work Life Balance, expect to work and be available on your days off and paid time off from management. Not just leads.

- Lots of opportunities to sell and hit high sales volume which is great, however build time is not as advertised, don’t get paid until closing. If they get the house closed. Some locations have over a 500 day build time. Lots of cancellations and turn over in purchase agreements = doing the same job over and over for the same commission

- Sometimes it’s remote, sometimes they demand your in a model. They can’t make up mind which can be frustrating.

-Great product and concept, just bad execution which makes it difficult to support the high volume.

-  Pro- no direct in person management, they are often traveling or out of different state. A lot of the leaders have a lot to offer and can be good mentors if your not caught up in the politics

A typical day at Century Complete is fast-paced, involving cross-functional collaboration and problem-solving, especially in construction, sales, and support roles. I learned a lot about the homebuilding process, customer experience, and agile project management. The leadership team sets clear expectations and supports employees through regular communication and coaching. The culture is team-oriented, with a strong focus on results and accountability. The hardest part is managing multiple tasks during peak seasons, but the most enjoyable part is seeing satisfied homeowners and being part of a team that delivers real value.

What really stood out to me was the balance between affordability and quality. So often you have to choose one or the other, but here I got both — and more. The service felt customized to my needs, and the results were fantastic. The staff was approachable, knowledgeable, and made me feel confident from the start. It’s rare to find something that feels premium without breaking the bank. I’m beyond satisfied and already planning my next visit.



This role has a high workload with a pay structure that doesn’t always match the level of effort required. Training and support are minimal, so you’re expected to learn and operate independently. Leads are first come, first serve, which creates a highly competitive, always-on environment. Work/life balance can be difficult due to constant responsiveness needed to secure opportunities. Although job can be performed at home, you’re required to work from one of the offices located.  Annual average is 50-60 sales. Best suited for someone extremely organized and self-sufficient, but not ideal if you need hands-on training or more balance. 

every 5-8 months they will come in and lay off an entire department, then start hiring at a lower salary.  And wonder why its hard to fill positions.  They had a "Covid" layoff and the few positions that were filled were at a 5000 - 8000 drop in salary. And the former employees were not even considered for the positions.  Four members of my team and I all applied for "our old positions" and none of us were contacted for the positions.   In Atlanta it's hard to live on that low salary.  Managers do not train, even though they are expected to train their team.  "Train the trainers" HAHAHA  

I have specific goal is to support recruiting.  
My manager is one of the very best I have ever worked with and she is respectful and solution driven.
The culture is one where promotions occur frequently and I was going to retire 2 years ago exactly at the end of this month but stayed on because I enjoy it so much.
Hardest part of my job is finding talent for a few difficult to fill positions, common in the industry.
The most enjoyable part of my job is helping people build their career with us!

Top Job Titles	Average Salary
Coordinator 5 salaries reported	$27.20 per hour
Insurance manager 1 salary reported	$92,500 per year

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