car sales executive

automotive technician

receptionist

automotive mechanic

automotive service advisor

Chapman Automotive

There are several employees who have worked there for many years and if you cross one of them be prepared to be placed elsewhere, fired, or called a liar. They do not follow company policy and there is a lot of favoritism within. There is a huge sense of hierarchy in this company as well. Both the owner and GM are nice but not personable unless you work in closing deals upstairs or upper management. You will rarely interact with the owner with only a hello. When reporting employees for wrong doing and asking to remain anonymous know that WILL NOT HAPPEN. Retaliation will occur and again you will be placed elsewhere (whether the position be lower or equivalent at a different dealership they own), you will want to quit because everyone will treat you poorly if it’s a long term “popular” employee, or they will fire you. They let family members manage family members and reports won’t be filed on family members or looked into! You can’t even trust upper management. And you will get in trouble (even written up) for not following chains of command and reporting to your immediate supervisor (even if you don’t trust your manager or it’s about them!!) Save yourself the stress and work somewhere else. Rarely praised for good work or going above and beyond by management.

I worked at a corporate chain dealership a decade ago and although I made good money, it wasnt worth my soul.  So I thought that a family dealership was the way to go.  I was right!  This place was wonderful.  Great management that cared about customers and employees, advancement potential, everything you want in a dealership.  Then, about a month ago, the GM was fired, the GSM resigned, and the new management team is from the Van Tuyl 101 school of running a dealership.  The pricing ensures sales people can not make money.  They brought in several of "their" people and now the rest of us are the red headed stepchildren.  The spiffs do not get paid, the managers call endless meetings about how bad we are.  It is truly sad to see such a great, customer focused store transition into a corporate drone designed to burn people out.  They keep harping how great the new building will be, but the opportunity for solid paychecks is gone.  The hardest part of the transition is the new philosophy of "rapid recon" on trade units means that we now sell some unsafe preowned vehicles.    The schedule is rough as well.  Frequent mandatory bell to bells, and twice a month 10 day strait stretches without a day off.  I averaged working 60-65 hours a week.  I am so sorry I had to quit, because there are some great people there that are being run out.

This is my opinion and only my opinion but I've read other reviews that agree with me. I would pass up the opportunity of getting involved with this company in the Chandler BDC. They will fool you in the interviews but as soon as you sign on the bottom line you will be sorry. This is the worst place I have EVER worked and there has been some pretty bad call centers out there. It sounds great that you won't have any metrics  but believe me they get you in other ways. You can't trust anyone in that place to have your best interest in mind. The management is a bunch of back stabbers and if you tell someone something in privacy you better believe the entire call center will know about it immediately. Management doesn't have a clue about anything and what they don't know you are like how do you NOT know this.  It is a very scary place to rely on to work. It is an easy job if you don't mind working with people who are two faced and if you are a person just wanting a paycheck and not a REAL job. This is truly a joke of a job so please really think before getting invested in a place where it won't take to long and you will be sorry that you stepped foot in the place. 

me put it simply: there's a reason they are always hiring. No one is happy there, management is nice enough if you're a favorite, but I also saw how horrible they can be if you're not. You are an obstacle for the understandably frustrated customers, a nuisance to the overworked service advisors who are always multiple days out from actually working on the vehicles in their shop. The structure of this company is intentionally churn and burn.

The benefits package is laughable . Five days paid time off, both sick and vacation combined. Just so-so benefits only after two months of employment.


The cherry on top was when I quit and asked to gather my things from my desk, they told me my belongings would instead be mailed to me. It's been three weeks now, I received my last check in the mail, but none of the personal items from my desk have been returned to me. Management has ghosted me completely on this matter, leaving me to assume that they threw my stuff away. Stay far away from these people.

I’ll never return to work for this dealer in Payson. The new service manager treats customers very poorly, treats employees like disposable assets and hires any person with absolutely no automotive knowledge to work on customer vehicles. Trying to implement city working conditions with small town volume and overcharges and underpays employees. Service team is great except for the service advisors. Only thing that kept me there for as long as I did were my coworkers in service. You will not advance in this career and you won’t be sent to training. Waste of my time with no meaningful return. High turnover for a small dealership. Since new manager started flat rate techs made a couple hundred dollars more or the same as AZ minimum wage. Please do not apply here, way too many things that have not changed for the better and waiting for them to get better was not happening. If you want to be treated like garbage this is your dream job. I wish I could say good things. 

was supposed to be 8-5 but was there till 9 5 out of 6 days. I'm a gm guy but learned that Honda is a great vehicle. the management was great and the majority of the co-workers were great there is always one or two that you wont click with but was never a problem I felt the people were great. The hardest part of the job was dealing with the one bad apple my immediate supervisor that I finally figured out would never change management was aware and a tough call for them he was difficult for all but put in a lot of hours and did a lot for the company just not great with people. being around people helping people get there dream car. What can you say its the car business always fun. bad thing is buyers are educated on pricing with technology today very difficult to hold any gross sold most vehicles at invoice or less if there were rebates which was fine love helping someone out in getting a deal but it does effect your wallet.

My time at the Chapman Business Development Center was more challenging than I anticipated, largely due to frustrating management practices. The absence of paid sick time, forcing us to dip into vacation PTO for health issues, put many employees, myself included, in a tough spot. What made it worse was the expectation to drag ourselves in when sick, threatening write-ups if we didn't comply—a blatant disregard for our well-being.

On top of that, the constant shifts within the company, coupled with communication that felt more like an afterthought, left me and my collesgues struggling to keep up and stay in the loop. The excuse that the company was growing didn't make up for the lack of clear communication or thoughtful policies. Overall, the workplace vibe was far from ideal, highlighting a crucial need for better management practices and a more empathetic approach towards the employees.

As a Driver for Freeway Chevrolet, the day's start at 7 in the morning ready to move all assortments of vehicles, from '67 Pontiac's to large busses that are another company's shuttle vehicles.  Your ability to maneuver these vehicles around the lot is crucial as any incident will cost you $1000, which is considerable considering your pay is only $10/hour.  Although the work can be easy at times, it can get hectic in the blink of an eye and you must know how to prioritize your duties.  Although most employees know how to communicate well with each other, some allow their personal desires get in the way of their professionalism.  The hardest part of the job will be tackling the unknown and learning how to problem solve without much aid from others.  The most enjoyable part of this job is being able to interact with all the clientele and ensure that they have an enjoyable experience.

I thought working at a BMW dealership as a lot attendant would be a good and fun way to get a start in the Automotive industry and boy was I wrong. Managers are incredibly rude and arrogant and expect lot attendants to stay outside all day in 115 degree weather and not be phased at all, some of the salesmen are incredibly arrogant as well. Whenever something went wrong it was blamed on a lot attendant whether it be a scratch on a car from a salesman taking someone on a test drive to cars being misplaced. The pay and benefits are great but the hours are awful. The weekends are always understaffed and this is one of the only dealerships on Camelback thats open until 9pm during the week and 8am to 7pm on Saturdays. Also if you work weekends I hope you dont mind staying there for almost 12 hours because 90% of thr time thats what Saturdays are like.

STAY FAR AWAY. You will be given a day or two to train with untrained and inexperienced employees. There’s only four working employees to learn from. All of which don’t do that job correctly. Management micro manages and speaks to the staff like children. And if you try to discuss it they shun you. I worked there very briefly due to managements complete lack of professionalism. You will have to pay out of your check for being late or needing to take a day off. They actually take it out of your bonus money. All in all, you recieve very little training. Management is a complete nightmare to work for and they pay is lower than almost every other company in the field. If you enjoy working with a bunch of children who talk and are on their phones all day while you are the only one to work. This is the place for you. Work life balance is terrible. And management is one of the worst I’ve worked for in all my work experience. STAY FAR AWAY 

Top Job Titles	Average Salary
Car sales executive 24 salaries reported	$97,188 per year
Automotive technician 25 salaries reported	$31.64 per hour
Receptionist 32 salaries reported	$16.50 per hour
Automotive mechanic 13 salaries reported	$27.38 per hour
Automotive service advisor 10 salaries reported	$110,472 per year

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