machine operator

material handler

maintenance technician

forklift operator

quality technician

Charter Next Generation

The work schedule is nice for a balance of home and work life. This place started off horrible then sold off got really great and now is escalating back down quickly. Its not a job most anyone is thrilled to be getting up and going to work 12 hours a day. They say we are all owners and all coworkers and equals but that’s just lip service. In reality it’s a factory job like most factories. They talk a very good game though. And can do great with that lip service. Unless you are in with the higher ups or in the right click you’re not gonna really get as far as you would hope or think. They say they want your feed back and that ‘hey you’re an owner too’ but the truth is their not going to truly listen to you or change anything even if it is a good productive input. The most input you’re going to get is voting on what they wanna plan for engagement activities from a selection they came up with for everyone. In truth most employees would rather have bonuses and raises given back instead of ‘oh we bought you food again.’ They tell you what you want to hear on stuff and if you call them out on it they find away to dance around it and some off the wall excuse. They have policies in place that plant management doesn’t even know what the real policy says, but low man on the totem pole can quote it. There is multiple ways you are having to choose your job over what’s medically best for you or risk getting pointed or worse. Like vets can and have gotten pointed for having appointments with the VA and brought in letters ( Dr notes) to cover that appointment. When you’re a new hire they roll out that red carpet for ya give you lots of great things to hear but give it couple of months you will start to see it is lip service and just a smoke screen. All employees are not treated the same at all they preach one team one family yet depending on which department you  work for and how high up in that department you are. Forget wanting to stay at one level and be rewarded for your work ethic and time because if you don’t try to move up you’re not going to see a raise even if you’re a great worker and never miss a day for multiple years. They tell you the company is doing better than ever yet they have cut bonuses and made it impossible to reach a full bonus telling you “try harder”, they cut out raises, cut out overtime, all kinds of stuff in that area- seem like another smoke screen?They cram safety so hard and far down your neck that it makes employees on edge and overwhelmed which is causing more injuries by trying not to cause injuries which then just adds to more cramming of safety regulations. Lack of respect seems to be a thing. Can’t truly voice your thoughts and opinions without fear of repercussions and ill treatment. So when  surveys are done anonymously they blame the direct supervisor for any negative feed back when good part of it actually is the higher management. Seniority means nothing to the company and are willing to let you walk rather than pay you your fair wage. Material handlers are paid less here than most other companies because their not operators. Yet when it comes time for their bonuses they get lumped in with the operators and penalized for the scrap and production they didn’t have a hand in producing unless you work in the distribution center, of course. People can flat out harass and threaten you and HR will simply tell you to not talk to one another all because of the other’s position in the company. You will have trainers that are below your operator level, that haven’t even been trained on certain lines certifying you on those lines nitpicking every little detail to the point your beyond frustrated and want to cry. As people before have said it’s simply a factory. Your not an owner. Your not in a family. And there’s nothing special about this place. 

I worked for CNG as their Office Coordinator for the past two years at their Delaware Plant. The Delaware plant is home to an amazing group of individuals who make up a value-driven team of employees committed to success. The management fosters an environment that feels like family. During my time there, I was honored to receive training and patience from the productions managers and supervisors towards learning their processes and systems, which were continuously improved. I would like to acknowledge the support and determination the Delaware plant has for their employees and their career growth.
However, certain upper levels of management have been a source of inefficiencies and distractions for some of their employees. Delaware management typically engages in an extremely high volume of scheduled meetings with employees from other plants, spending a significant amount of their day in these sessions, which often leaves limited time for in plant responsibilities and individual employee interactions. This occurrence was even more pronounced during 2023, with the Delaware Plant not having a Plant Manager, HR, or Production Manager for numerous months. While the sitting management team at the time handled the situation with upmost professionalism, the recent employment of the Delaware HR, unfortunately signaled my departure and of many others. 
Unfortunately, my experience was impacted by instances of harassment, felt and witnessed not only by myself, but also by several others, perpetrated by the Delaware HR, which ultimately led to their termination, as well as mine.
In conclusion, while i have many fond memories and admiration for the Delaware Plant and its employees, I must admit that the upper management teams actions and, more so, inactions left me, as well as my colleagues, feeling undervalued and underrepresented.

I resigned from CNG due to significant issues with management and overall transparency within the organization. During my tenure, it became evident that favoritism played a detrimental role in daily operations, overshadowing meritocracy and fairness.

1. Management Issues:
The management at CNG (Specifically Maintenance) lacks effective leadership and clear communication. Decisions often seemed arbitrary and were frequently influenced by personal biases rather than objective criteria. This resulted in confusion among employees and a lack of morale.
2. Favoritism:
There is a pervasive culture of favoritism within the company. Certain employees were consistently given preferential treatment in terms of assignments, promotions, and recognition, regardless of their actual performance. This created a sense of disillusionment and unfairness among the team.
3. Lack of Transparency:
Transparency regarding decisions and company policies was sorely lacking. Important information regarding changes in procedures, goals, and performance metrics was not consistently communicated to all employees, leading to misunderstandings and mistrust.
4. Work Environment:
The work environment suffered as a result of these issues. Morale was low, and productivity was often hampered by uncertainty and dissatisfaction. Many talented individuals left the company due to these ongoing issues, further exacerbating team dynamics.
Conclusion:
In conclusion, while CNG has potential, the pervasive issues of poor management, favoritism, and lack of transparency severely impact the overall work experience. I would caution potential employees to carefully consider these factors before joining the company. Addressing these issues would be crucial for improving employee satisfaction and fostering a healthier work environment.

I have worked for CNG for about a year and half  now and I have no complaints. This place has given me and many others a lot of opportunities that you often do not get. They do a good job of checking up on the people and making sure things are going well. Just like how they gave all employees compensation when covid hit. They do quarterly bonuses and profit sharing. There are issues and problems just like anyway else. They will usually address the problem and have it fixed relatively fast, Just like recently we had issues with power and chillers so they got another temporary chiller and generator to power it just to help things cool off. It does get hot from time to time but nothing to crazy unless you are working right by the extruders and die. Physically the job isn't all that bad besides having to run upstairs or being on your feet for 12 hrs. Mentally is the tough part because there is a lot going on and a good bit that goes into the process of blown film. This is one of the things I love though, everyday is something different and a new challenge that keeps me learning and a feeling of progressing, The company is also great at promoting people who come to work like they should, work hard, and have a passion for learning and growing. This probably isn't the job for people who just want to take it easy and call in all the time. The front office does have a miscommunication from the production floor but its nothing crazy that makes work unbearable. They are a little short handed too due to how fast this company has grown in the past 10 years. in summary I think if you want a career that can be awarding and help you be successful in life this is it you just have to put in the work and time to get it.

Compared to most area companies the pay and benefits are pretty good. They do try to do engagement activities, but sadly the morale there sucks thanks in large part to the upper management team. The plant manager and the immediate management beneath him are very unprofessional. They think everyone has a bad attitude, yet they will play people against each other and accuse supervisors and leads of not working enough OT. Last I checked, it's their job to get hires and relieve the workload. They also make statements about how some operators make more money than them when you figure all the time they put in. No operators make more than $80k in a year, and that's with OT. They make well over $100k minimum. That isn't the way to lead or boost morale. Furthermore they have no problem disciplining operators for mistakes in production, but if they make a mistake or approved something that was questioned about quality, they will laugh about it and act as if it's no big deal. You work 12 hr. shifts and rotate from days to nights every 6 weeks. The plant is not climate controlled, temps can be easily over 100 degrees. And the best part is you don't get scheduled breaks. If you are lucky, you can quickly choke down some food on the production floor in between your non stop 12 hrs of work and chaos! Some days it's hard to even get away to the bathroom. Lastly, the lines are all jerry rigged homemade garbage. Nothing ever truly gets fixed, just patched. And the maintenance department will just say it's the operators. There are some good people to work with there, but unless you love high stress all the time and constantly being understaffed, then I would steer clear.

Horrible work culture. Supervisors and other higher ups on a shift treat you like dirt. A very verbally abusive company to work for. 12hrs most days of hard labor. Sometimes you are handling and lifting anywhere from 70lbs-130lbs rolls every 12-15 minutes. While doing a list of other things in that time frame. FOR 12 HOURS! Very fast pace!. Pay might seem decent but trust me, you are very underpaid. You will legit break your back for them. Very dangerous place to work. Saw multiple broken bones and lacerations beyond just a normal bad cut. Seen dozens of people get real hurt. Suppose to get 4 breaks in a shift, some days you get 6, others just one. They’re understaffed, they do it on purpose because they don’t mind working you for 2-3 people most days. They want to come off as a family but they will drop you in a second. Worked there for 5 years and heard Thank you maybe twice from a supervisor or anyone that mattered. Type of place if you are bad at your job and lazy they accept it and don’t fire you, but if you show up and give 200% the one day you give 190% they let you know about it. If you do go get a job, just keep to yourself and do your job. Expect no help, you will drown and get no help and they will work you into the ground. I’d suggest you go look elsewhere. Everyone I worked with was beyond depressed. You get use to the days off, it’s how they keep people but you will hate your life. Go be happy, work somewhere else. Trust me. 

New employees are mislead from the day they start, being told how quickly they'll be a trained operator, as it takes at least 3 times as long as management thinks, so be ready for that frustration, and lack of pay. Management is quick to write up production employees, take bonuses, and hand out suspensions for mistakes; but if they make one, its shrugged off; hence the No Accountability Zone. Entire place suffers from "too many chiefs, not even indians" syndrome, its impossible to know who to listen too when dealing with upper management, as there as too many people "in charge". Turnover rate is garbage, largely due to stress, work culture, and work overload. Shifts are very lopsided since our "restructure". Have a lot of mechanical issues in our current building, because we pumped the entire budget into the new one that isn't running yet. There are no guaranteed breaks in your 12 hour shift; short staffed? Good luck eating or going to the bathroom. Cannot even leave the building during 12 hours or its questioned. Can run nonstop for a shift and still get questioned or complained at for minor things. And get ready for the heat, summer Temps easily eclipse 100 degrees regularly. The money keeps some people, but its a miserable place to be to earn it. The benefits are good. The production employees that I work with are absolutely awesome. Regardless, its miserable work and absolutely draining. 

This company has potential although because of the culture created which could be the definition of nepotism new people don't last.  Company grew to fast with no focus on employment growth during the same time.  It takes people to run machines and trained workforce as you grow should have been a focus. Instead now the culture is represented by if your friends and family you get special treatment.  HR department at Milton need to focus more on employee engagement which is a step above what they think is ok.  Shouldn't focus on average industry standards and focus on what the best in the industry standards are.  If you want to become the best all around you don't compare to the average.  They never took the time to talk about my full background and event didn't do it during an interview process.  Which shows me the inability to know what their job duties are compared to other manufacturing companies.  Friends and family get away with so much when others do not; such as taking breaks during day that add up to 25% to I'd say some individuals even over 50%.  Management doesn't know how handle confrontational situations where managers  of company of this size would be trained to make better decisions.  I hope executive in HR take some of my advice and are willing to work with me.  I'll update once I know the outcome. 

Work-wise, it's a good manufacturing job. Most of the people on the floor are great to work with. The machinery in one plant is old and held together by duct tape and the machinery in the other plant is brand new. Workers are excepted to run 2+ lines in the old plant. No food or drinks on the floor. Run out of materials constantly. Get yelled at for getting 15 minutes of OT, apparently that's too much of a cost for the company. Yet, others come in on their days off and collect a ton of OT and nobody says anything. It's not what you know, it's who you know. Leadership could use some help with general people skills and how to interact with co-workers. The plant manager sits in his office watching the cameras live all day even though we've been told they're only used to look back on safety events or certain incidents. Departments don't communicate well with each other, it's "One Team, One Family" when things are good but a bunch of backstabbing when things go south. Most of Leadership does a walk around together in the morning, taking people away from their jobs to show them the stats from the day before. During this time, most of the Leadership team is either talking to each other or playing on their phones while the employee presents. Don't sit down to take a break though, they'll come out and take the $300 ULine chair you were sitting on and throw it in the dumpster, then complain about how much things cost when they order new ones. 

Typical day at work, come in to a mess from previous shifts. There's no accountability or responsibility. Get hounded by management to work faster, do this, make sure you do that, why aren't we doing this. Get interfered with constantly by upper management that has no clue how things actually run on the floor, they just spend their day in the nice air conditioned front office. 

12 hours shifts, you don't get scheduled breaks and most days you won't get a break at all. It's regularly over 100 degrees in the plant with high humidity because they refuse to fix the chiller system in a timely manner. They even have the gall to tell you not to spend too much time in the break room on sweltering days, pffft, as if I even get lunch breaks most days.

At first it may seem like you're getting all this time off but realistically you will spend the days off recovering from the grueling 12 hour shifts. On your work days you will do nothing but work sleep and maybe eat. So really you don't get that much time off after its all said and done.

Lots of do as I say not as I do when it comes to company policies. 
Don't use your phone at work, watch leads and management use their phones all day.
Wear all your ppe, watch leads and management not wear face masks or safety glasses.

Top Job Titles	Average Salary
Machine operator 275 salaries reported	$20.61 per hour
Material handler 44 salaries reported	$18.86 per hour
Maintenance technician 80 salaries reported	$27.48 per hour
Forklift operator 13 salaries reported	$20.19 per hour
Quality technician 53 salaries reported	$21.44 per hour

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