business development representative

business development manager

director of marketing

account executive

vice president of operations

ChartRequest

My experience with ChartRequest was brief but insightful. While the role had some appealing aspects, there were significant challenges that made it a poor fit for me and potentially for others seeking a structured and supportive environment.

Pros:
Competitive pay and ability to negotiate title.
Fully remote work environment.

Cons:
Lack of structured onboarding: There was minimal focus on meaningful training or setting clear expectations for success.

Inefficient leadership: Frequent, unstructured meetings with no agenda consumed valuable working time and left little room for independent contributions.

Lack of advocacy: Marketing goals shifted to unrealistic expectations set by leadership, and feedback or concerns were not met with support.

Poor work-life balance: Early-morning all-hands meetings catered to other time zones, creating challenges for West Coast employees.

Mandatory "cameras on" rule for all meetings, which can lead to Zoom fatigue.

High turnover: There seems to be ongoing instability within leadership and the team, as evidenced by my own experience and subsequent departures.

Overall:
While the compensation and remote work setup may attract candidates, the lack of structure, support, and adaptability within the leadership team makes this a challenging environment for growth and success.


I worked for Chartrequest for a couple of weeks; the same people who hired me ended up quitting a week later, along with 3 other people whom were hired around the same time I was. 
There’s no organization or structure; training is horrible. I’ve received training for a couple of days and was left to fend for myself. There’s no communication and no structure whatsoever. I tried to give this company a chance, but unfortunately I’m going to have to find another job because ChartRequest isn’t a stable position and most days you come into work, you have no idea of what’s going on because no one communicates properly. 

The job itself isn’t difficult; work culture is laid back .. a little too laid back for my liking. I wouldn’t be surprised if Chartrequest organization is shut down soon; the company as a whole is extremely unorganized. Just don’t waste your time and find something else. I wish I did. 

The management is an absolute disaster. Their sole focus is squeezing revenue from a product riddled with complaints, while ignoring the fact that clients are dissatisfied and revenue keeps slipping. Instead of addressing the issues, leadership’s solution is to replace U.S. employees with outsourced contractors in India—doubling their workload for a fraction of the pay.

The CEO, VP, and HR operate as a closed circle, protecting themselves while throwing everyone else under the bus. They preach about caring for their employees, yet take weeks—sometimes months—to respond to questions, only to later blame staff in quarterly meetings for “not taking initiative,” even when there’s documented proof to the contrary.

This is not a company that values people or accountability. It’s a revolving door where employees are expendable, and management hides behind empty words.

Do not work here. You’ll be replaced without hesitation, and the cycle will continue.

I’ll explain. I worked in human Resource for a month and during my interview I should have known not to stoop so low and accept this job. The operations manager and her sidekick talkl about EVERYONE and I mean name calling, disrespecting peoples religion and just down right disgusting conversations. They make jokes about how people look and once made me fire a young lady because she expressed concern about her relationship with the operations manager. Dirty people!!! I know this because I was in on all the meetings and my office was next to hers and I could hear everything. I quit/was fired after informing these people of the things they were saying. I’m not interested in being apart of a company like this. If they don’t like you, you’re fired. The best thing about working here is going home everyday. Other than that this place is a joke.

I like building hcit Software and working with machine learning models. I work at 5 companies in my journey and this is the best from a balance and interest standpoint, I work on two products - one innovative and one is just a maintainer and its great.

The best part of this job is that you get to work from home. The communication is terrible and they take advantage of the team of employees that are largely overseas. There is no 401k match and the health insurance sucks. I was fired by the company on pay day and they would not release my paycheck. I attempted to reach out and got nothing. They also provided me with no separation papers. If you can avoid do not work here. More of a headache than anything. Not worth it!

I wish I never stooped so LOW to have had the pleasure to work for such a terrible company. The management was absolutely horrid and unprofessional save for a few anonymous people! Worse experience I’ve ever had to endure in the work place and in life. Getting terminated was a godsend! Don’t request your medical records from them and avoid them like the plague.  Yours and forever truly Superior Support.

i did not interact with the management much, but I interact with my team leaders all the time. they are tough and demanding. everything is tracked and traced and there are cameras all over the place, i feel safe but i have not reason not too. i understand we have the be compliant but the cameras and fingerprint locks are a lot. i guess if it is my data id want this...i just don't get along with my team leader as when im late once or twice a month she gets on me.

A rough start in the early days but really great now. We are treated very fairly. I only work for a single client. I feel like I'm learning and increasing my skills. I like my group. I think the company is really stable and I get paid well.

I've been at ChartRequest for 2 years and I have seen some changes in the last 6 months. the CEO is back in the office full-time and he has cleaned house and chopped all the dead wood. We had an operations manager that would only work 2-3 days a week. The people that she liked she allowed to clock-in and walk-out the door and always defended them.  Incentive compensation is being implemented and it looks like a great step forward for the business. im excited to be here.

Top Job Titles	Average Salary
Business development representative 28 salaries reported	$45,714 per year
Business development manager 1 salary reported	$127,500 per year
Director of marketing 6 salaries reported	$96,634 per year
Account executive 4 salaries reported	$69,956 per year
Vice president of operations 4 salaries reported	$116,500 per year

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